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Collection Technician Jobs (NOW HIRING)

AAFES

Collection Technician (Collections)

Dallas, TX · On-site

$20.60 - $34.46/hr

Performs a wide variety of credit and collection functions. Obtains required information from credit organizations, banks, and loan associations. Additional Qualifications/Requirements Must be ...

TEKsystems

Data Collection Technician

Philadelphia, PA · On-site

$32/hr

During data collection, the Driver will monitor in-vehicle systems to ensure proper operation and accuracy. This role requires regular coordination with operations teams regarding routes and ...

TEKsystems

Data Collection Technician

Philadelphia, PA · On-site

$32/hr

Philly - 3rd shift and weekends. • Safely operate company-provided vehicles on public roads • Drive assigned routes for data collection and mapping • Perform daily vehicle inspections before ...

Aerotek

Data Collection Technician

San Jose, CA · On-site

$18 - $30/hr

If you have Integration Technician experience and you're looking for a new position ASAP, then this is the position for you. A very popular Aerospace company in Long Beach, 90807 is looking for ...

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TEKsystems

Data Collection Technician

Philadelphia, PA · On-site

$32/hr

During data collection, the Driver will monitor in-vehicle systems to ensure proper operation and accuracy. This role requires regular coordination with operations teams regarding routes and ...

TEKsystems

Data Collection Technician

Philadelphia, PA · On-site

$32/hr

Philly - 3rd shift and weekends. • Safely operate company-provided vehicles on public roads • Drive assigned routes for data collection and mapping • Perform daily vehicle inspections before ...

Tower Health

Medication Collection Technician

Reading, PA · On-site

$17.25 - $21.25/hr

Job Summary Under the general direction of the hospital pharmacy, Medication Collection Pharmacy Technicians: * Independently perform tasks related to collecting, reconciling, and entering the home ...

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Collection Technician information

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$19.5K

$45.8K

$70K

How much do collection technician jobs pay per year?

As of Jun 30, 2026, the average yearly pay for collection technician in the United States is $45,787.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $49,500.00 per year, depending on experience, location, and employer.

What are some common challenges Collection Technicians face and how can they overcome them?

Collection Technicians often encounter challenges such as managing a high volume of samples, ensuring accurate labeling and documentation, and maintaining strict compliance with safety and regulatory protocols. To overcome these, it's important to develop strong organizational habits, pay close attention to detail, and stay current with training on proper collection and handling procedures. Building effective communication with both colleagues and clients also helps to minimize errors and improve workflow efficiency.

What is the difference between Collection Technician vs Collection Specialist?

AspectCollection TechnicianCollection Specialist
Required CredentialsHigh school diploma, on-the-job trainingHigh school diploma, some roles prefer certifications
Work EnvironmentFieldwork, visiting clients or locationsOffice-based, phone calls, and client communication
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, healthcare providers
Common Search & Comparison IntentUnderstanding job duties and requirementsDifferences in roles and responsibilities

Collection Technicians typically perform field visits to recover payments or assets, while Collection Specialists focus on phone and office-based communication to manage accounts. Both roles require strong communication skills, but their work environments and daily tasks differ significantly.

What does a Collection Technician do?

A Collection Technician is responsible for collecting, handling, and processing various types of samples, such as blood, urine, or other specimens, from patients or clients. They ensure that samples are properly labeled, stored, and transported according to strict protocols to maintain their integrity. Collection Technicians also interact with patients, verify identification, and maintain accurate records to support laboratory testing and diagnosis. Their role is crucial in healthcare settings, diagnostic labs, and sometimes in environmental or forensic fields.

What are the key skills and qualifications needed to thrive as a Collection Technician, and why are they important?

To thrive as a Collection Technician, you need a solid understanding of specimen collection procedures, knowledge of safety protocols, and typically a high school diploma or equivalent with relevant certifications such as phlebotomy. Familiarity with laboratory information systems (LIS), barcode scanners, and proper use of personal protective equipment (PPE) is often required. Attention to detail, strong interpersonal skills, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial for maintaining specimen integrity, ensuring patient safety, and supporting efficient laboratory operations.
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What states have the most Collection Technician jobs? States with the most job openings for Collection Technician jobs include:
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Collection Technician jobs near you
Collection Technician (Collections)

Collection Technician (Collections)

AAFES

Dallas, TX • On-site

$20.60 - $34.46/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


Performs a wide variety of credit and collection functions. Obtains required information from credit organizations, banks, and loan associations.
Additional Qualifications/Requirements
Must be available to work between the hours of 6:30 a.m. and 5:00 p.m. No PCS Entitlements.
Technical (Preferred/Required Skills/Systems):
  • ATN - Preferred
  • CCD - Preferred
  • EXCEL - Beginners/Intermediate Level - Preferred
  • Microsoft Outlook - Preferred
  • Microsoft Word - Preferred
  • RCMS - Preferred
  • TOPS - Preferred
  • VISION - Preferred

Job Qualifications
One year of call center or customer service experience is required. Experience in a collections department contacting customers via phone and written communications preferred.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties
Answers inbound calls and correspondence received worldwide related to federal debts sent to collections, recording collection efforts made.
Reviews and monitors credit sources, credit files, customer applications, and delinquent accounts. Certify/de-certify collection debts to the United States treasury offset program for garnishment of federal funds or benefit entitlements.
Maintains records on credit risks, delinquent accounts, and incomplete files. Sends follow-up letters.
Adjusts accounts. Sets up default payment plans. Processes payments and compiles segments of monthly closings and annual reports.
Performs other duties as assigned.

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