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Collections Manager Jobs in Austin, TX (NOW HIRING)

UTM LLC Austin, TX #507 - ASTN

Driver Helper

Austin, TX

$15.50 - $18.75/hr

Collections Manager/Store Manager Job overview: Looking for motivated, results-oriented driver helper that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...

Robert Half

Collections Specialist

Austin, TX · On-site

$21 - $23/hr

We are looking for a Collections Specialist to support a Financial Services team in Texas ... This long-term contract opportunity is ideal for someone who is confident managing a heavy volume ...

Ascension

Collections Representative

Austin, TX · On-site

$19.73/hr

Execute Targeted Claims Management & Follow-up: Work and resolve aged, denied, or unpaid claims, conducting thorough root-cause analysis to secure proper reimbursement from payors. * Resolve Missing ...

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Collections Manager information

See Austin, TX salary details

$30.7K

$58.2K

$108K

How much do collections manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for collections manager in Austin, TX is $58,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $64,900.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Austin, TX? The most popular types of Collections jobs in Austin, TX are:
What are popular job titles related to Collections Manager jobs in Austin, TX? For Collections Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Austin, TX look for? The top searched job categories for Collections Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Collections Manager jobs? Cities near Austin, TX with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Austin, TX as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $58,206 per year, or $28 per hour.

Renewal & Collections Specialist

NinjaOne

Austin, TX • Hybrid

$18.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

About the Role

As NinjaOne continues its remarkable growth journey, we are seeking a Renewal & Collections Specialist to joinour Global Customer Retention team, supporting the North America region. This role sits between Finance andCustomer Success, owning an assigned portfolio of accounts across the collections and renewals lifecycle. Youwill proactively manage past-due balances, protect subscription revenue at renewal, and partner with cross-functional teams to resolve billing issues and reduce churn risk.

Location:Hybrid remote in Tampa, FL or Austin, TX. In theoffice3 days per week.

What You'll Be Doing

Portfolio & Collections Management:

  • Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and paymentrecoveryto reduce aging balances.

  • Maintainaccurateaccount records and activity logs in Salesforce, ensuring clear visibility into portfoliostatus and progress.

  • Partner with Finance to resolve billing disputes and invoice discrepancies quickly and accurately.

Renewals & Retention:

  • Manage renewal outcomes for accounts in your portfolio,identifyingat-risk contractsearlyand buildingplans to protect revenue.

  • Lead customer conversations that address payment or contract concerns, balancingcollections urgencywitha strongcustomer experience.

  • Analyze account and usage trends to flag churn risk and escalate strategic accounts appropriately.

Cross-Functional Partnership:

  • Collaborate closely with Customer Success, Sales, and Finance toalign onaccount strategy and escalationpaths.

  • Act as a connective layer between Finance and CustomerSuccessso past-due and at-risk accounts arehandled consistently and transparently.

  • Support review of cancellation and non-payment requests, ensuring accounts are evaluated before finalresolution.

Operational Excellence:

  • Track and report portfolio performance against team KPIs, including recovery rate, time to contact, andrenewalsave rate.

  • Maintaindisciplined, SLA-driven cadences for outreach and escalation across your portfolio.

  • Identifyopportunities to improve the efficiency and consistency of the collections andrenewalsmotion.

  • Other duties as needed.

About You

  • 1-3 years of experience in collections, accounts receivable, renewals, or customer success, ideally in a B2BSaaS environment.

  • Comfortable owning a full account portfolio with minimal day-to-day oversight.

  • Strong consultative communication skills, with the ability to navigate difficult payment conversations whilepreservingthe customer relationship.

  • Analytical mindset, able toidentifyrisk and prioritize accordingly.

  • High levelof organization and the ability to manage competing priorities against SLA-driven targets.

  • Experience with Salesforce preferred.

  • You align with the demonstrated values that have made Ninja great: Curiosity, Integrity, Kindness, Humility,Innovation, and are committed to reinforcing and growing this mindset on your team

About Us

NinjaOne unifies IT to simplify work fornearly40,000customersin 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employeesa greattechnology experience at work. NinjaOne is obsessed with customer success and hasretaineda 98% customer satisfaction score for more than 5 years.

WhatYou'llLove

We are a collaborative, kind, and curious community.

We honor your flexibility needs with full-timework that ishybrid remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work withopportunityfor growth and advancement.

Additional Information

This position isNOTeligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

#LI-SC1

#Li-Hybrid

#BI-Hybrid

Employment Type: Full-Time

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