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Work From Home Debt Collection Jobs in Quebec (NOW HIRING)

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of ...

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of ...

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of ...

Online Consumer Research Participant

Alma, QC ยท Remote

CA$25 - CA$45/hr

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of ...

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of ...

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of ...

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Work From Home Debt Collection information

See Quebec salary details

$19.5K

$45.6K

$107.5K

How much do work from home debt collection jobs pay per year?

As of Aug 18, 2026, the average yearly pay for work from home debt collection in Quebec is $45,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $24,000.00 and $56,500.00 per year, depending on experience, location, and employer.

What is a work from home debt collection job?

A work from home debt collection job involves contacting individuals or businesses who owe money and negotiating payments, all while working remotely. Debt collectors use phone calls, emails, and sometimes online chat to remind debtors of overdue payments and help arrange repayment plans. These roles typically require strong communication skills, negotiation abilities, and comfort with using computers and telecommunication technology. Many companies provide training and the necessary software for remote collectors to track accounts and document interactions. This position allows for flexibility in work environment, but often comes with set hours and performance targets.

How do remote debt collectors typically collaborate with team members and supervisors while working from home?

Remote debt collectors usually stay connected with their teams through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings are common to discuss collection strategies, share updates, and receive guidance from supervisors. Many companies also use centralized CRM systems to track account statuses and progress, which helps keep everyone aligned and ensures transparency. Collaborative problem-solving and support are fostered through these digital channels, helping remote collectors maintain productivity and feel part of a cohesive team.

What are the key skills and qualifications needed to thrive as a work from home debt collector, and why are they important?

To thrive as a Work From Home Debt Collector, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior collections experience. Familiarity with customer relationship management (CRM) software, autodialer systems, and compliance training such as Fair Debt Collection Practices Act (FDCPA) certification is typically required. Excellent verbal communication, resilience, and emotional intelligence help build rapport and manage challenging conversations effectively. These skills ensure compliance with regulations, maximize debt recovery rates, and foster positive client interactions in a remote work environment.

What is the difference between Work From Home Debt Collection vs Work From Home Customer Service Representative?

AspectWork From Home Debt CollectionWork From Home Customer Service Representative
Required CredentialsHigh school diploma, debt collection certification often preferredHigh school diploma, customer service training
Work EnvironmentCall centers, remote setups, often high-pressureCall centers, remote, focus on customer support
Employer & IndustryDebt collection agencies, financial institutionsRetail, telecom, service providers
Search & Comparison IntentUnderstanding debt collection roles, certifications, work conditionsCustomer service roles, remote work options

Work From Home Debt Collection involves contacting debtors to recover unpaid balances, often requiring specific certifications and a focus on debt recovery processes. In contrast, Work From Home Customer Service Representatives handle customer inquiries, provide support, and resolve issues, typically with less emphasis on debt recovery. Both roles are remote, but they serve different functions within their industries.

What are popular job titles related to Work From Home Debt Collection jobs in Quebec?

For Work From Home Debt Collection jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Work From Home Debt Collection jobs in Quebec look for?

The top searched job categories for Work From Home Debt Collection jobs in Quebec are:

What cities in Quebec are hiring for Work From Home Debt Collection jobs?

Cities in Quebec with the most Work From Home Debt Collection job openings:

Infographic showing various Work From Home Debt Collection job openings in Quebec as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,616 per year, or $21.9 per hour.

Collection Manager 100% remote

Total Credit Recovery Limited

Laval, QC โ€ข On-site, Remote

Full-time

Re-posted 4 days ago


Job description

This position oversees a team responsible for recovering outstanding debts from individuals and/or businesses on behalf of a client/s. The Collection Manager manages and guides collection supervisors and agents, ensuring compliance with enterprise and regulatory directives while striving to meet collection goals. The Collection Manager reports to the department Director. Ensure appropriate staffing levels are maintained through scheduling and recruiting Interview potential candidates Propose changes of staffing levels to senior management Propose incentive programs to senior management Identify training needs by completing and reviewing QA audits Provide training and coaching geared to improving performance and audit results Create and maintain department training material Manage vacation schedules to minimize impacts to productivity Closely manage a team of Debt Counsellors and Collections Supervisors to ensure KPIs related to compliance, outbound and inbound metrics, and recovery targets are realized Communicate and document impactful changes in terms of processes, internal TCR policies and/or client directives to team members and ensure full and successful implementation Ensure work plans are executed as designed. Areas of opportunity are to be suggested to upper management and Analytics for consideration. Work closely with client(s) and attend required client meetings, presentations, and audits Assign and clearly communicate goals and standards Provide constructive feedback to Supervisors and Debt Counsellors. Implement Performance Improvement Programs and Corrective Disciplinary action when necessary Champion our clientโ€™s brand by ensuring professionalism on all interactions and communication Mentorship of personnel to develop future management candidates Other duties as assigned Minimum of 2 years of relevant collection supervisory experience preferred with solid knowledge of credit and collection procedures Demonstrated history of successful realization of targets (proof may be requested) Able to work full-time hours with a flexible schedule Able to work remotely and on-site and occasionally attend local offsite client meetings Able to solve problems effectively and creatively Excellent analytical, communication and negotiation skills High level of professionalism, tact, and empathy Ability to manage competing priorities and deadlines Able to maintain an objective/non-judgmental position even when talking with clients about emotional/difficult situations Adherence to strict security policies/procedures and regulatory requirements both federal and provincial as well as enterprise. Must be well-versed with credit and collection practices preferably in an operation oversight capacity Good working knowledge of MS Office software Excellent leader and mentor with a high level of integrity and ethics Must be detailed-oriented and diligent with strong interpersonal skills Adept at problem solving and asking probing questions Ability to work in a high pace environment Ability to achieve performance targets