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Collection Manager Jobs in Austin, TX (NOW HIRING)

defi AUTO LLC

Back Line Collections Manager

Austin, TX · On-site

$52K - $65K/yr

Detailed understanding of state and federal debt collection regulations and statutory requirements ... Ability to manage time effectively and multi-task. * Ability to set and monitor individual goals as ...

e-MDs

Revenue Cycle Management Supervisor

Austin, TX · On-site

Essential Duties and Responsibilities • Maintain the strictest confidentiality in accordance with all HIPAA guidelines/regulations • Use collection management system & reports to monitor accounts ...

Auberge Collection

Chief Engineer

Austin, TX · On-site

... management and team and culture development. * Extensive knowledge of building trades and overall mechanics of building operations and maintenance. Additional Information About Auberge Collection ...

Auberge Collection

Chief Engineer

Austin, TX · On-site

... management and team and culture development. * Extensive knowledge of building trades and overall mechanics of building operations and maintenance. Additional Information About Auberge Collection ...

Auberge Collection

Director of Banquets

Austin, TX · On-site

Boasting 54 spacious rooms and suites, including a collection of five signature suites, the hotel ... Manage banquet budgets, cost control, pricing strategies, and financial reporting. Qualifications

Auberge Collection

Director of Banquets

Austin, TX · On-site

Boasting 54 spacious rooms and suites, including a collection of five signature suites, the hotel ... Manage banquet budgets, cost control, pricing strategies, and financial reporting. Qualifications

Auberge Collection

Front Desk Supervisor

Austin, TX · On-site

$17 - $22/hr

Supporting Management of Front Office Team and Ensuring Exceptional Customer Service. * Utilizes ... Maintain flexible work schedule Additional Information About Auberge Collection Auberge Collection ...

builders

Credit and Collections Specialist

Cedar Park, TX · On-site

$20.50 - $27.25/hr

Creates collection correspondence and prepares lien documents for management action as needed. High School Diploma or General Education Degree (GED) and two (2) years credit and/or collections ...

Auberge Collection

Front Desk Supervisor

Austin, TX

$17 - $22/hr

Supporting Management of Front Office Team and Ensuring Exceptional Customer Service. * Utilizes ... Maintain flexible work schedule Additional Information About Auberge Collection Auberge Collection ...

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Collection Manager information

See Austin, TX salary details

$30.7K

$58.2K

$108K

How much do collection manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for collection manager in Austin, TX is $58,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $64,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
More about Collection Manager jobs
What are the most commonly searched types of Collection jobs in Austin, TX? The most popular types of Collection jobs in Austin, TX are:
What are popular job titles related to Collection Manager jobs in Austin, TX? For Collection Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Austin, TX look for? The top searched job categories for Collection Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Collection Manager jobs? Cities near Austin, TX with the most Collection Manager job openings:
Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Austin, TX as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $58,206 per year, or $28 per hour.

Back Line Collections Manager

defi AUTO LLC

Austin, TX • On-site

$52K - $65K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


About defi SOLUTIONS:

It’s an exciting time to join defi!

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance.

Learn more at defisolutions.com and follow us on LinkedIn.


Position Purpose:

The Back Line Collections Manager will be responsible for a team that processes customer service transactions associated with the auto loan and lending business.



Position Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Own the Collections Dept from end-to-end processing
  • Enhance productivity and streamline processing to achieve at least 10% improvement year over year.
  • Take ownership of new and existing client scope of services and deliver a level of service quality that exceeds our clients’ expectations.
  • Hire and retain top talent (as measured by the defi SOLUTIONS hiring scorecard) to achieve less than 15% voluntary attrition rate. Develop and manage talent and have a production ready successor.
  • Demonstrate leadership and self-sufficiency by leading client or internal projects from inception to completion with little or no supervision.
  • Perform staff coaching a minimum of 30% of time as a priority of job function.
  • Lean Six Sigma Yellow Belt certified or is willing to achieve certification within 15 months of hire.
  • Ability to create and follow policy and procedures 100% of the time.
  • Respond to client inquiries within 24 hours.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Required Qualifications:

  • Bachelor’s Degree in Business Administration or related field
  • Job Related Experience: 5 - 8 years
  • Management Experience: 3 - 5 years


Preferred Qualifications:

  • Certified Regulatory Compliance Manager (CRCM) designation a plus.
  • ISO certified (2001:2018)


Additional Eligibility Requirements:

  • Ability to solve problems based upon researching and analyzing information before recommending/selecting the appropriate solution.
  • General responsibilities and objectives are assigned with considerable latitude for defining actions and setting priorities. Generally, results and outcomes are reviewed, rather than work in progress.
  • Ability to make innovations, which affect this job and suggests changes to the immediate supervisor that affect other related job.
  • Ability to compose and/or interpret internal and/or external business letter, memos, reports, may require understanding and explanation, of policies and procedures to others, both internal and external to defi SOLUTIONS.
  • Detailed understanding of state and federal debt collection regulations and statutory requirements as well as collection and skip tracing techniques.
  • Indirect automotive finance industry knowledge a plus.
  • Knowledge of repossession and bankruptcy proceedings.
  • Ability to manage time effectively and multi-task.
  • Ability to set and monitor individual goals as well as motivate employees.
  • Excellent communication, leadership, organizational and interpersonal skills.
  • Working knowledge of Microsoft Office products a plus.
  • Experience with budgeting and staff forecasting.
  • Inbound / Outbound Dialer strategy knowledge
  • Knowledge of repossession management, insurance filing and pre-paid product cancelation preferred


Travel Required:

  • Less than 10% travel


Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.