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Debt Collection Agency Jobs in Tennessee (NOW HIRING)

Case Manager

Nashville, TN · On-site

$17.50/hr

We work to stop the fraudulent methods that many debt collection agencies use to intimate hard-working people. Qualifications: High School Diploma or equivalent. Proficient in typing. Professional ...

Case Manager

Nashville, TN · On-site

$17.50/hr

We work to stop the fraudulent methods that many debt collection agencies use to intimate hard-working people. Qualifications: High School Diploma or equivalent. Proficient in typing. Professional ...

Send accounts to third party collection agencies * Work & Monitor accounts sent to Collection ... Support monthly bad debt calls * Communicate to stakeholders on credit process changes * Provide ...

Credit Analyst

Nashville, TN · On-site

$20 - $22.76/hr

Send accounts to third party collection agencies * Work & Monitor accounts sent to Collection ... Support monthly bad debt calls * Communicate to stakeholders on credit process changes * Provide ...

Legal Assistant

Brentwood, TN · On-site

$19 - $20/hr

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: Each posted ...

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Debt Collection Agency information

See Tennessee salary details

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How much do debt collection agency jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for debt collection agency in Tennessee is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.96 per hour, depending on experience, location, and employer.

What is a debt collection agency?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What are the typical daily responsibilities at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.

What are the key skills and qualifications needed to thrive in a debt collection agency?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

Is debt collection a good career?

Debt collection is a job that involves contacting individuals to recover overdue payments, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on interpersonal skills and understanding of debt collection laws.

What qualifications do you need to be a debt collection agency?

A debt collection agency typically requires licensing or registration depending on state or country regulations, along with knowledge of debt collection laws and practices. Employees often need strong communication skills, attention to detail, and may require background checks or certifications such as the Fair Debt Collection Practices Act (FDCPA) compliance training.

What are the most commonly searched types of Debt Collection Agency jobs in Tennessee?

The most popular types of Debt Collection Agency jobs in Tennessee are:

What are popular job titles related to Debt Collection Agency jobs in Tennessee?

For Debt Collection Agency jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Debt Collection Agency jobs in Tennessee look for?

The top searched job categories for Debt Collection Agency jobs in Tennessee are:

Infographic showing various Debt Collection Agency job openings in Tennessee as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $43,413 per year, or $20.9 per hour.

Case Manager

Reliance Solutions Llc

Nashville, TN • On-site

$17.50/hr

Full-time

Medical, Dental, Vision

Re-posted 22 days ago


Job description

Job Description

Reliance Solutions is currently seeking a dependable individual with a strong work ethic to fill a full-time, permanent case manager position. The case manager is responsible for building client relationships and confidently guiding them through our process.

As a case manager, your responsibilities will be:

· Communicate clearly and concisely with clients to ensure confidence, comfort and trust.

· Multitask incoming emails and phone calls on a daily basis.

· Record client information within our database.

Who We Are:

Reliance Solutions provides debt relief by empowering consumers to exercise their rights to fight back against debt collection companies.

We work to stop the fraudulent methods that many debt collection agencies use to intimate hard-working people.

Qualifications:

High School Diploma or equivalent.

Proficient in typing.

Professional verbal and written communication skills.

1-2 years Customer Service experience preferred.

Must be organized and able to work independently.

Job Type: Full-time

Pay: $17.50 per hour