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Collection Director Jobs in New York (NOW HIRING)

JLL

Data Collection Specialist II

New York, NY · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... No direct supervisory responsibilities. QUALIFICATIONS, EDUCATION and EXPERIENCE * Ability to ...

JLL

Data Collection Specialist II

Jersey City, NJ · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... No direct supervisory responsibilities. QUALIFICATIONS, EDUCATION and EXPERIENCE * Ability to ...

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Collection Director information

What does a collection director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

How does a collection director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.

What are the key skills and qualifications needed to thrive as a collection director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What are the most commonly searched types of Collection jobs in New York?

The most popular types of Collection jobs in New York are:

What cities in New York are hiring for Collection Director jobs?

Cities in New York with the most Collection Director job openings:

Collection Director jobs near you
Infographic showing various Collection Director job openings in New York as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Direct Hire Data Collection

Walt Disney Company

Manhattan, NY • On-site

Other

Posted 4 days ago

Walt Disney Company rating

7.8

Company rating: 7.8 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

3rd of 52 rated entertainment

Job description

Direct Hire Data Collection

This req is used to collect employment data for direct hire employees.

Enterprise Organizational Development, PMO, Insights & Data Strategy

Enterprise PMO

Production

Full time

Burbank, CA, USA

USA - FL - Casting Center, USA - NY - 7 Hudson Square

What Walt Disney Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Walt Disney logo

About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

Social media

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