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Collections Admin Assistant Jobs in Michigan (NOW HIRING)

SQL Database Administrator

Lansing, MI · On-site

$50.75 - $63.50/hr

Specific tasks may include, but are not limited to: Assist with the design of a highly available ... collections, lock statistics, enable/disable HISTOGRAM, etc.), review back up policy with ...

Maintain accurate billing files and historical finance records * Assist in tracking of Home Depot ... Coordinate with National Billing Team in order to ensure accurate invoicing and collections * Enter ...

Maintain accurate billing files and historical finance records * Assist in tracking of Home Depot ... Coordinate with National Billing Team in order to ensure accurate invoicing and collections * Enter ...

Optometric Technician

Grandville, MI · On-site

$14.50 - $18/hr

... office administrator, medical billing and collections, appointment scheduler or medical records ... Assisting doctors during examinations * Assist with ordering glasses and contact lens supply ...

Optometric Technician

Grandville, MI · On-site

$14.50 - $18/hr

... office administrator, medical billing and collections, appointment scheduler or medical records ... Assisting doctors during examinations * Assist with ordering glasses and contact lens supply ...

Showing results 21-40

Collections Admin Assistant information

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are some common challenges a collections admin assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What does a collections admin assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What are the key skills and qualifications needed to thrive as a collections admin assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.
What job categories do people searching Collections Admin Assistant jobs in Michigan look for? The top searched job categories for Collections Admin Assistant jobs in Michigan are:
What cities in Michigan are hiring for Collections Admin Assistant jobs? Cities in Michigan with the most Collections Admin Assistant job openings:

Assistant Dean, Wayne State University Libraries

Wayne State University

Detroit, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Wayne State University rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

288th of 617 rated colleges and universities


Job description

Assistant Dean, Wayne State University Libraries
Wayne State University is searching for an experienced Assistant Dean, Wayne State University Libraries at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential Functions:
The Wayne State University Libraries seek a strategic, collaborative, and visionary leader to serve as the Assistant Dean (AD). Wayne State University, a premier public research university (R1) serving over 24,000 students in Detroit's vibrant urban landscape, is home to groundbreaking research across disciplines from medicine and engineering to social work and the arts.
Reporting to the Dean and serving as a core member of the senior leadership team, the AD plays a vital role in shaping how the libraries advance the university's mission of research, teaching, and community engagement. The AD leads a broad and dynamic portfolio that includes research support, teaching and learning, user services, assessment, and collection strategy all designed to position WSU students and researchers for success in an evolving information landscape.
The AD will have direct responsibility for several departments within the central campus libraries, including: subject librarians, access services, and collection development and management. The AD will also be expected to work collaboratively with faculty, students, staff, and external partners to ensure that the WSU Libraries serve as both knowledge hub and innovation partner within the academic community.
Key Responsibilities:
Collaborate with the Dean and senior leadership to set organizational direction, align priorities with university goals, and drive strategic initiatives.
Serve as a member of the Library's leadership team, contributing to long-term planning, resource allocation, budgeting, and decision-making.
Lead and support strategic planning, assessment, and continuous improvement efforts across areas of responsibility.
Serve as the Dean's representative to contractually-mandated committees and other key university governance bodies.
Guide and support library programs that enhance student success through information literacy, instructional design, and curriculum integration.
Collaborate with academic departments, the Office for Teaching and Learning, and other campus partners to embed library expertise into pedagogical development.
Provide vision and oversight for services and infrastructure that advance faculty research.
Oversee the delivery of excellent and equitable user experiences across physical and virtual service points, ensuring 24/7 access to essential resources and support.
Represent the Libraries in university-wide initiatives and serve on key campus committees.
Build strategic partnerships with peer institutions and contribute to profession-wide initiatives.
Minimum Qualifications:
Master's degree in Library and Information Science from an ALA-accredited program or equivalent.
Minimum of five years of progressive leadership and management experience in an academic or research library, including at least three years of supervisory responsibility for multiple staff members.
Demonstrated experience developing programs and services in support of teaching, learning, and research.
Proven track record of budget management and resource allocation in complex organizational environments.
Experience with strategic planning, assessment methodologies, and data-driven decision making.
Record of fostering collaboration, innovation, and inclusive practices across diverse teams and constituencies.
Exceptional communication, interpersonal, and change leadership skills.
Demonstrated ability to build effective partnerships within and beyond the library, including with faculty, administrators, and external organizations.
About Wayne State University and the Libraries:
Wayne State University is Michigan's premier public urban research university, classified as R1 (Doctoral Universities - Very high research activity) by the Carnegie Foundation. Located in Detroit's dynamic Midtown district, WSU serves over 24,000 students across 13 schools and colleges, with particular strengths in medicine, engineering, business, social work, and the liberal arts and sciences.
The WSU Libraries system includes the David Adamany Undergraduate Library, the Purdy/Kresge Library, specialized libraries in Medicine, and Law, and the Walter P. Reuther Library, Archives of Labor and Urban Affairs. Our collections span over 3.5 million volumes, 283,000 journal subscriptions, and extensive digital resources. The Libraries employ approximately 106 FTE staff and maintain a collections budget exceeding $8 million annually. Recent achievements include the development of a new strategic plan, co-sponsorship of Wayne State's Humanities Action day, and the launch of research data services.
Compensation:
A competitive compensation package commensurate with qualifications, experience, education, and demonstrated leadership capabilities.
Benefits:
Eligible full-time employees receive a comprehensive benefits package that includes:
Health and Wellness:
Extended health, dental, and vision coverage
Prescription drug coverage
Employee and Family Assistance Program (EFAP)
Mental health and wellness resources
Life and accidental death and dismemberment insurance
Long-term disability coverage
Retirement and Financial Benefits:
Pension plan participation or retirement savings program
Employer contributions in accordance with plan provisions
Optional supplemental retirement savings opportunities
Paid Time Off:
Vacation entitlement
Statutory holidays
Sick leave benefits
Personal and family responsibility leave
Administrative leave, where applicable
Professional Development
Funding for conferences, workshops, and professional memberships
Leadership development opportunities
Continuing education and training support
Tuition assistance or educational benefits, where available
Work-Life Balance:
Flexible work arrangements, subject to operational requirements
Hybrid work opportunities, where appropriate
Wellness initiatives and employee engagement programs
Additional Benefits:
Access to campus facilities and services
Employee discounts and institutional perks
Parking or transit programs, where applicable
Relocation assistance, where approved
Application Instructions:
To be considered for this position, applicants must submit a complete application package through the Wayne State University's online system at https://hr.wayne.edu/jobs, position requisition # 3401 and include the following:
Curriculum Vitae (CV), a compelling cover letter, and an up-to-date resume. Additionally, candidates must provide contact information for at least three (3) professional and/or academic references who are not affiliated with Wayne State University.
Additional Information:
Full leadership profile can be found here: https://www.dsgco.com/search/21724-wayne-state-ad-sis/.
Review of candidate materials will begin immediately and for best consideration, please express your interest no later than June 30, 2026. All inquiries and discussions will be considered strictly confidential
Preferred Qualifications:
Experience working in unionized environments and navigating complex organizational structures with shared governance.Experience with grant writing, fundraising, or securing external funding for library initiatives.Knowledge of current trends in higher education, emerging technologies, and their implications for academic libraries.Demonstrated professional involvement at a national level, including service in professional organizations and scholarly activity.
School/College/Division:
H01 - University Libraries
Primary Department:
H0101- Deans Office University Library
Employment Type:
  • Regular Employee
  • Job type: Full Time
  • Job category: Staff/Administrative
Funding/Salary Information:
  • Compensation type: Annual Salary
  • Annual Salary: A competitive compensation package commensurate with qualifications,experience, education, and demonstrated leadership capabilities.
Working Conditions:
Normal Office Environment.
Job Openings:
  • Number of openings: 1
  • Reposted position: No
Background check requirements:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

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