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Remote Collections Jobs in Austin, TX (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Austin, TX · On-site +1

$15.75 - $21.50/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Austin, TX · Remote

$15.75 - $21.50/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work ...

Better Talent

Customer Service Representative

Austin, TX · Remote

$15.75 - $21.50/hr

This is a remote role requiring work during U.S. Central Standard Time (CST) hours. POSITION SUMMARY We're looking for a reliable and independent Customer Service Representative to be the voice of ...

MiCo2 Group LLC

Customer Service 1.0

Round Rock, TX · Remote

$12 - $15/hr

USB headset & wired internet (not needed to apply, butrequired to start) Benefits The BEST parts: * 100% Remote - work from your home office * Flexible scheduling options - including part-time and ...

Kim Luxe Travel

Travel Customer Service

Austin, TX · Remote

$15.75 - $21.50/hr

Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...

Archer Travel Service, Inc

Customer Representative

Austin, TX · Remote

$15.75 - $21.50/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Next Stop Travels

Travel Customer Representative

Austin, TX · On-site +1

$15.75 - $21.50/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

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All JobsRemote Collections JobsRemote Collections Jobs in Austin, TX

Remote Collections information

See Austin, TX salary details

$12

$21

$30

How much do remote collections jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote collections in Austin, TX is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Austin, TX? The most popular types of Collections jobs in Austin, TX are:
What are popular job titles related to Remote Collections jobs in Austin, TX? For Remote Collections jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Austin, TX look for? The top searched job categories for Remote Collections jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Collections jobs? Cities near Austin, TX with the most Remote Collections job openings:
Remote Collections jobs near you
AGWS Customer Service Representative - Remote

AGWS Customer Service Representative - Remote

The Reynolds and Reynolds Company

Austin, TX • On-site, Remote

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Reynolds and Reynolds rating

8.2

Company rating: 8.2 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

77th of 189 rated software companies

Job description

Position Description
American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is looking for a Customer Service Representative - Automotive to join our growing team. As a Customer Service Representative you will be responsible for taking inbound calls from AGWS Customers to assist with questions related to maintenance claims. You will assist customers by walking them through and helping them understand their contract in relation to their maintenance claim requests. Responsibilities will include, but are not limited to:
- Reviewing automotive contracts and evaluating maintenance claims
- Obtaining any needed documentation from the customer to assist with processing maintenance claims
- Assisting customers with general questions related to their contracts, and going over provisions on contracts
- Using the AGWS system to log notes and input documentation
#LI-Remote
Requirements
Bilingual in English/Spanish preferred; Technical certification or degree preferred; Strong customer service and phone skills; Previous automotive experience in service or automotive related customer service is a plus; Must be able to type a minimum of 30 WPM; Strong multitasking skills; ASE certifications a plus
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Professional development and training
- Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

What Reynolds and Reynolds employees say

Pay

Benefits

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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866

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