ZipRecruiter

Log In

1

Collections Assistant Jobs in Arizona (NOW HIRING)

Above Lending

Collections Agent

Phoenix, AZ

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Above Lending

Collections Agent

Scottsdale, AZ

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Above Lending

Collections Agent

Tempe, AZ

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Aspen Infusion

Medical Collections Specialist

Chandler, AZ · On-site

$20 - $24/hr

Medical Collections Specialist EMPLOYER: Twelfth One, LLC, dba Aspen Infusion DEPARTMENT: Billing ... Claim Processing: Assist in processing insurance claims, including working through clearinghouse ...

ASK Consulting

Be Seen First

Collections Specialist (276646)

Tempe, AZ · On-site

$19/hr

Collections Specialist Location: Tempe, AZ 85281 Duration: 12-18 Months Contract Pay Rate: $19.00 ... Determine the cause of delinquency and the best course of action to assist the delinquent customer.

Newrez LLC

Collections Representative (On-site)

Tempe, AZ · On-site

$16.25 - $21/hr

... for collections on First Bank and GMFS portfolios in order to maximize recovery and disposition ... Updating the system with updated preferred language changes. * Assist in sending emails to ...

Newrez

Collections Representative (On-site)

Tempe, AZ

$16.25 - $21/hr

... for collections on First Bank and GMFS portfolios in order to maximize recovery and disposition ... Updating the system with updated preferred language changes. * Assist in sending emails to ...

next page

Showing results 1-20

All JobsCollections Assistant JobsCollections Assistant Jobs in Arizona

Collections Assistant information

See Arizona salary details

$9

$18

$28

How much do collections assistant jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for collections assistant in Arizona is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $21.49 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Collections Assistant, and how can they be addressed?

Collections Assistants often encounter challenges such as managing a large volume of artifacts, maintaining accurate records, and ensuring proper handling procedures. Attention to detail is crucial, as even minor mistakes can lead to misplacement or damage of items. Collaborating closely with curators, conservators, and registrars helps ensure smooth operations. Staying organized and proactively communicating with team members are effective strategies to overcome these challenges.

What are the key skills and qualifications needed to thrive as a Collections Assistant, and why are they important?

To thrive as a Collections Assistant, you need attention to detail, organizational skills, and a background in library science, museum studies, or a related field. Familiarity with collection management systems, cataloging software, and database tools is typically required. Strong communication, teamwork, and problem-solving abilities help you interact effectively with colleagues and handle delicate or valuable materials responsibly. These skills ensure accurate record-keeping, preservation of collections, and smooth daily operations in museums or libraries.

What is the difference between Collections Assistant vs Accounts Receivable Clerk?

AspectCollections AssistantAccounts Receivable Clerk
Primary RoleFocuses on contacting clients to collect overdue paymentsManages invoicing, payment processing, and recording transactions
Required SkillsCommunication, negotiation, debt collectionData entry, accounting software, attention to detail
Work EnvironmentOffice setting, often in finance or credit departmentsOffice environment, finance or accounting teams
Common Industry UsageFinance, credit control, collections departmentsAccounting, finance, billing departments

While both roles are involved in financial processes, a Collections Assistant primarily focuses on recovering overdue payments through client contact, whereas an Accounts Receivable Clerk handles invoicing, recording payments, and maintaining financial records. Understanding these differences helps in choosing the right career path or job search focus.

What are Collections Assistants?

Collections Assistants are professionals who help manage, organize, and care for collections within museums, galleries, libraries, or archives. Their duties typically include cataloging new items, maintaining records, preparing objects for exhibition or storage, and assisting with inventory checks. They often work closely with curators and conservators to ensure the proper handling and preservation of valuable or historical items. This role may also involve helping with research requests and supporting public access to collections.
What are the most commonly searched types of Collections jobs in Arizona? The most popular types of Collections jobs in Arizona are:
What are popular job titles related to Collections Assistant jobs in Arizona? For Collections Assistant jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Collections Assistant jobs in Arizona look for? The top searched job categories for Collections Assistant jobs in Arizona are:
What cities in Arizona are hiring for Collections Assistant jobs? Cities in Arizona with the most Collections Assistant job openings:
Collections Assistant jobs near you

Collections Agent

Above Lending

Phoenix, AZ

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates and personalized support, our mission is to simplify the lending process and help borrowers attain financial well-being. We are committed to making credit more affordable and accessible.

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer behavior, and the ability to negotiate effectively. The successful candidate will be responsible for reviewing and analyzing accounts, engaging clients to resolve outstanding issues, and ensuring that accounts are managed in accordance with company policies and regulatory requirements.
 
We are looking for agents available to work the following shifts:
10am to 7pm
You will
  • Review and analyze delinquent accounts to determine the best course of action for resolution.
  • Contact clients via phone and email to discuss their accounts and provide solutions for repayment and long term goals.
  • Negotiate repayment plans with clients in a professional and empathetic manner.
  • Document all interactions and agreements with clients in the company's system accurately and promptly.
  • Conduct skip tracing activities to locate hard-to-reach or unresponsive customers using various investigative tools and techniques.
  • Monitor accounts to ensure compliance with agreed-upon payment plans.
  • Collaborate with internal departments, such as Customer Service and Special Handling, to resolve complex account issues.
  • Maintain up-to-date knowledge of company policies, procedures, and regulatory requirements related to account resolution.
  • Provide excellent customer service and support to clients throughout the resolution process.
  • Identify and escalate unresolved issues to the Operations Manager when necessary.
  • Participate in team meetings and training sessions to stay informed about industry trends and updates.
You have
  • High school diploma or equivalent; Associate's or Bachelor's degree in related field is preferred.
  • Minimum of 2 years experience in consumer collections
  • Strong understanding of financial products, services, and regulations.
  • Excellent verbal and written communication skills.
  • Ability to negotiate and resolve conflicts effectively.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite and experience with CRM software.
  • High level of integrity and commitment to maintaining client confidentiality.
  • Ability to work independently and as part of a team in a fast-paced environment.
We offer
  • Considerable employer contributions for health, dental, and vision programs
  • Generous PTO, paid holidays, and paid parental leave
  • 401(k) matching program
$18 - $18 an hour
In addition to base compensation, this position qualifies for commission. Collections Agents earn a monthly commission based on the percentage of debt collected, subject to the terms outlined in the company's commission plan. 
The compensation range is based on the level outlined in the job posting, and compensation decisions are dependent on each applicant's experience, skills and abilities
Join our dynamic team and contribute to Above Lending's success as we continue to provide innovative lending solutions to our customers.

Under the California Consumer Privacy Act ("CCPA"), Above Lending is informing California residents who are our job applicants, contractors or prospective employees (together "job applicants") about the categories of personal information we collect about you and the purposes for which we will use this information. This notice and our Privacy Policy contain important information relating to the CCPA and apply only to personal information that is subject to the CCPA. Please see our website for the full CCPA statement.

*Above Lending is an equal opportunity Employer*
Above Lending does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.  No fee will be paid to their parties who submit unsolicited candidates directly to Above Lending employees or the Above Lending Finance and HR teams.  No placement fee will be paid to any third party unless such a request has been made by the Above Lending HR team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply