ZipRecruiter

Log In

2

Work From Home Debt Collection Jobs (NOW HIRING)

Credit Wise Recovery Solutions

... to work from home. At CWR, your earning potential is up to you. You can make as much as you put ... You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA ...

Datrose, Inc

Debt Counselor

Buffalo, NY · Remote

$16/hr

In this role, you'll be responsible for performing collection activities to recover losses from ... Must have your own high-speed internet and a quiet professional home environment; laptop equipment ...

Alliance CAS

Statutory Process Specialist

... Debt Collection Practices Act (FDCPA). * Able to work independently and as part of a team. Working Conditions * Location: Remote - Work from home. * Occasional travel may be required, depending on ...

The Jernigan Agency

WORK FROM HOME

Hartford, CT · On-site +1

Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process. Sales * Call on our lead ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

IQVIA

Work from Home

Littleton, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Fort Collins, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

next page

Showing results 1-20

All Jobsremote JobsFinance and Insurance JobsCollection JobsCollections Specialist JobsWork From Home Debt Collection Jobs

Work From Home Debt Collection information

See salary details

$7

$22

$36

How much do work from home debt collection jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for work from home debt collection in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is a work from home debt collection job?

A work from home debt collection job involves contacting individuals or businesses who owe money and negotiating payments, all while working remotely. Debt collectors use phone calls, emails, and sometimes online chat to remind debtors of overdue payments and help arrange repayment plans. These roles typically require strong communication skills, negotiation abilities, and comfort with using computers and telecommunication technology. Many companies provide training and the necessary software for remote collectors to track accounts and document interactions. This position allows for flexibility in work environment, but often comes with set hours and performance targets.

How do remote debt collectors typically collaborate with team members and supervisors while working from home?

Remote debt collectors usually stay connected with their teams through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings are common to discuss collection strategies, share updates, and receive guidance from supervisors. Many companies also use centralized CRM systems to track account statuses and progress, which helps keep everyone aligned and ensures transparency. Collaborative problem-solving and support are fostered through these digital channels, helping remote collectors maintain productivity and feel part of a cohesive team.

What are the key skills and qualifications needed to thrive as a work from home debt collector, and why are they important?

To thrive as a Work From Home Debt Collector, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior collections experience. Familiarity with customer relationship management (CRM) software, autodialer systems, and compliance training such as Fair Debt Collection Practices Act (FDCPA) certification is typically required. Excellent verbal communication, resilience, and emotional intelligence help build rapport and manage challenging conversations effectively. These skills ensure compliance with regulations, maximize debt recovery rates, and foster positive client interactions in a remote work environment.

What is the difference between Work From Home Debt Collection vs Work From Home Customer Service Representative?

AspectWork From Home Debt CollectionWork From Home Customer Service Representative
Required CredentialsHigh school diploma, debt collection certification often preferredHigh school diploma, customer service training
Work EnvironmentCall centers, remote setups, often high-pressureCall centers, remote, focus on customer support
Employer & IndustryDebt collection agencies, financial institutionsRetail, telecom, service providers
Search & Comparison IntentUnderstanding debt collection roles, certifications, work conditionsCustomer service roles, remote work options

Work From Home Debt Collection involves contacting debtors to recover unpaid balances, often requiring specific certifications and a focus on debt recovery processes. In contrast, Work From Home Customer Service Representatives handle customer inquiries, provide support, and resolve issues, typically with less emphasis on debt recovery. Both roles are remote, but they serve different functions within their industries.

More about Work From Home Debt Collection jobs

What cities are hiring for Work From Home Debt Collection jobs?

Cities with the most Work From Home Debt Collection job openings:

What states have the most Work From Home Debt Collection jobs?

States with the most job openings for Work From Home Debt Collection jobs include:

What job categories do people searching Work From Home Debt Collection jobs look for?

The top searched job categories for Work From Home Debt Collection jobs are:

Work From Home Debt Collection jobs near you
Infographic showing various Work From Home Debt Collection job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

1st Party Debt Collection Specialist

Greystar Worldwide, LLC

Remote

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Greystar rating

8.0

Company rating: 8.0 out of 10

Based on 290 frontline employees who took The Breakroom Quiz

71st of 204 rated real estate companies

Job description

ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
The 1st Party Debt Collection Specialist role offers a competitive hourly wage and monthly bonus structure.
This role is primarily responsible for collecting outstanding balances from residents, collaborating directly with Community Managers and their teams to ensure all documentation is accurate and complete, and ensuring compliance with all applicable laws and departmental policies/guidelines. Additionally, this role is tasked with achieving established daily, weekly, or monthly targets and actively working to resolve disputed accounts.
The monthly bonus structure provides significant earning potential based on performance. Successful Collection Specialists can earn substantial additional income by meeting or exceeding recovery percentage goals and budget quotas. This performance-based pay rewards those who excel in their role, offering a motivating incentive to maximize collections and resolve disputes efficiently.
***The standard work schedule for this role is Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific Time.
JOB DESCRIPTION
  • Outbound Collections Calls: Make 50-100 outbound calls daily to a portfolio of former residents with outstanding balances. Collect payments while meeting established budget quotas and recovery percentage goals in a fast-paced environment.
  • Client Inquiries: Promptly respond to client inquiries, prioritizing urgency and ensuring accurate documentation of actions taken for efficient follow-up and resolution.
  • Charge Validation: Review and validate disputed charges on portfolio accounts, conducting thorough research to resolve inconsistencies and ensure accurate financial records.
  • Data Accuracy: Maintain the accuracy of resident personal and confidential information (e.g., names, addresses, DOB, social security numbers). Ensure compliance with contract terms, company policies, and applicable state/federal laws.
  • Dispute Resolution: Address and resolve charge disputes from former residents, working efficiently to rectify issues and maintain positive client relationships.
  • Documentation: Prepare accurate documents, letters, and other communications for internal and external distribution. Ensure all materials are error-free and comply with statutory notice periods and document retention policies.
  • Internal Coordination: Collaborate with internal departments, teams, and communities to ensure smooth operations and effective resolution of issues.
  • Project Completion: Complete projects, tasks, assignments, and other work unique to the department. Follow departmental policies and procedures, and meet standards, metrics, and other benchmarks used within the department for evaluating performance and results.
  • Reporting: Maintain accurate and timely reports on former resident accounts, ensuring alignment with departmental goals and objectives.

BASIC KNOWLEDGE & QUALIFICATIONS:
  • 1 year minimum of experience in first-party debt collections, preferably within the property management industry, or a background in third-party debt collections, ideally in property management.
  • Experience in call center environments, demonstrating strong communication and problem-solving skills.
  • Familiarity with remote work settings, with a track record of success in work-from-home environments and demonstrated reliability and productivity.

SPECIALIZED SKILLS:
  • Proficiency in word processing, spreadsheet, property management (Yardi or One Site), and database management programs in order to maintain files and complete required reports.
  • Ability to handle confidential and/or highly sensitive information within established guidelines or regulations applying to appropriate level of diplomacy, tact, discretion, and privacy.

#LI-DNI
The hourly range for this position is $17.00 - $18.00 + monthly incentive.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:
  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
This position may be performed remotely anywhere within the United States except the state of Alaska.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
ANTICIPATED CLOSING DATE
August 23, 2026
This date may be subject to change due to evolving business needs.

What Greystar employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply