Training & development We have an opening for a trainee in our collection department. The chosen applicant will have hands on training by qualified training manager to become a member of our ...
Quick apply
Training & development We have an opening for a trainee in our collection department. The chosen applicant will have hands on training by qualified training manager to become a member of our ...
Collections Manager
Franklin, TN · On-site
Directs the activities of the Collection Coordinators responsible for the billing and collection of receivables post departure in accordance with contractual payment terms. * Responsible for the ...
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Collections Manager
Franklin, TN · On-site
Directs the activities of the Collection Coordinators responsible for the billing and collection of receivables post departure in accordance with contractual payment terms. * Responsible for the ...
Plan data collection targets for each week and measure progress * Audit teams' clips to ensure excellent performance, coach drivers when improvement is needed, and conduct weekly ride-alongs with ...
Plan data collection targets for each week and measure progress * Audit teams' clips to ensure excellent performance, coach drivers when improvement is needed, and conduct weekly ride-alongs with ...
The Waste Collection Supervisor oversees all waste and recycling collection operations across the private golf club property, ensuring safe, discreet, and member-focused service. This role manages ...
The Waste Collection Supervisor oversees all waste and recycling collection operations across the private golf club property, ensuring safe, discreet, and member-focused service. This role manages ...
The Waste Collection Supervisor oversees all waste and recycling collection operations across the private golf club property, ensuring safe, discreet, and member-focused service. This role manages ...
The Waste Collection Supervisor oversees all waste and recycling collection operations across the private golf club property, ensuring safe, discreet, and member-focused service. This role manages ...
Field Collection Specialist - 60317
Knoxville, TN · On-site
$12 - $18/hr
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
Field Collection Specialist - 60317
Knoxville, TN · On-site
$12 - $18/hr
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative - 57315
Sevierville, TN · On-site
$12 - $18/hr
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative - 57315
Sevierville, TN · On-site
$12 - $18/hr
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
Field Collection Specialist - 57918
Sevierville, TN · On-site
$12 - $18/hr
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
Field Collection Specialist - 57918
Sevierville, TN · On-site
$12 - $18/hr
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
HEDIS or Supplemental Data Collection experience is preferred * Experience in medical record review preferred * Some travel involved * Must be able to work independently and have excellent ...
HEDIS or Supplemental Data Collection experience is preferred * Experience in medical record review preferred * Some travel involved * Must be able to work independently and have excellent ...
Data Collection Representative - 59633
Knoxville, TN · On-site
$12 - $18/hr
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative - 59633
Knoxville, TN · On-site
$12 - $18/hr
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and ...
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This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and ...
Blood Collection Staff - Customer Service
Nashville, TN · On-site
$20.81/hr
This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and ...
Quick apply
Blood Collection Staff - Customer Service
Nashville, TN · On-site
$20.81/hr
This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and ...
Blood Collection Staff - Customer Service
Nashville, TN · On-site
$20.81/hr
This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and ...
Blood Collection Staff - Customer Service
Nashville, TN · On-site
$20.81/hr
This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and ...
Supplemental Data Collection RN Duration: 3+ Months Work Location: Chattanooga, TN 37402 Qualifications: Must have active RN license in the state of Tennessee or compact state Knowledge and ...
Supplemental Data Collection RN Duration: 3+ Months Work Location: Chattanooga, TN 37402 Qualifications: Must have active RN license in the state of Tennessee or compact state Knowledge and ...
Retail Data Collection Associate - PT
$13.25 - $15.25/hr
Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...
Retail Data Collection Associate - PT
$13.25 - $15.25/hr
Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...
Retail Data Collection Associate - PT
Maryville, TN · On-site
$13.25 - $15.25/hr
Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...
Retail Data Collection Associate - PT
Maryville, TN · On-site
$13.25 - $15.25/hr
Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...
Retail Data Collection Associate - PT
Maryville, TN · On-site
$13.25 - $15.25/hr
Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...
Retail Data Collection Associate - PT
Maryville, TN · On-site
$13.25 - $15.25/hr
Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...
Retail Data Collection Associate- Part Time
$14.75 - $17/hr
Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...
Retail Data Collection Associate- Part Time
$14.75 - $17/hr
Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...
Advisor - Germantown Collection
Knoxville, TN · On-site
New Store Opening Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see ...
Advisor - Germantown Collection
Knoxville, TN · On-site
New Store Opening Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see ...
Data Collection Representative / Full-Time - 57221
Franklin, TN · On-site
$14 - $20/hr
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Comfortable engaging with ...
Data Collection Representative / Full-Time - 57221
Franklin, TN · On-site
$14 - $20/hr
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Comfortable engaging with ...
Collection information
See Tennessee salary details
$9.16 - $10.83
2% of jobs
$10.83 - $12.50
3% of jobs
$12.50 - $14.16
14% of jobs
$14.60 is the 25th percentile. Wages below this are outliers.
$14.16 - $15.83
22% of jobs
The median wage is $16.61 / hr.
$15.83 - $17.49
19% of jobs
$19.13 is the 75th percentile. Wages above this are outliers.
$17.49 - $19.16
15% of jobs
$19.16 - $20.83
6% of jobs
$20.83 - $22.49
5% of jobs
$22.49 - $24.16
4% of jobs
$24.16 - $25.82
4% of jobs
$25.82 - $27.49
4% of jobs
$9
$18
$27
How much do collection jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for collection in Tennessee is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.96 per hour, depending on experience, location, and employer.
What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?
Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.
What is the difference between Collection vs Customer Service Representative?
| Aspect | Collection | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; sometimes certifications in debt collection | High school diploma; customer service training often preferred |
| Work Environment | Call centers, debt collection agencies, financial institutions | Retail stores, call centers, corporate offices |
| Industry Usage | Finance, banking, healthcare | Retail, telecommunications, hospitality |
| Common Search/Comparison | Yes | Yes |
Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.
What are collection jobs?
Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.
What Are Different Collection Jobs?
The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.
What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?
To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Tennessee? The most popular types of Collection jobs in Tennessee are:
What are popular job titles related to Collection jobs in Tennessee? For Collection jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Tennessee look for? The top searched job categories for Collection jobs in Tennessee are:
What cities in Tennessee are hiring for Collection jobs? Cities in Tennessee with the most Collection job openings:
$18 - $20/hr
Full-time
PTO
Posted 9 days ago
Job description
Benefits:
We have an opening for a trainee in our collection department. The chosen applicant will have hands on training by qualified training manager to become a member of our collection team. The collection position is for indoor telephone collection position of our automobile receivables.
Candidate must have excellent communication skills
Ability to work in an office environment
Ability to work with a team
Dependable
Excellent work ethic
Self-starter
Ability to follow instructions
Active listener
Work 8am to 5pm and occasional Saturday
- Competitive salary
- Paid time off
- Training & development
We have an opening for a trainee in our collection department. The chosen applicant will have hands on training by qualified training manager to become a member of our collection team. The collection position is for indoor telephone collection position of our automobile receivables.
Candidate must have excellent communication skills
Ability to work in an office environment
Ability to work with a team
Dependable
Excellent work ethic
Self-starter
Ability to follow instructions
Active listener
Work 8am to 5pm and occasional Saturday
About Capital Credit
Sourced by ZipRecruiter
CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of it’s business in the Southeastern United States.
Industry
Finance and insurance
Company size
11 - 50 Employees
Headquarters location
Franklin, TN, US