Manager, Collections
Rosemere, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Rosemere, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Laval, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Laval, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Granby, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Granby, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Vaudreuil-dorion, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Vaudreuil-dorion, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Blainville, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Blainville, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Montreal, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Montreal, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Brossard, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Brossard, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Terrebonne, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Terrebonne, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Trois-rivieres, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Trois-rivieres, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Pointe-claire, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Manager, Collections
Pointe-claire, QC · On-site
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
... Director of the team. Best of luck! Who We Are Looking For We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data ...
Director Credit And Collections information
What does a director credit and collections do?
A Director of Credit and Collections oversees a company's credit policies and the collection of outstanding accounts receivable. They are responsible for managing credit risk, setting credit limits, approving credit terms, and ensuring timely collection of payments from clients or customers. This role often involves leading a team, analyzing financial data, developing strategies to minimize bad debt, and maintaining strong relationships with both customers and internal stakeholders. The Director plays a key role in protecting the company’s cash flow and overall financial health.
What are the key skills and qualifications needed to thrive as a director credit and collections, and why are they important?
To thrive as a Director of Credit and Collections, you need deep expertise in credit analysis, risk management, and collections strategies, typically backed by a degree in finance, accounting, or business administration. Familiarity with ERP systems like SAP or Oracle, credit management software, and relevant certifications such as the Certified Credit Executive (CCE) are often required. Strong leadership, negotiation, and communication skills set top candidates apart by enabling them to manage teams and build relationships with clients. These competencies are vital for minimizing financial risk, ensuring cash flow, and supporting the organization's overall financial health.
What are some common challenges faced by a director credit and collections, and how can they be addressed?
A Director of Credit and Collections often navigates challenges such as balancing risk management with sales objectives, maintaining positive customer relationships while enforcing credit policies, and ensuring timely collections in volatile economic conditions. They address these by collaborating closely with sales and finance teams, implementing robust credit assessment frameworks, and leveraging technology to monitor receivables and automate processes. Strong communication and negotiation skills are also essential for resolving disputes and maintaining cash flow.
What is the difference between Director Credit And Collections vs Credit Analyst?
| Aspect | Director Credit And Collections | Credit Analyst |
|---|---|---|
| Responsibilities | Oversees credit policies, manages collections, leads teams, and develops credit strategies | Analyzes credit data, assesses risk, and recommends credit limits for individual clients |
| Required Credentials | Bachelor’s degree, experience in credit management, leadership skills | Bachelor’s degree, strong analytical skills, financial knowledge |
| Work Environment | Senior management, strategic planning, team leadership | Analytical, office-based, client and data-focused |
| Industry Usage | Common in finance, banking, and large corporations | Widely used in finance, lending, and credit departments |
The main difference is that the Director Credit And Collections focuses on managing credit policies, leading collections efforts, and overseeing teams, while the Credit Analyst primarily analyzes credit data and assesses risk for individual clients. Both roles require financial knowledge, but the director position involves strategic leadership and broader responsibilities.
What are the most commonly searched types of Credit And Collections jobs in Quebec?
The most popular types of Credit And Collections jobs in Quebec are:
What are popular job titles related to Director Credit And Collections jobs in Quebec?
For Director Credit And Collections jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Director Credit And Collections jobs in Quebec look for?
The top searched job categories for Director Credit And Collections jobs in Quebec are:
Manager, Collections
Rosemere, QC • On-site
Rogers Communications •
Telecommunications • 201 - 500 employees201 - 500 employees
Full-time
Medical, Dental, Retirement, PTO
Posted 22 days ago
Job description
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.
Who We Are Looking For
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive portfolio performance. You'll bring a strong understanding of collections strategies within a regulated environment, a passion for continuous improvement, and the ability to influence stakeholders while leading innovative solutions that enhance customer outcomes and operational efficiency.
What You'll Do
- Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.
- Use analytics and business insights to optimize collections strategies across the customer lifecycle.
- Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.
- Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
- Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
- Evaluate and implement innovative collections tools, technologies, and digital solutions.
- Support governance, regulatory compliance, and risk management practices across collections operations.
- Manage relationships with third-party collections partners and support vendor performance and strategy.
What You'll Bring
- Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.
- 5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.
- Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.
- Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.
- Experience leading transformation, process improvement, automation, or digital initiatives.
- Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.
- Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
- Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.
What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
- Competitive salary & annual bonus
- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
- Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
- Paid time off for volunteering
- Company matching contributions to charities you support
- Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
- Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
- Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
If you are selected to move forward in the recruitment process, here is what you can expect:
15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!
Who We Are Looking For
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive portfolio performance. You'll bring a strong understanding of collections strategies within a regulated environment, a passion for continuous improvement, and the ability to influence stakeholders while leading innovative solutions that enhance customer outcomes and operational efficiency.
What You'll Do
Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Evaluate and implement innovative collections tools, technologies, and digital solutions.
Support governance, regulatory compliance, and risk management practices across collections operations.
Manage relationships with third-party collections partners and support vendor performance and strategy.
What You'll Bring
Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.
5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.
Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.
Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.
Experience leading transformation, process improvement, automation, or digital initiatives.
Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.
Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.
What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities:
Self-driven career development programs (E.g. MyPath program)
Rogers First: priority in applying to internal roles of interest
Wellness Programs:
Homewood employee & family assistance program
Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
Work for an organization committed to environmental protection
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
If you are selected to move forward in the recruitment process, here is what you can expect:
15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!
What You'll Do
Monitor portfolio performance, identify trends, risks, and opportunities, and recommend strategies to improve recoveries and customer outcomes.
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Develop reporting, dashboards, forecasts, and business cases to support operational and executive decision-making.
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Partner with Credit Risk, Compliance, Legal, Technology, Finance, and Operations teams to deliver strategic initiatives.
Evaluate and implement innovative collections tools, technologies, and digital solutions.
Support governance, regulatory compliance, and risk management practices across collections operations.
Manage relationships with third-party collections partners and support vendor performance and strategy.
What You'll Bring
Bachelor's degree in Business, Finance, Economics, Analytics, or a related field, or equivalent experience.
5+ years of progressive experience in collections, credit risk, portfolio management, financial services, or customer operations, including leadership experience.
Strong knowledge of collections strategies, consumer lending products, and regulatory requirements within a regulated environment.
Proven ability to use analytics and data-driven insights to improve business performance and customer outcomes.
Experience leading transformation, process improvement, automation, or digital initiatives.
Strong stakeholder management, communication, and influencing skills with the ability to work cross-functionally.
Proficiency with Excel, PowerPoint, Word, and analytics tools such as SQL, SAS, Alteryx, Databricks, Power BI, or Tableau.
Experience in banking, financial services, telecommunications, or managing third-party collections agencies is considered an asset.
What's in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
- Competitive salary & annual bonus
- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
- Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
- Paid time off for volunteering
- Company matching contributions to charities you support
- Growth & Development Opportunities:
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
- Wellness Programs:
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership with access to virtual classes
- Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
If you are selected to move forward in the recruitment process, here is what you can expect:
- 15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
Schedule: Full time
Shift: Day
...
About Rogers Communications
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
201 - 500 Employees
Headquarters location
Toronto, OH, US