Collections Customer Service Jobs (NOW HIRING)

Description
• Make outbound collection calls providing clear communication and customer service regarding collections issues to external customers and internal business partners
• Monitor outstanding account balances to determine next steps in the process
• Answer credit limit override line and approve or deny overrides
• Reconcile and resolve problems on accounts professionally, timely and courteously
• Answer inbound customer calls
• Fax missing invoices or statements upon request
• Track past due invoices
Skills
Collection, Accounts receivable, Collections customer service, Collection calls, Collections accounts receivable
Top Skills Details
Collection,Accounts receivable,Collections customer service,Collection calls,Collections accounts receivable
Additional Skills & Qualifications
• High School Diploma or equivalent
• Minimum one year business-to-business, first party collections experience
• Full-cycle Accounts Receivable experience is preferred
• Excellent and effective verbal and written communication skills
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume
• Intermediate to advanced level Microsoft Excel
Experience Level
Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Cordova, TN.
Pay and Benefits
The pay range for this position is $24.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Cordova,TN.
Application Deadline
This position is anticipated to close on Jul 6, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.