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Collections Manager Jobs in Quebec (NOW HIRING)

Bell Canada

Manager, Collections

Montreal, QC · Hybrid

... collections environment managing a group of 10+ employees Knowledge of Microsoft Office, Excel and PowerPoint Effective communication skills (written, verbal and presentation skills) and ability to ...

Scotiabank

Collections Advisor, Collections / Scotia Dealer Advantage / Automotive Finance Location: Anjou, QC ... Previous experience in the management and collection of delinquent or overdue accounts in the ...

Piedmont Plastics

CA$58K - CA$68K/yr

Working with the Credit Manager and the Credit team, the Credit & Collections Analyst will be responsible for managing our credit risk, collection activities, and overall accounts receivable program.

Fairstone

Sr. Representative, Collections

Montreal, QC · Hybrid

Join Eden Park as a Senior Collections Representative reporting to Joe Bottoni, and be part of our talented and growing team! About the role: * Provide excellent service while ensuring exceptional ...

Nuovo Photography

Collections Intern

Montreal, QC · On-site

You will work closely with the team to help manage outstanding accounts, maintain accurate records ... Strong interest in Collections and eagerness to learn * Familiarity with accounting or billing ...

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See Quebec salary details

$25K

$59.2K

$96.5K

How much do collections manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for collections manager in Quebec is $59,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Quebec? The most popular types of Collections jobs in Quebec are:
What job categories do people searching Collections Manager jobs in Quebec look for? The top searched job categories for Collections Manager jobs in Quebec are:
What cities in Quebec are hiring for Collections Manager jobs? Cities in Quebec with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,191 per year, or $28.5 per hour.

Manager, Collections

Bell Canada

Montreal, QC • Hybrid

Full-time

Medical, Dental, Vision

Re-posted 15 hours ago

Job description

 Req Id: 429278

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.

On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Summary

On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Key Responsibilities

    Develop, manage, motivate and coach staff to fulfill departmental performance goals while also encouraging employee growth and engagement
    Lead / assist continuous improvement activities relating to collections that drive improved timeliness, accuracy, compliance and discipline
    Support team with conflict resolution on aging accounts and help formulate collection strategies
    Assist with establishing targets for key metrics and effectively support the team to meet or exceed these targets
    Develop business relationships with internal and external customers to secure their support in minimizing financial risks and facilitate dispute resolution
    Monitor collections performance according to quality and productivity standards 
    Oversee credit adjudication process
 

Critical Qualifications

    Degree in business administration, finance, mathematics, or CPA Accounting designation (or in the process of completing designation)
    3+ years' experience working in a collections environment managing a group of 10+ employees
    Knowledge of Microsoft Office, Excel and PowerPoint
    Effective communication skills (written, verbal and presentation skills) and ability to influence stakeholders
    Analytical and problem solving skills
 

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal || Canada : New Brunswick : Bathurst || Canada : New Brunswick : Moncton || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Quebec : Quebec City || Canada : Quebec : Verdun 
Work Arrangement: Hybrid
Application Deadline: 08/25/2026

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.  Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. 

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Montreal

Bell, one of Canada's Top 100 Employers.

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