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Collections Admin Assistant Jobs in Michigan (NOW HIRING)

This position works closely with the Administrator, Central Billing Office, Regional Business ... Responsible for ensuring collections of balances due from residents while in the facility.

Common responsibilities include collections, cash application, account reconciliation, invoicing ... Maintain accurate customer account records and documentation * Assist with month-end close ...

Staff Accountant

Royal Oak, MI ยท On-site

$51K - $67K/yr

... receivable, collections, and administrative functions. This role requires a highly organized ... Administer the full accounts receivable cycle, including invoicing, payment processing, account ...

Showing results 41-60

Collections Admin Assistant information

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are some common challenges a collections admin assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What does a collections admin assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What are the key skills and qualifications needed to thrive as a collections admin assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.
What job categories do people searching Collections Admin Assistant jobs in Michigan look for? The top searched job categories for Collections Admin Assistant jobs in Michigan are:
What cities in Michigan are hiring for Collections Admin Assistant jobs? Cities in Michigan with the most Collections Admin Assistant job openings:

Optometric Technician

Pearle Vision - Grandville

Grandville, MI โ€ข On-site

$14.50 - $18/hr

Full-time

Re-posted 23 days ago


Job description

The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job.ย  It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management.

JOB TITLE:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย  Optometric Office Technician / Medical Office Administrator

REPORTS TO:ย  ย  ย  ย  ย  ย  ย Store General Manager

FLSA STATUS: ย ย ย ย ย ย ย ย ย  Hourly; Non-Exempt

POSITION PURPOSE: ย ย ย ย ย ย ย ย ย ย ย ย 

The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice.ย  The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction.

OPTOMETRIC OFFICE TECHNICIAN

The Optometric Office Technician plays a key role in the optometric practice.ย  Their duties may include the utilization of computerized medical office software, administrative office procedures, health insurance processing billing and transcription of medical reports.ย 

An Optometric Office Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler or medical records clerk and direct patient care.ย 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Clinical Duties

  • Taking patient medical histories
  • Preparing patients for examinations
  • Administering tests prior to the eye exam
  • Assisting doctors during examinations
  • Assist with ordering glasses and contact lens supply

Administrative Job Duties

  • Greeting and directing patients
  • Answering telephones
  • Updating and maintaining Electronic Medical Records
  • Obtaining insurance verification and authorization
  • Adjust scheduling for priority patients
  • Scheduling appointments
  • Processing insurance claim forms
  • Patient and insurance billing
  • Optometric medical billing and coding
  • Vision insurance billing and coding
  • Accounts receivable and accounts payable
  • Bookkeeping
  • Selling glasses and contact lens supplies

*The Clinical Skills can be learned on the job.ย  No experience with clinical skills is necessary to apply.ย 

TRAVEL REQUIREMENTS:

  • Occasional travel locally, within 15 mile radius.

QUALIFICATIONS: Experience, Competencies and Education

  • Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships.
  • Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
  • Experience with personal computers preferred.
  • Valid State Driverโ€™s License and State Minimum Insurance coverage.
  • High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting.