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Collections Associate Jobs in Quebec (NOW HIRING)

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Collections Associate information

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$10

$17

$23

How much do collections associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for collections associate in Quebec is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Quebec? The most popular types of Collections jobs in Quebec are:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Quebec as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,065 per year, or $17.3 per hour.

Full Time Stock Associate - BOSS Outlet, Mirabel

HUGO BOSS Canada, Inc.

Mirabel, QC • On-site

Other

Posted 25 days ago

Job description

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, by assistance in showcasing the brand through exciting merchandise presentations therefore resulting in positive operating profits.

What you can expect:

  • Compare merchandise invoices to items received to ensure that shipments are correct.
  • Display merchandise on shelves, counters, or tables to attract customers and promote sales.
  • Receive, open, unpack and issue sales floor merchandise.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Take inventory or examine merchandise to identify items to be replenished.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Clean display cases, shelves, and aisles.
  • Assist in the implementation of Health & Safety policy and operational procedures utilizing training and guidance provided to support store management within this area.
  • Comply with Occupational Health & Safety requirements at all time.

Your profile:

  • HS Diploma required or equivalent experience.
  • 1-2 year of stock experience.
  • Effective time management skills, and a proven ability to execute multiple tasks simultaneously.
  • Ability to handle merchandise, place merchandise, ship and receive product.
  • Ability to work with retail operating systems, handle the PC and scanning equipment.
  • Ability to be mobile on the sales floor and stock rooms for extended period of time in a fast paced environment.
  • Ability to contribute to an effective and productive team/work environment

Physical Duties

Typical Working Conditions:

  • Chemical cleaning supplies
  • HVAC controlled environment

Equipment Conditions:

  • Ladders
  • Hanger hooks to reach high level
  • Steamer
  • Press/Iron
  • Sensor remover/ pin based sensors
  • High density shelving, moving
  • POS/Clientelligence
  • PC, web browser, webmail
  • IPAD (select doors)
  • Coffee/espresso machine

Equipment Conditions:

  • Bending/crouching to assist customers with shoes and reach low drawers
  • Tip toes to reach high shelves
  • Climb Ladders
  • Floor sets lift shelves/jet rails
  • Change mannequins
  • Rolling racks
  • Pin sensors (fine motor)
  • Paper folding
  • Swap hangers
  • Assist with VDC installations

Your benefits:

  • International and inspirational working environment
  • Career progression opportunities
  • Dynamic and inspirational work culture
  • Flexible scheduling to meet lifestyle needs, with a competitive compensation program and a fun working environment

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Employment Type: OTHER

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