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Remote Collections Jobs in Austin, TX (NOW HIRING)

Above Lending

Collections Agent

Austin, TX · On-site +1

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Array

Forensics Collections Analyst

Austin, TX · On-site +1

$70K - $80K/yr

Summary As an eDiscovery Forensic Collections Analyst at Array, you will play a critical, hands-on ... Remote Work Options • Professional Development & Career Growth Opportunities • Exposure to ...

Array

Forensics Collections Analyst

Austin, TX · On-site +1

$70K - $80K/yr

Summary As an eDiscovery Forensic Collections Analyst at Array, you will play a critical, hands-on ... Off & Remote Work Options Professional Development & Career Growth Opportunities Exposure to ...

Nomadic Closer

Closer

Austin, TX · Remote

$150K - $200K/yr

Role: Remote High-Ticket Closer * Industry: Public Speaking / Coaching * Offer Price: $10,000 ... Stacked cash incentives based on collections * Trip bonuses and milestone rewards This is a high ...

Nomadic Closer

Closer

Austin, TX · Remote

$150K - $200K/yr

Role: Remote High-Ticket Closer * Industry: Public Speaking / Coaching * Offer Price: $10,000 ... Stacked cash incentives based on collections * Trip bonuses and milestone rewards This is a high ...

Health Admins

Senior Accounting Manager

Austin, TX · Remote

Location: Remote (Texas preferred) About Us Health Admins is a leading force in healthcare ... and collections processes, overseeing escrow accounts, handling exception management, and ...

Resolv.Global

BPO AI Solutions Architect

Austin, TX · Remote

$64.50 - $85/hr

Design AI-powered solutions for customer service, collections, recruiting, workforce management ... Fully remote opportunity with global exposure. Working Hours This role operates within EST working ...

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All JobsRemote Collections JobsRemote Collections Jobs in Austin, TX

Remote Collections information

See Austin, TX salary details

$12

$21

$30

How much do remote collections jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote collections in Austin, TX is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Austin, TX? The most popular types of Collections jobs in Austin, TX are:
What are popular job titles related to Remote Collections jobs in Austin, TX? For Remote Collections jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Austin, TX look for? The top searched job categories for Remote Collections jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Collections jobs? Cities near Austin, TX with the most Remote Collections job openings:
Remote Collections jobs near you

Collections Agent

Above Lending

Austin, TX • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates and personalized support, our mission is to simplify the lending process and help borrowers attain financial well-being. We are committed to making credit more affordable and accessible.
A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer behavior, and the ability to negotiate effectively. The successful candidate will be responsible for reviewing and analyzing accounts, engaging clients to resolve outstanding issues, and ensuring that accounts are managed in accordance with company policies and regulatory requirements.
We are looking for agents available to work the following shifts:
10am to 7pm
You will
  • Review and analyze delinquent accounts to determine the best course of action for resolution.
  • Contact clients via phone and email to discuss their accounts and provide solutions for repayment and long term goals.
  • Negotiate repayment plans with clients in a professional and empathetic manner.
  • Document all interactions and agreements with clients in the company's system accurately and promptly.
  • Conduct skip tracing activities to locate hard-to-reach or unresponsive customers using various investigative tools and techniques.
  • Monitor accounts to ensure compliance with agreed-upon payment plans.
  • Collaborate with internal departments, such as Customer Service and Special Handling, to resolve complex account issues.
  • Maintain up-to-date knowledge of company policies, procedures, and regulatory requirements related to account resolution.
  • Provide excellent customer service and support to clients throughout the resolution process.
  • Identify and escalate unresolved issues to the Operations Manager when necessary.
  • Participate in team meetings and training sessions to stay informed about industry trends and updates.

You have
  • High school diploma or equivalent; Associate's or Bachelor's degree in related field is preferred.
  • Minimum of 2 years experience in consumer collections
  • Strong understanding of financial products, services, and regulations.
  • Excellent verbal and written communication skills.
  • Ability to negotiate and resolve conflicts effectively.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite and experience with CRM software.
  • High level of integrity and commitment to maintaining client confidentiality.
  • Ability to work independently and as part of a team in a fast-paced environment.

We offer
  • Considerable employer contributions for health, dental, and vision programs
  • Generous PTO, paid holidays, and paid parental leave
  • 401(k) matching program

$18 - $18 an hour
In addition to base compensation, this position qualifies for commission. Collections Agents earn a monthly commission based on the percentage of debt collected, subject to the terms outlined in the company's commission plan.
The compensation range is based on the level outlined in the job posting, and compensation decisions are dependent on each applicant's experience, skills and abilities
Join our dynamic team and contribute to Above Lending's success as we continue to provide innovative lending solutions to our customers.
Under the California Consumer Privacy Act ("CCPA"), Above Lending is informing California residents who are our job applicants, contractors or prospective employees (together "job applicants") about the categories of personal information we collect about you and the purposes for which we will use this information. This notice and our Privacy Policy contain important information relating to the CCPA and apply only to personal information that is subject to the CCPA. Please see our website for the full CCPA statement.
*Above Lending is an equal opportunity Employer*
Above Lending does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Above Lending employees or the Above Lending Finance and HR teams. No placement fee will be paid to any third party unless such a request has been made by the Above Lending HR team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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