ZipRecruiter

Log In

2

Remote Collections Jobs in Round Rock, TX (NOW HIRING)

NinjaOne

Renewal & Collections Specialist

Austin, TX · On-site +1

$18.25 - $24.75/hr

Hybrid remote in Tampa, FL or Austin, TX. In the office 3 days per week. What You'll Be Doing Portfolio & Collections Management: * Own and manage an assigned portfolio of past-due accounts ...

Nomadic Closer

Closer

Austin, TX · Remote

$150K - $200K/yr

Role: Remote High-Ticket Closer * Industry: Public Speaking / Coaching * Offer Price: $10,000 ... Stacked cash incentives based on collections * Trip bonuses and milestone rewards This is a high ...

Nomadic Closer

Closer

Austin, TX · Remote

$150K - $200K/yr

Role: Remote High-Ticket Closer * Industry: Public Speaking / Coaching * Offer Price: $10,000 ... Stacked cash incentives based on collections * Trip bonuses and milestone rewards This is a high ...

Resolv.Global

BPO AI Solutions Architect

Austin, TX · Remote

$64.50 - $85/hr

Design AI-powered solutions for customer service, collections, recruiting, workforce management ... Fully remote opportunity with global exposure. Working Hours This role operates within EST working ...

Anchor Fintech

Account Executive - SMB

Austin, TX · On-site +1

Our platform automates billing and collections so businesses can focus on growth. We're hiring AI ... This position is hybrid-based in Austin, TX, with a mix of office and remote work (4 days from the ...

next page

Showing results 1-20

All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Round Rock, TX

Remote Collections information

See Round Rock, TX salary details

$12

$20

$28

How much do remote collections jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for remote collections in Round Rock, TX is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Round Rock, TX? The most popular types of Collections jobs in Round Rock, TX are:
What are popular job titles related to Remote Collections jobs in Round Rock, TX? For Remote Collections jobs in Round Rock, TX, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Round Rock, TX look for? The top searched job categories for Remote Collections jobs in Round Rock, TX are:
What cities near Round Rock, TX are hiring for Remote Collections jobs? Cities near Round Rock, TX with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Round Rock, TX as of July 2026, with employment types broken down into 50% Full Time, 33% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,634 per year, or $20 per hour.

Renewal & Collections Specialist

NinjaOne

Austin, TX • On-site, Remote

$18.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Description
About the Role
As NinjaOne continues its remarkable growth journey, we are seeking a Renewal & Collections Specialist to join our Global Customer Retention team, supporting the North America region. This role sits between Finance and Customer Success, owning an assigned portfolio of accounts across the collections and renewals lifecycle. You will proactively manage past-due balances, protect subscription revenue at renewal, and partner with cross-functional teams to resolve billing issues and reduce churn risk.
Location: Hybrid remote in Tampa, FL or Austin, TX. In the office 3 days per week.
What You'll Be Doing
Portfolio & Collections Management:
  • Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and payment recovery to reduce aging balances.

  • Maintain accurate account records and activity logs in Salesforce, ensuring clear visibility into portfolio status and progress.

  • Partner with Finance to resolve billing disputes and invoice discrepancies quickly and accurately.

Renewals & Retention:
  • Manage renewal outcomes for accounts in your portfolio, identifying at-risk contracts early and building plans to protect revenue.

  • Lead customer conversations that address payment or contract concerns, balancing collections urgency with a strong customer experience.

  • Analyze account and usage trends to flag churn risk and escalate strategic accounts appropriately.

Cross-Functional Partnership:
  • Collaborate closely with Customer Success, Sales, and Finance to align on account strategy and escalation paths.

  • Act as a connective layer between Finance and Customer Success so past-due and at-risk accounts are handled consistently and transparently.

  • Support review of cancellation and non-payment requests, ensuring accounts are evaluated before final resolution.

Operational Excellence:
  • Track and report portfolio performance against team KPIs, including recovery rate, time to contact, and renewal save rate.

  • Maintain disciplined, SLA-driven cadences for outreach and escalation across your portfolio.

  • Identify opportunities to improve the efficiency and consistency of the collections and renewals motion.

  • Other duties as needed.

About You
  • 1-3 years of experience in collections, accounts receivable, renewals, or customer success, ideally in a B2B SaaS environment.

  • Comfortable owning a full account portfolio with minimal day-to-day oversight.

  • Strong consultative communication skills, with the ability to navigate difficult payment conversations while preserving the customer relationship.

  • Analytical mindset, able to identify risk and prioritize accordingly.

  • High level of organization and the ability to manage competing priorities against SLA-driven targets.

  • Experience with Salesforce preferred.

  • You align with the demonstrated values that have made Ninja great: Curiosity, Integrity, Kindness, Humility, Innovation, and are committed to reinforcing and growing this mindset on your team

About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#LI-SC1
#Li-Hybrid
#BI-Hybrid

Apply