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Collection Jobs in Massachusetts (NOW HIRING)

CROSSMARK1

DATA COLLECTION ASSOCIATE

Wilmington, MA

$19.25 - $26.25/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Natick, MA

$18 - $24.75/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Somerville, MA · On-site

$19 - $26.25/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

Cooley LLP

Senior Collections Coordinator

Boston, MA

$90K - $133K/yr

Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures. Specific duties and responsibilities include, but are not limited to ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Everett, MA

$18 - $24.75/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Belchertown, MA

$18 - $24.75/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Pittsfield, MA

$19.50 - $26.75/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Salem, MA · On-site

$19 - $26.25/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Waltham, MA · On-site

$19 - $26/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Newton, MA · On-site

$19.25 - $26.25/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

Cooley

Senior Collections Coordinator

Boston, MA

$90K - $133K/yr

Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures. Specific duties and responsibilities include, but are not limited to ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Burlington, MA

$19 - $26/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

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All JobsCollection JobsCollection Jobs in Massachusetts

Collection information

See Massachusetts salary details

$11

$21

$33

How much do collection jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for collection in Massachusetts is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $25.19 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day often include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain executive positions. These roles typically require advanced education, certifications, extensive experience, and often involve high-stakes environments or specialized skills. Freelance consultants or contractors in fields like IT, finance, or engineering may also achieve such earnings with significant expertise and client demand.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as collections managers or debt recovery directors, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations, with compensation influenced by the size of the organization and geographic location.

What job makes $10,000 a month without a degree?

In collection roles, high earnings of $10,000 or more per month are uncommon without specialized experience or certifications. Typically, such income levels are associated with executive, sales, or entrepreneurial positions rather than standard collection jobs, which usually offer lower base salaries plus commissions or bonuses. Success in high-earning collection roles often depends on strong negotiation skills and a proven track record.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often requiring strong communication and negotiation skills. Collection specialists typically work with financial institutions or companies, using tools like collection software, and may need certifications such as the Certified Collection Professional (CCP). The job often involves a structured schedule and adherence to legal regulations governing debt collection practices.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Massachusetts? The most popular types of Collection jobs in Massachusetts are:
What are popular job titles related to Collection jobs in Massachusetts? For Collection jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Massachusetts look for? The top searched job categories for Collection jobs in Massachusetts are:
What cities in Massachusetts are hiring for Collection jobs? Cities in Massachusetts with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Massachusetts as of June 2026, with employment types broken down into 74% Full Time, 16% Part Time, 5% Temporary, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,511 per year, or $21.9 per hour.
Billing & Collection Specialist

Billing & Collection Specialist

Berkshire Health Systems

Pittsfield, MA • On-site

$19.88/hr

Full-time

Posted 20 days ago

Berkshire Health Systems rating

7.7

Company rating: 7.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

  • DEFINITION/PRIMARY FUNCTION
    • This role is responsible for the billing and collection of all account receivables for all BHS entities. The fiscal aspects are from the initial billing to primary payer, secondary payer billing and follow-up through final resolution of the accounts. Utilize payer websites to maintain expert knowledge of payer and government rules and regulations. Utilizes multiple systems to perform all aspects of billing duties.
  • POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
    • Experience:
      • Prior registration and admitting experience preferred.
    • Education and Training:
      • High School Diploma, required.
      • Associate's Degree, preferred.
    • License, Certification & Registration:
      • None
    • Other Requirements:
      • Knowledge of third party billing and personal computer experience.
      • Expert knowledge of and ability to interpret third party contractual agreements.
      • Professional presentation with exceptional customer service skills including oral, written and telephone communication.
      • Ability to consistently maintain high level of confidentiality.
      • Strong typing skills and computer systems experience.
      • Must possess and demonstrate strong organizational skills.
      • Ability to speak the English language in a clearly understandable manner.
      • Ability to troubleshoot, maintain proper operation of business equipment.
      • Ability to handle stressful situations calmly and rationally and meet deadlines with a high volume of interruptions.

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