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Collection Director Jobs in New York (NOW HIRING)

bav

Collection Associate

Manhattan, NY

$19.25 - $26.50/hr

Under direct supervision, the Claim Collector Level 1 ensures that all vendor programs are claimed and collected as stipulated by the vendor program agreement/program documents. On a daily basis, the ...

PSEG

COLLECTION AND CREDIT REPRESENTATIVE

Newark, NJ · On-site

Performs Collection and Credit work in connection with the interviewing of residential and ... directed. Years of Experience Data Needed Job Qualifications Must meet the Company's general ...

Masterworks

Managing Director, Art Business

Manhattan, NY · On-site

$180 - $280/hr

Collection Management. Storage, condition, conservation, insurance, and logistics for roughly $1.1B of held works. The Managing Director, PWC Art will own all three functions: managing the team ...

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Collection Director information

What does a collection director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

How does a collection director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.

What are the key skills and qualifications needed to thrive as a collection director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What are the most commonly searched types of Collection jobs in New York?

The most popular types of Collection jobs in New York are:

What cities in New York are hiring for Collection Director jobs?

Cities in New York with the most Collection Director job openings:

Collection Director jobs near you
Infographic showing various Collection Director job openings in New York as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Collection Associate

bav

Manhattan, NY

$19.25 - $26.50/hr

Full-time

Posted 5 days ago

Job description

Job Overview:

Under direct supervision, the Claim Collector Level 1 ensures that all vendor programs are claimed and collected as stipulated by the vendor program agreement/program documents. On a daily basis, the Collector monitors their   aging to see which programs are claimable. Prior to submitting the claims the collector must review the program documents to confirm the program was entered in the system correctly and verifies the accuracy of the claim using the appropriate reports. An invoice is generated with the appropriate payments terms and followed up on in order to collect any outstanding balances from the vendor in a timely manner.

The Claims Collector Level 1 ensures the fulfillment of the terms which B&H must complete as part of the vendor program such as regular reporting summaries, proofs of performance, etc.  

Essential Responsibilities:

  • Monitor aging for timely claim and collection of vendor programs
  • Calculates/verifies claims for accuracy and submits invoices to vendors on with appropriate payment terms
  • Follows up on current outstanding balances and reconciles old invoices 
  • Negotiates and resolves discrepancies with Vendors
  • Provides proofs of advertising activities with Coop invoices when required by Vendor
  • Provides reports summarizes specific information when required by Vendor
  • Depending on the vendor agreement; record and deduct vendor returns, price protections and IR payments from claim calculations

Specific Knowledge, Skills and Abilities:

  • Knowledge of B&H policies and procedures
  • Focused and comfortable working on various tasks simultaneously
  • Articulate communicator and analytical thinker
  • Interpersonal skills and a professional phone demeanor
  • Detail-oriented and quick thinker

Preferred Education, Experience and Licenses:

  • Minimum 4-5 years experience in a corporate Accounts Payable environment or related experience
  • Utilization of MS Office (Word, Excel, Outlook, etc)
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About BAV

Sourced by ZipRecruiter

Industry

Convention and trade show organizers

Company size

11 - 50 Employees

Headquarters location

Buffalo, NY, US

Year founded

1988

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