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Collections Manager Jobs in Connecticut (NOW HIRING)

CFS

Credit & Collections Specialist

Southington, CT · On-site

$52K - $62K/yr

... collections activities for a large and complex customer portfolio. This role requires strong ... Manage a high-volume portfolio of customer accounts * Monitor and maintain aging reports using ...

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Collections Manager information

See Connecticut salary details

$29.5K

$55.9K

$103.7K

How much do collections manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for collections manager in Connecticut is $55,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Connecticut? The most popular types of Collections jobs in Connecticut are:
What are popular job titles related to Collections Manager jobs in Connecticut? For Collections Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Connecticut look for? The top searched job categories for Collections Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Collections Manager jobs? Cities in Connecticut with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,861 per year, or $26.9 per hour.

Insurance & Billing Specialist - Collections Focused

Archway Dental Partners

Danbury, CT

$23 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Description

Join Connecticut's premier doctor led multi-specialty group practice, where we deliver patient-centric care with compassion and respect. Committed to exceeding expectations, we proactively seize every opportunity to elevate the patient experience and enhance clinical outcomes.


At Archway Dental Partners we embody our core values of respect, quality care, and compassion daily, striving to fulfill our mission of fostering the highest quality care for all patients. Our company culture guides our success, which is at the core of everything we do.


We are currently looking for a motivated and detail-oriented Insurance & Billing Specialist to join our growing team. This role will focus on collections and is critical in managing insurance processes, supporting patient billing inquiries, and-most importantly-driving the resolution of outstanding account balances. If you're someone who enjoys digging into account details, resolving issues efficiently, and maintaining positive relationships with patients and payers, we want to hear from you!


Responsibilities include, but are not limited to:

  • Take ownership of outstanding patient and insurance balances, ensuring timely and professional collection efforts.
  • Proactively follow up on aging reports and unpaid insurance claims, and resolve delays or denials with appropriate documentation.
  • Negotiate and set up patient payment arrangements that align with both patient ability and practice policies.
  • Communicate with patients regarding account balances, payment plans, and billing inquiries-always with empathy and clarity.
  • Respond to billing disputes and resolve them efficiently with minimal supervision.
  • Ensure compliance with HIPAA and company policies during all billing and collections activity.
  • Help ensure a smooth revenue cycle through effective communication with insurance providers and internal team members.
  • Contact patients via phone, email, or mail to collect past-due payments.
  • Maintain accurate records of all collection activities and patient interactions.
  • Prepare regular reports on collection status and performance metrics.

Requirements

  • Superior customer service skills, with the ability to infuse personality, empathy, and enthusiasm into each patient contact
  • 2+ years of experience in collections, insurance, or dental billing
  • Knowledge of PPO dental insurance plans and coverage rules
  • Strong communication and negotiation skills with a professional, positive attitude
  • Working knowledge of dental terminology and patient ledgers
  • Excellent attention to detail and ability to multitask
  • Familiarity with Dentrix Ascend (a plus!)
  • Ability to work Monday-Friday, 8:00 AM-5:00 PM, on-site in Danbury, CT

Benefits

  • Comprehensive Medical, Dental, and Vision plans for the family
  • 401(k) with employer contribution
  • Flexible spending account
  • Employer paid life insurance (equivalent to $50,000)
  • Referral program
  • Paid holiday, vacation, and sick time
  • Voluntary benefits through AFLAC

At Archway Dental Partners, we're committed to supporting you. We're a supportive collective of outstanding practices with dental excellence as our keystone. We stand for the wellbeing of our providers and patients. Our clinical teams and support system collaborate for the greater good. You're welcome here. Let's grow together. Apply today to learn more and get connected with us.

Apply