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Collections Associate Jobs in Quebec (NOW HIRING)

Simons

Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer ... Associate Key Responsibilities : * Provide high-quality customer service to our clientele.

New

Browns Shoes

CA$20 - CA$30/hr

Reconnue pour ses chaussures de luxe, ses collections avant-gardistes et son engagement envers le ... Weekly salary for full-time associates * Personalized training and coaching * Career advancement ...

Genda Americas

Field Service Associate

Montreal, QC · On-site

CA$50K - CA$55K/yr

Field Service Associate - Montreal, Quebec, Canada Genda Americas proudly has a Play to Win culture ... Responsible for accurate route collections of monies, adhering to proper cash handling procedures

MiMetala

Be Seen First

Fine Jewelry Sales Associate

Montreal, QC · On-site

CA$16.10 - CA$23.27/hr

As a Fine Jewelry & Diamond Sales Associate, you will educate customers on diamonds, gemstones, precious metals, engagement rings, wedding bands, luxury jewelry collections, and custom jewelry ...

HUGO BOSS Canada, Inc.

Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you! Convey a positive impression of HUGO BOSS to ...

HUGO BOSS Canada, Inc.

Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you! Convey a positive impression of HUGO BOSS to ...

HUGO BOSS Canada, Inc.

Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you! Convey a positive impression of HUGO BOSS to ...

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All JobsCollections Associate JobsCollections Associate Jobs in Quebec

Collections Associate information

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Quebec? The most popular types of Collections jobs in Quebec are:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Customer Service Associate

Simons

Full-time, Part-time

Posted 2 days ago

New

Job description

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store's distinctive zones.

Full Time

Short Time

Part Time


Customer Service Associate

Key Responsibilities :

  • Provide high-quality customer service to our clientele.
  • Perform various tasks within the assigned department, such as merchandizing products.

Desired Profile :

  • Provide friendly and personal customer service.
  • Enjoy fashion and interacting with people.
  • Able to communicate in the official language of the province of the Simons store for which the candidate is applying.
  • Quebec: French
  • Ottawa: English(French considered an asset)
  • Ontario, Alberta, British Columbia and Nova Scotia: English

Benefits Available :

  • A telemedicine service and Employee and Family Assistance Program.
  • Group insurance plan and RRSP.
  • Up to 40% off Simons purchases.

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.

Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that's suited to them, whether that's at our stores, head office, or Campus in Quebec City. Proud to recognize our teams' contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.

Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.

Apply