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Collection Manager Jobs in Houston, TX (NOW HIRING)

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Collections Manager

Rosenberg, TX · On-site

$14/hr

You will train and develop your teammates in your department; you will oversee managing inventory and you will be expected to provide great customer service. * We're seeking driven, retail sales ...

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Collection Manager information

See Houston, TX salary details

$29.6K

$56.1K

$104.1K

How much do collection manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for collection manager in Houston, TX is $56,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $62,600.00 per year, depending on experience, location, and employer.

What do collection managers do?

Collection managers oversee the process of collecting payments, assets, or data for organizations, ensuring accuracy and compliance. They often use specialized software, analyze financial or collection data, and coordinate with teams to meet collection goals and deadlines.

What jobs in the US pay 300,000 a year?

For a Collection Manager, annual salaries of $300,000 or more are uncommon and typically occur at senior levels in large organizations or financial institutions, often requiring extensive experience, advanced certifications, and leadership responsibilities. High-paying roles in finance, executive management, or specialized consulting may also reach or exceed this level. Salary ranges vary based on industry, location, and individual qualifications.

What are some common challenges faced by Collection Managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What is the work of collection manager?

A collection manager oversees the acquisition, organization, preservation, and display of collections such as art, artifacts, or library materials. They develop policies, manage staff, and ensure proper documentation using cataloging tools, often working in museums, galleries, or libraries. Strong organizational skills and knowledge of collection management standards are essential for this role.

What Does a Collection Manager Do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are collection managers?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or specialized roles such as collections director or senior collections manager, often earning six-figure salaries. These positions usually require extensive experience, strong negotiation skills, and knowledge of industry regulations, with some roles offering bonuses or incentives based on performance.

What are the key skills and qualifications needed to thrive as a Collection Manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
More about Collection Manager jobs
What are the most commonly searched types of Collection jobs in Houston, TX? The most popular types of Collection jobs in Houston, TX are:
What are popular job titles related to Collection Manager jobs in Houston, TX? For Collection Manager jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Houston, TX look for? The top searched job categories for Collection Manager jobs in Houston, TX are:
What cities near Houston, TX are hiring for Collection Manager jobs? Cities near Houston, TX with the most Collection Manager job openings:
Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Houston, TX as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,078 per year, or $27 per hour.
Manager, Collections

Manager, Collections

Texas State Technical College

Rosenberg, TX • On-site

$74K/yr

Full-time

Posted 27 days ago

Texas State Technical College rating

8.7

Company rating: 8.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

56th of 611 rated colleges and universities

Job description

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.
Job Description
The Manager, Collections is responsible for leading delinquent receivable recovery operations for student and institutional accounts across the College. This role oversees collection strategy, monitors portfolio performance, and ensures consistent execution of collection processes, including payment plan management, escalation, and third-party agency coordination. Operating at a statewide level, the position is accountable for recovery outcomes, compliance with regulatory requirements, and the financial integrity of receivables.
Compensation: $74,203.78/year (Starting salary determined by experience and qualifications).
Essential Functions
The employee will demonstrate TSTC's Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and community members.
Collections Operations and Recovery Management
Oversees delinquent receivable recovery efforts for student and institutional accounts across the College. Ensures timely identification, progression, and resolution of past-due accounts. Monitors collection activities, including payment plans, account escalation, and third-party agency engagement, to support effective recovery outcomes.
Team Leadership and Execution
Supervises collections staff and ensures consistent application of collection procedures and expectations. Provides training, coaching, and performance management to support team effectiveness and accountability.
Portfolio Monitoring and Performance Management
Monitors aging reports, recovery rates, and portfolio performance to evaluate effectiveness of collection efforts. Adjusts approaches within established guidelines to improve recovery outcomes and maintain operational consistency.
Collaboration and Coordination
Partners with Student Accounts, External Services, and Customer Payment Center teams to ensure accurate receivable aging and prioritization of collection efforts. Serves as the primary liaison with external collection agencies and coordinates activities to ensure alignment with institutional expectations.
Compliance and Risk Management
Ensures collection practices align with institutional policies, state requirements, and applicable regulations, including FERPA and FDCPA where applicable. Maintains documentation supporting collection activity, agency performance, and write-off recommendations. Supports audit activities and ensures timely resolution of findings.
Financial Analysis and Reporting
Conducts bad debt analysis and provides recommendations for write-offs and allowance adjustments. Tracks and reports key performance metrics, including recovery rates, aging trends, and agency effectiveness. Prepares reports for leadership on portfolio performance and collection outcomes.
Continuous Improvement
Identifies opportunities to improve collection workflows, escalation processes, and agency performance. Supports implementation of process improvements that enhance efficiency, compliance, and recovery outcomes.
Education & Experience
Required
Associate degree in Business Management or related field, or equivalent combination of education and relevant professional experience as defined by TSTC equivalency standards.
Minimum of five (5) years of experience in collections, accounts receivable, or financial operations, including at least two (2) years of supervisory experience.
Preferred
Bachelor's degree in Accounting, Finance, Business Administration, or related field.
Experience with student account collections, FERPA, and FDCPA regulations.
Experience with institutional or corporate receivables and third-party collections.
Skills & Abilities
Collections and Receivables Management:Demonstrates strong knowledge of collections strategies, delinquency recovery processes, and accounts receivable management across multiple account types
Data Analysis and Reporting: Analyzes receivable data, monitors aging trends, and uses performance metrics to drive recovery outcomes and inform decisions
Leadership and Supervision: Leads collections staff, establishes expectations, and drives accountability for performance, compliance, and results
Organization and Workflow Management: Manages multiple collection workflows, priorities, and escalation processes in a structured and consistent manner
Customer Communication and Resolution: Communicates effectively with internal and external stakeholders while balancing recovery objectives with customer experience
Compliance and Risk Management:Ensures adherence to regulatory requirements, institutional policies, and audit expectations across all collection activities
Core Competencies
Communication
Communicates effectively with internal stakeholders, leadership, and external partners to support collection outcomes and alignment.
Leadership and Accountability
Leads teams with clear expectations and accountability for recovery performance, compliance, and operational execution.
Financial Acumen
Understands the financial impact of receivables, bad debt, and recovery performance, using this knowledge to guide decisions.
Performance Management
Monitors portfolio performance, evaluates recovery trends, and drives actions to improve outcomes.
Compliance and Risk Management
Ensures adherence to regulatory requirements and institutional policies, maintaining defensible and consistent practices.
Strategic Problem Solving
Evaluates complex collection challenges and determines appropriate strategies to improve recovery and mitigate risk.
Extra Duties Statement
This job description outlines the general responsibilities and expectations of the role. It is not intended to include every task or responsibility. Additional duties may be assigned by leadership as needed.
Equal Opportunity Employer
Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Employment Eligibility Verification
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.
Background Checks
A criminal history background check will be required for the finalist(s) under consideration for this position.

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