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Collection Jobs in New York (NOW HIRING)

Criteo

Collection Manager

New York, NY · On-site

As a Collection Manager at Criteo, you will lead a team of Team Leads and Cash Collectors responsible for managing the end-to-end accounts receivable and collections process across our North American ...

TikTok

Collection Manager - North America

New York, NY · On-site

$121K - $208K/yr

Responsibilities: - Develop and implement effective collection strategies. - Create and implement roadmap for successful collections on outstanding debt. Meet and exceed the goals for the overdue and ...

The Northstar Companies

Collection Manager

Manhattan, NY · On-site

Job Posting Upon receipt of a completed online application, please allow time for our application review process. Once this review process is complete, someone from Northstar will reach out to you ...

Posted today

JLL

Data Collection Specialist II

New York, NY · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale). * Preferable but not essential to have additional experience with IoT devices. ESSENTIAL DUTIES ...

JLL

Data Collection Specialist II

Jersey City, NJ · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale). * Preferable but not essential to have additional experience with IoT devices. ESSENTIAL DUTIES ...

Prutech Solutions

Collection Representative

Brooklyn, NY · On-site

$24/hr

Collection Representative Location: 29 Gallatin Pl, Brooklyn, NY 11201 Onsite: Five days onsite (Mon - Fri) 8.00 Am to 5.00 pm Employment Type: Long-Term Contract Rate Range: $24/hour on W2 Interview ...

Prutech Solutions

Collection Representative

Brooklyn, NY · On-site

$18 - $23.25/hr

Collection Representative Location: Brooklyn, NY 11201 Duration: 24+ Months Contract Timings: Monday - Friday: 8: AM to 5 PM Company: PruTech Solutions, Inc. About PruTech Founded in 1998, PruTech is ...

JLL

Art Collection Manager

New York, NY · On-site

Art Collection Manager Position Overview The Art Collection Manager is responsible for the comprehensive stewardship, operations, and strategic activation of a dynamic corporate art collection. This ...

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Collection information

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How much do collection jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for collection in New York is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in New York?

The most popular types of Collection jobs in New York are:

What are popular job titles related to Collection jobs in New York?

For Collection jobs in New York, the most frequently searched job titles are:

What job categories do people searching Collection jobs in New York look for?

The top searched job categories for Collection jobs in New York are:

What cities in New York are hiring for Collection jobs?

Cities in New York with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in New York as of August 2026, with employment types broken down into 76% Full Time, 14% Part Time, 3% Temporary, and 7% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $45,591 per year, or $21.9 per hour.

Collection Manager

New York, NY • On-site

Criteo
See more jobs at Criteoexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

What You'll Do:
As a Collection Manager at Criteo, you will lead a team of Team Leads and Cash Collectors responsible for managing the end-to-end accounts receivable and collections process across our North American client's portfolio. Operating within the Global Finance / Order-to-Cash (O2C) team, you will drive team performance, reduce overdue balances, improve Days Sales Outstanding (DSO), and maintain strong partnerships with internal and external stakeholders to ensure timely payment of invoices.
Key Responsibilities:
  • Lead, coach, and develop a team of Team Leads and Cash Collectors, setting clear performance goals and fostering a high-performance culture
  • Oversee the full collections cycle for a large portfolio of clients (brands, agencies, retailers)
  • Monitor team KPIs including DSO, overdue rate, and cash collection targets, and drive continuous improvement
  • Collaborating with Sales and Finance teams to resolve billing disputes, credit issues, and payment discrepancies
  • Manage escalated cases and oversee pausing, handoffs to Legal when necessary
  • Ensure accurate documentation of all collection activities in the systems
  • Identify and implement process improvements and automation to enhance collection efficiency and reduce bad debt exposure
  • Ensure compliance with internal credit policies and applicable US regulations
  • Report regularly to Senior GPO Manager on team performance, risk accounts, and cash flow outlook

People Management
  • Lead, coach, and develop a team of Team Leads and Cash Collectors
  • Set individual and team performance goals; conduct regular 1:1s and performance reviews
  • Foster a collaborative, results-driven team culture
  • Onboard and train new team members on processes and tools

Collections & Operations
  • Oversee the end-to-end collections cycle for a large portfolio of advertiser accounts
  • Monitor aging receivables and team follow-up cadence on overdue invoices
  • Manage escalated disputes and oversee handoffs to Legal when necessary
  • Analyze and report on team KPIs (DSO, overdue rate, cash forecasts) weekly/monthly
  • Maintain accurate records in the ERP system
  • Identify and implement process improvements and automation to reduce bad debt exposure
  • Support month-end close activities related to accounts receivable
  • Ensure compliance with internal credit policies and US regulations

Who You Are:
Preferred Qualifications:
  • 5 to 8 years in collections, accounts receivable, or credit management, including at least 3 to 5 years in a people management role (managing Team Leads and/or senior Cash Collectors).
  • Experience in a fast-paced international tech, media, or AdTech environment is strongly preferred.
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field
  • Proven people management skills: coaching, performance management, team development
  • Solid knowledge of O2C and accounts receivable processes
  • Credit risk assessment and dispute resolution
  • Ability to manage and drive performance across a team
  • Strong negotiation and communication skills with external clients
  • Analytical mindset with ability to report on KPIs (DSO, aging, cash forecasts)
  • Comfort working cross-functionally in a fast-paced, international environment
  • ERP systems: SAP, Oracle, or CRM or collection tools
  • Advanced Excel
  • Reporting and BI tools: Tableau, Power BI (a plus)
  • Salesforce (CRM)
  • Collection management platforms: HighRadius, Sidetrade (a plus)

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application!
Who We Are:
We're Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs-never on non-job-related factors or legally protected characteristics.
What We Offer:
🏢 Ways of working - Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us - Learning, mentorship & career development programs.
💪 Your wellbeing matters - Health benefits, wellness perks & mental health support.
🤝 A team that cares - Diverse, inclusive, and globally connected.
💸 Fair pay & perks - Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.
For employees based in the US, certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units. US-based employees receive access to healthcare, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, and a robust annual leave plan including volunteer time off and summer vacation days.
The US base salary pay range for this position per year is:
$108,000 - $140,000

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