DATA COLLECTION ASSOCIATE
$19 - $26.25/hr
Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...
DATA COLLECTION ASSOCIATE
$19 - $26.25/hr
Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...
DATA COLLECTION ASSOCIATE
Burlington, MA · On-site
$19 - $26/hr
Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...
DATA COLLECTION ASSOCIATE
Burlington, MA · On-site
$19 - $26/hr
Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...
Data Collection Representative
Brewster, MA · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative
Brewster, MA · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
DATA COLLECTION ASSOCIATE
$19.25 - $26.25/hr
Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...
DATA COLLECTION ASSOCIATE
$19.25 - $26.25/hr
Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
DATA COLLECTION ASSOCIATE
Waltham, MA · On-site
$19 - $26/hr
Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...
DATA COLLECTION ASSOCIATE
Waltham, MA · On-site
$19 - $26/hr
Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...
Data Collection Representative
Falmouth, MA · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative
Falmouth, MA · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
DATA COLLECTION ASSOCIATE
$18 - $24.75/hr
Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...
DATA COLLECTION ASSOCIATE
$18 - $24.75/hr
Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...
Data Collection Representative
Woburn, MA · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative
Woburn, MA · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
DATA COLLECTION ASSOCIATE
Belchertown, MA · On-site
$18 - $24.75/hr
Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...
DATA COLLECTION ASSOCIATE
Belchertown, MA · On-site
$18 - $24.75/hr
Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...
Senior Collections Coordinator
$90K - $133K/yr
Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures. Specific duties and responsibilities include, but are not limited to ...
Senior Collections Coordinator
$90K - $133K/yr
Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures. Specific duties and responsibilities include, but are not limited to ...
Data Collection Representative
Hyannis, MA · On-site
$16.50 - $21/hr
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative
Hyannis, MA · On-site
$16.50 - $21/hr
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
DATA COLLECTION ASSOCIATE
Salem, MA · On-site
$19 - $26.25/hr
Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...
DATA COLLECTION ASSOCIATE
Salem, MA · On-site
$19 - $26.25/hr
Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...
Data Collection Representative
Norwood, MA · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative
Norwood, MA · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
DATA COLLECTION ASSOCIATE
Pittsfield, MA · On-site
$19.50 - $26.75/hr
Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...
DATA COLLECTION ASSOCIATE
Pittsfield, MA · On-site
$19.50 - $26.75/hr
Equal Opportunity Employer As a retail data collection associate, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass ...
Senior Collections Coordinator
Boston, MA · On-site
$90K - $133K/yr
Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures. Specific duties and responsibilities include, but are not limited to ...
Senior Collections Coordinator
Boston, MA · On-site
$90K - $133K/yr
Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures. Specific duties and responsibilities include, but are not limited to ...
DATA COLLECTION ASSOCIATE
Newton, MA · On-site
$19.25 - $26.25/hr
Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...
DATA COLLECTION ASSOCIATE
Newton, MA · On-site
$19.25 - $26.25/hr
Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...
DATA COLLECTION ASSOCIATE
Everett, MA · On-site
$18 - $24.75/hr
Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...
DATA COLLECTION ASSOCIATE
Everett, MA · On-site
$18 - $24.75/hr
Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...
DATA COLLECTION ASSOCIATE
Wilmington, MA · On-site
$19.25 - $26.25/hr
Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...
DATA COLLECTION ASSOCIATE
Wilmington, MA · On-site
$19.25 - $26.25/hr
Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...
Collection information
See Massachusetts salary details
$11.03 - $13.03
2% of jobs
$13.03 - $15.04
3% of jobs
$15.04 - $17.04
14% of jobs
$17.57 is the 25th percentile. Wages below this are outliers.
$17.04 - $19.05
22% of jobs
The median wage is $19.99 / hr.
$19.05 - $21.05
19% of jobs
$23.02 is the 75th percentile. Wages above this are outliers.
$21.05 - $23.05
15% of jobs
$23.05 - $25.06
6% of jobs
$25.06 - $27.06
5% of jobs
$27.06 - $29.07
4% of jobs
$29.07 - $31.07
4% of jobs
$31.07 - $33.08
4% of jobs
$11
$21
$33
How much do collection jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for collection in Massachusetts is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $25.19 per hour, depending on experience, location, and employer.
What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?
Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.
What is a career in collections?
A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.
What is the difference between Collection vs Customer Service Representative?
| Aspect | Collection | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; sometimes certifications in debt collection | High school diploma; customer service training often preferred |
| Work Environment | Call centers, debt collection agencies, financial institutions | Retail stores, call centers, corporate offices |
| Industry Usage | Finance, banking, healthcare | Retail, telecommunications, hospitality |
| Common Search/Comparison | Yes | Yes |
Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.
What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?
To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Massachusetts? The most popular types of Collection jobs in Massachusetts are:
What are popular job titles related to Collection jobs in Massachusetts? For Collection jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Massachusetts look for? The top searched job categories for Collection jobs in Massachusetts are:
What cities in Massachusetts are hiring for Collection jobs? Cities in Massachusetts with the most Collection job openings:
$19 - $26.25/hr
Part-time
Re-posted yesterday
Job description
Company Description
CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.
Equal Opportunity Employer
Job Description
Responsible for collecting and transmitting data gathered from designated retail stores primarily using a hand-held scanning device. Take direction from the Supervisor and other management individuals. Responsible for meeting defined standards of work volume, quality, accuracy, completeness, and timeliness. Maintain a positive relationship with employees and customers as a representative of CROSSMARK.Click the link below to learn more about the duties and responsibilities of a Data Collection Associate.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Â
Education and/or Experience: High school diploma or GED equivalent preferred Â
Physical Demands: While working in retail stores the associate will be required to sit, reach (overhead, under and arms length), bend, climb, kneel stand, squat, walk on flat surface, lift up to 30 lbs., change position, and handle and carry a 2 lb. device for a prolonged period of time. Counting reserve stock in coolers/freezers may be required.
Additional Information
All your information will be kept confidential according to EEO guidelines.