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Collection Jobs in Boston, MA (NOW HIRING)

Boston College

Credit & Collection Associate

Newton, MA · On-site

$53K - $67K/yr

Responsible for credit and collection activity on current students, including providing Boston College students and their families with information and guidance on various options for resolving their ...

JLL

Data Collection Specialist II

Boston, MA · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale). * Preferable but not essential to have additional experience with IoT devices. ESSENTIAL DUTIES ...

JLL

Data Collection Specialist II

Boston, MA · Remote

DATA COLLECTION SPECIALIST - Level II * Performs information gathering for data analytics, including asset tagging and data collection. * Experience with performing data collection on building ...

Cooley LLP

Senior Collections Coordinator

Boston, MA

$90K - $133K/yr

Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures. Specific duties and responsibilities include, but are not limited to ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Somerville, MA · On-site

$19 - $26.25/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Natick, MA · On-site

$18 - $24.75/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

CROSSMARK1

DATA COLLECTION ASSOCIATE

Wilmington, MA · On-site

$19.25 - $26.25/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

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All JobsCollection JobsCollection Jobs in Boston, MA

Collection information

See Boston, MA salary details

$10

$21

$32

How much do collection jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for collection in Boston, MA is $21.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.05 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day often include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain executive positions. These roles typically require advanced education, certifications, extensive experience, and often involve high-stakes environments or specialized skills. Freelance consultants or contractors in fields like IT, finance, or engineering may also achieve such earnings with significant expertise and client demand.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as collections managers or debt recovery directors, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations, with compensation influenced by the size of the organization and geographic location.

What job makes $10,000 a month without a degree?

In collection roles, high earnings of $10,000 or more per month are uncommon without specialized experience or certifications. Typically, such income levels are associated with executive, sales, or entrepreneurial positions rather than standard collection jobs, which usually offer lower base salaries plus commissions or bonuses. Success in high-earning collection roles often depends on strong negotiation skills and a proven track record.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often requiring strong communication and negotiation skills. Collection specialists typically work with financial institutions or companies, using tools like collection software, and may need certifications such as the Certified Collection Professional (CCP). The job often involves a structured schedule and adherence to legal regulations governing debt collection practices.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Boston, MA? The most popular types of Collection jobs in Boston, MA are:
What are popular job titles related to Collection jobs in Boston, MA? For Collection jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Boston, MA look for? The top searched job categories for Collection jobs in Boston, MA are:
What cities near Boston, MA are hiring for Collection jobs? Cities near Boston, MA with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Boston, MA as of June 2026, with employment types broken down into 70% Full Time, 15% Part Time, 5% Temporary, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,270 per year, or $21.8 per hour.
Data Collection Specialist

Data Collection Specialist

Communication Technology Services Inc

Marlborough, MA

Other

Posted 2 days ago

Job description

Data Collection Specialist

Company Overview

Communication Technology Services (CTS) is one of the largest integrators and managed service providers in the U.S., specializing in the design, installation, and support of Distributed Antenna Systems (DAS), Small Cell, and 4G/5G Private Wireless Networks.

We are driven by the desire to solve complex customer problems, the excitement of deploying new technologies, and our dedication to delivering advanced wireless solutions as simple, scalable offerings for our customers.

We are seeking a Data Collections Specialist to support our National Team. This role is ideal for candidates who are flexible, hands-on, and eager to travel, as it requires up to 75% National Travel. Candidates may be based anywhere in the U.S., with all travel fully supported by CTS.

Position Summary

The is an entry-level or junior position within the CTS Engineering team,

designed for individuals who are in the process of being trained to take on the full responsibilities of

the role. This position will typically be paired with a System Performance Engineer to accelerate skill

development through hands-on mentorship and field experience.

On-site activities include benchmark data collection, post-deployment data collection, commissioning

activity, and basic troubleshooting. There is a heavy emphasis on rapid learning and assessment of

skills so that the individual can be sent to remote locations and trusted to complete a project

independently.

ESSENTIAL RESPONSIBILITIES

  • Conduct benchmark walk data collections using SeeHawk Touch platform in accordance with CTS standards and project specifications

  • Perform proof-of-product walk data collections using LML data collection platform for post-deployment validation

  • Execute post-deployment data collection activities to verify system performance against design requirements

  • Participate in commissioning processes alongside the National System Performance Engineering (SPE) team

  • Perform basic troubleshooting of data collection platforms and field equipment in real-time during deployments

  • Maintain and care for assigned LML and scanner kits in coordination with the reporting manager and equipment vendor

  • Submit travel requests and timesheets accurately and on time in compliance with CTS administrative procedures

  • Recognize and report anomalies in walk data KPIs, DAS alarms, and related performance indicators

  • Support senior SPEs in commissioning activities including signal readings and RF measurements

  • Travel to remote project sites independently as competency is demonstrated, completing data collection assignments without on-site supervision

JOB REQUIREMENTS

Education & Experience

  • High school diploma or GED required; Associates degree in Electronics,

  • Telecommunications, IT, or a related technical field preferred

  • 02 years of experience in a technical or field-based role; prior internship or coursework in RF, wireless, or networking is a plus

  • Valid drivers license with a clean driving record and the ability to travel extensively (up to75% or more)

Technical Skills

  • Basic understanding of wireless communication concepts (cellular, Wi-Fi, RF signal

  • propagation) or demonstrated aptitude to learn quickly

  • Comfort with technology platforms, software tools, and data collection instruments;willingness to master SeeHawk Touch and LML platforms

  • Familiarity with or ability to learn RF metrics including signal strength (RSRP), signal quality

  • (RSRQ/SINR), and interference measurements

  • Basic math proficiency with the ability to develop working knowledge of RF mathematics as applied to walk data and commissioning

  • Ability to understand signal architecture concepts for LTE, NR (5G), and Public Safetysystems through structured training

Professional Competencies

  • Strong learning agility must demonstrate the ability to rapidly absorb new technicalconcepts and apply them in the field under time pressure

  • High degree of self-motivation and accountability; must be capable of working independently at remote sites after initial training period

  • Detail-oriented with strong organizational skills; data collection requires precision andconsistent adherence to established workflows

  • Effective communication skills for coordinating with SPE team members, project managers,and administrative staff

  • Problem-solving mindset with the ability to troubleshoot equipment and software issues in the field without immediate on-site support

  • Professional demeanor representing CTS at client sites; commitment to CTS values of respect, integrity, and excellence

Physical & Work Environment Requirements

  • Ability to walk, stand, and carry equipment (up to 30 lbs) for extended periods during walk data collections in various building environments

  • Willingness to work in active construction sites, mechanical rooms, rooftops, and otherindustrial environments as required by project needs

  • Flexibility to travel on short notice and work variable hours including occasional weekends

  • based on project schedules

  • Comfort working at heights and in confined spaces as dictated by in-building wireless infrastructure locations

  • Willingness to perform telecom installation and QOI testing job duties if required.

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