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Collections Manager Jobs in Quebec (NOW HIRING)

HUGO BOSS Canada, Inc.

Be among the first to bring our collections from the runway to the customers! Join our team and ... Achieve positive results in top line sales, profit and loss management and inventory control.

HUGO BOSS Canada, Inc.

Be among the first to bring our collections from the runway to the customers! Join our team and ... Lead the team to achieve positive results by supporting top line sales, profit and loss management ...

Greyspring

Property Manager

Montreal, QC · On-site

Perform rental collections through cheque collection, door knocking, emails, and phone calls ... Lease Management: Oversee lease agreements, including distribution and negotiation of lease ...

HUGO BOSS Canada, Inc.

Be among the first to bring our collections from the runway to the customers! Join our team and ... Lead the team to achieve positive results by supporting top line sales, profit and loss management ...

Greyspring

Property Manager

Montreal, QC · On-site

Perform rental collections through cheque collection, door knocking, emails, and phone calls ... Lease Management : Oversee lease agreements, including distribution and negotiation of lease ...

CAPREIT

Operations Manager 1

Montreal, QC · On-site

Approve/reject leases * Follow up with assistance of Revenue Specialist on rent collections (AR) * Manage renewals process * Explore ancillary revenue opportunities (ie. parking/lockers) * Take ...

CAPREIT

Operations Manager 1

Montreal, QC

Approve/reject leases * Follow up with assistance of Revenue Specialist on rent collections (AR) * Manage renewals process * Explore ancillary revenue opportunities (ie. parking/lockers) * Take ...

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Collections Manager information

See Quebec salary details

$25K

$59.2K

$96.5K

How much do collections manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for collections manager in Quebec is $59,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Quebec? The most popular types of Collections jobs in Quebec are:
What job categories do people searching Collections Manager jobs in Quebec look for? The top searched job categories for Collections Manager jobs in Quebec are:
What cities in Quebec are hiring for Collections Manager jobs? Cities in Quebec with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,191 per year, or $28.5 per hour.

Collection Manager 100% remote

Total Credit Recovery Limited

Laval, QC • On-site

Full-time

Re-posted 27 days ago

Job description

This position oversees a team responsible for recovering outstanding debts from individuals and/or businesses on behalf of a client/s. The Collection Manager manages and guides collection supervisors and agents, ensuring compliance with enterprise and regulatory directives while striving to meet collection goals. The Collection Manager reports to the department Director.

  • Ensure appropriate staffing levels are maintained through scheduling and recruiting
    • Interview potential candidates
    • Propose changes of staffing levels to senior management
    • Propose incentive programs to senior management
  • Identify training needs by completing and reviewing QA audits
    • Provide training and coaching geared to improving performance and audit results
  • Create and maintain department training material
  • Manage vacation schedules to minimize impacts to productivity
  • Closely manage a team of Debt Counsellors and Collections Supervisors to ensure KPIs related to compliance, outbound and inbound metrics, and recovery targets are realized
  • Communicate and document impactful changes in terms of processes, internal TCR policies and/or client directives to team members and ensure full and successful implementation
  • Ensure work plans are executed as designed. Areas of opportunity are to be suggested to upper management and Analytics for consideration.
  • Work closely with client(s) and attend required client meetings, presentations, and audits
  • Assign and clearly communicate goals and standards
  • Provide constructive feedback to Supervisors and Debt Counsellors. Implement Performance Improvement Programs and Corrective Disciplinary action when necessary
  • Champion our client’s brand by ensuring professionalism on all interactions and communication
  • Mentorship of personnel to develop future management candidates
  • Other duties as assigned

  • Minimum of 2 years of relevant collection supervisory experience preferred with solid knowledge of credit and collection procedures
  • Demonstrated history of successful realization of targets (proof may be requested)
  • Able to work full-time hours with a flexible schedule
  • Able to work remotely and on-site and occasionally attend local offsite client meetings
  • Able to solve problems effectively and creatively 
  • Excellent analytical, communication and negotiation skills
  • High level of professionalism, tact, and empathy
  • Ability to manage competing priorities and deadlines 
  • Able to maintain an objective/non-judgmental position even when talking with clients about emotional/difficult situations
  • Adherence to strict security policies/procedures and regulatory requirements both federal and provincial as well as enterprise.
  • Must be well-versed with credit and collection practices preferably in an operation oversight capacity
  • Good working knowledge of MS Office software
  • Excellent leader and mentor with a high level of integrity and ethics
  • Must be detailed-oriented and diligent with strong interpersonal skills
  • Adept at problem solving and asking probing questions
  • Ability to work in a high pace environment
  • Ability to achieve performance targets 

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