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Collection Jobs in Tennessee (NOW HIRING)

RNR Tire Express

Collection Specialist

Knoxville, TN · On-site

$16 - $20.68/hr

RNR Tire Express is ready to hire a full- time Collection Specialist with great customer service skills. An average Collections Specialist makes $16.00 to $20.68 in total with the bonuses . In ...

RNR Tire Express

Collection Specialist

Knoxville, TN · On-site

$16 - $20.68/hr

RNR Tire Express is ready to hire a full- time Collection Specialist with great customer service skills. An average Collections Specialist makes $16.00 to $20.68 in total with the bonuses . In ...

RNR Tire Express

Collection Specialist

East Ridge, TN · On-site

$16 - $20.68/hr

RNR Tire Express is ready to hire a full- time Collection Specialist with great customer service skills. An average Collections Specialist makes $16.00 to $20.68 in total with the bonuses . In ...

RNR Tire Express

Collection Specialist

East Ridge, TN

$16 - $20.68/hr

RNR Tire Express is ready to hire a full- time Collection Specialist with great customer service skills. An average Collections Specialist makes $16.00 to $20.68 in total with the bonuses . In ...

EquipmentShare

Pre-Legal Collection Specialist

Memphis, TN · On-site

$18 - $24.25/hr

The Pre-Legal Collection Specialist plays a critical role in recovering delinquent accounts by serving as a bridge between the collections and legal departments. This position is responsible for ...

New

EquipmentShare

Pre-Legal Collection Specialist

Memphis, TN · On-site

$18 - $24.25/hr

The Pre-Legal Collection Specialist plays a critical role in recovering delinquent accounts by serving as a bridge between the collections and legal departments. This position is responsible for ...

New

Yusen Logistics

Collections Supervisor

Franklin, TN · On-site

Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This position ...

Yusen Logistics

Collections Supervisor

Franklin, TN · On-site

Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This position ...

Yusen Logistics

Collections Supervisor

Franklin, TN · On-site

Overview Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This ...

Yusen Logistics

Collections Supervisor

Franklin, TN · On-site

Overview Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This ...

Yusen Logistics

Collections Supervisor

Franklin, TN · On-site

Overview Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This ...

Yusen Logistics

Collections Supervisor

Franklin, TN · On-site

Overview Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This ...

Loews Hotels

Collections Manager

Nashville, TN

Directs the activities of the Collection Coordinators responsible for the billing and collection of receivables post departure in accordance with contractual payment terms. * Responsible for the ...

Loews Hotels & Co

Collections Manager

Nashville, TN · On-site

Directs the activities of the Collection Coordinators responsible for the billing and collection of receivables post departure in accordance with contractual payment terms. * Responsible for the ...

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Collection information

See Tennessee salary details

$9

$18

$27

How much do collection jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for collection in Tennessee is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Tennessee? The most popular types of Collection jobs in Tennessee are:
What are popular job titles related to Collection jobs in Tennessee? For Collection jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Tennessee look for? The top searched job categories for Collection jobs in Tennessee are:
What cities in Tennessee are hiring for Collection jobs? Cities in Tennessee with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Tennessee as of May 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Temporary. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $37,822 per year, or $18.2 per hour.
Collection Specialist

Collection Specialist

RNR Tire Express

Knoxville, TN • On-site

$16 - $20.68/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 26 days ago

RNR Tire Express rating

5.6

Company rating: 5.6 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

472nd of 713 rated retailers

Job description

RNR Tire Express is ready to hire a full-time Collection Specialist with great customer service skills. An average Collections Specialist makes $16.00 to $20.68 in total with the bonuses. In addition to great pay and our family atmosphere, our office team also enjoys the following benefits and perks:
  • Medical, dental, and vision insurance
  • Long- and short-term disability
  • Accident, critical illness, and cancer plans
  • 401(k) matching plan
  • Paid holidays
  • Growth potential

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial short, mobile-friendly online application. We hope to meet you soon!
THE DAY-TO-DAY
You can be found in the office Monday-Friday,8:30 am-6:30pm and Saturday 8:30am-3:30pm with one weekday off each week and Sundays off.
Each day, you arrive at the office ready to maintain our customer relationships. Most of your day is spent on the phone or on the computer. Looking over applications, you strive to recognize and create opportunities to renew customer agreements. You provide excellent customer service as you make phone calls to our customers regarding expired agreements as well as references on expired accounts. By actively listening, you assist in resolving issues to facilitate renewal and prompt payment as necessary. You also schedule voluntary turn-ins of merchandise. We also go out into the field to pick up product and do door hangers.
Your patience and tact are essential in enhancing our relationships with our customers. When challenging opportunities arise, you handle them quickly all while providing top-notch customer service. Your ability to multitask while managing the pace of a call and keeping focused on the customer is essential to your success. This also allows you to meet weekly goals. As a Collections Specialist, you thrive in our fast-paced, people-driven environment and get great satisfaction out of contributing to our continued success.
OUR IDEAL Collection specialist
  • Positive - a can-do attitude that helps you rise to challenges.
  • Communicator - strong communication skills especially over the phone
  • Passion for customer service - motivated to maintain relationships with our customers.
  • Patient - ability to work with customers even when they're upset.
  • Multitasker - prioritize and juggle multiple tasks effectively throughout a busy workday.

Is this you? If so, keep reading!
ABOUT RNR TIRE EXPRESS
RNR Tire Express is a national franchise retailer of quality tires and custom wheels. Established in 2000, RNR has grown to over 200 locations in 29 states and is continuing to grow. At RNR, we have built a culture around "serving our customers and not just providing them service".
We support and empower our employees with excellent training and tools which enable them to provide our customers with a unique and exceptional experience. Our team is essential to our success which is why we offer competitive compensation, generous benefits, and a great work environment that people want to be a part of.
REQUIREMENTS
  • Experience as a rental agent, account executive, account manager, account collection, or rent-to-own
  • Valid driver's license with a clean driving history
  • Can pass a drug screen and background check.
  • Ability to work a flexible schedule.
  • Professional communication skills in English (bilingual is a plus!)
  • Strong computer and phone skills

If this sounds like the right opportunity for you and you meet the above requirements, we need you on our office team. Apply today to be a Collection Specialist!

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