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Collections Associate Jobs in Quebec (NOW HIRING)

HUGO BOSS Canada, Inc.

Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you! Convey a positive impression of HUGO BOSS to ...

HUGO BOSS Canada, Inc.

Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you! Convey a positive impression of HUGO BOSS to ...

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Collections Associate information

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Quebec? The most popular types of Collections jobs in Quebec are:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Quebec as of June 2026, with employment types broken down into 1% As Needed, 17% Full Time, 79% Part Time, 2% Temporary, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Full Time Sales Associate - BOSS Store, St. Foy

HUGO BOSS Canada, Inc.

Other

Posted 23 days ago

Job description

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits.

What you can expect:

  • Utilize effective communication skills in delivering exceptional service to customers, driving business with the merchant group and general problem solving.
  • Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
  • Maintain an awareness of all product knowledge information, various lines, merchandise promotions, and advertisements.
  • Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
  • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
  • Assist in merchandising, display maintenance and store housekeeping.
  • Adhere and execute all Company policies, procedures and practices including signing, pricing, and loss prevention.
  • Ability to work varied hours/days as business dictates.

Your profile:

  • BS College Degree preferred or equivalent experience
  • 2-3 years of Specialty Retail Sales experience
  • Strong customer service and selling experience
  • Independent, self-motivated, detail-oriented, entrepreneurial
  • Strong business acumen, communication and interpersonal skills
  • High level of taste and sophistication consistent with the HUGO BOSS lifestyle philosophy

Your benefits:

  • Base Pay + Commission
  • International and inspirational working environment
  • Career progression opportunities
  • Dynamic and inspirational work culture
  • Flexible scheduling to meet lifestyle needs, with a competitive compensation program and a fun working environment

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.

Employment Type: OTHER

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