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Collection Manager Jobs in Oklahoma (NOW HIRING)

RNR Tire Express

FIELD COLLECTION SPECIALIST (Customer Service / Collections) RNR Tire Express - Midwest is proud to ... Manage past due accounts including working with clients to get their accounts in good standing with ...

Waste Management

Operations Manager

Oklahoma City, OK · On-site

The company, through its subsidiaries, provides collection, recycling and disposal services to ... WM is more than just managing waste. We're industry leaders helping people and organizations ...

Waste Management

Operations Manager

Oklahoma City, OK · On-site

The company, through its subsidiaries, provides collection, recycling and disposal services to ... WM is more than just managing waste. We're industry leaders helping people and organizations ...

The OSU/A&M System

Project Manager GS9070

Tulsa, OK · On-site

Ability to navigate various data collection platforms and project management programs including REDCap, Clincard, and others as needed for the position. Preferred Qualifications: * Prior experience ...

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Collection Manager information

See Oklahoma salary details

$28.6K

$54.2K

$100.6K

How much do collection manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for collection manager in Oklahoma is $54,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
More about Collection Manager jobs

What are the most commonly searched types of Collection jobs in Oklahoma?

The most popular types of Collection jobs in Oklahoma are:

What are popular job titles related to Collection Manager jobs in Oklahoma?

For Collection Manager jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Collection Manager jobs in Oklahoma look for?

The top searched job categories for Collection Manager jobs in Oklahoma are:

What cities in Oklahoma are hiring for Collection Manager jobs?

Cities in Oklahoma with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Oklahoma as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,220 per year, or $26.1 per hour.

Lead Customer Service Assistant

Tulsa, OK • On-site

Tulsa City-County Library
1 - 5K employees
Learn more about Tulsa City-County Libraryexternal

$16.25/hr

Full-time, Part-time

Posted 3 days ago

New

Job description

Tulsa City County Library is looking for a Lead Customer Service Assistant to be the go-to expert for our Express services. This individual will lead the way in monitoring and servicing the book kiosk at designated location(s) and act as a person-in-charge for Central or other locations as assigned.
We're looking for someone who can be:
INTENTIONAL:
  • Has good time management and communication skills
  • Identifies needs related to circulation and collection management
TRANSPARENT:
  • Can identify and trouble shoot basic diagnostics, escalating issues to IT as needed
  • Tests the kiosks periodically to ensure funcionality
  • Serves as Person In Charge, assisting customers and directing staff
AUTHENTIC:
  • Communicates well across departments, vendors, IT, and other stakeholders
  • Advocates for the success of the Express services
  • Answers customer questions surrounding reference and reader's advisory
The Express Library Lead Customer Service Assistant (LCSA) will report to the Adult Services Manager, and will monitor, service, and troubleshoot book kiosks at the designated location(s). This position will proactively monitor circulation in the kiosk, check in/out materials at Central, load and deliver materials using a company vehicle, and fill and program the kiosk. Works cross functionally with collection management, IT, public service, and external stakeholders. When the kiosk is not in need of servicing, the LCSA will provide coverage and/or Person In Charge (PIC) duties for Central or other locations as assigned or required. This is a safety sensitive position.
Additional Responsibilities as the Express Lead include:
  • Checks kiosk management console software for issues, and visits machine to investigate;
  • Performs basic troubleshooting diagnostics by reviewing machine codes to resolve or escalate to IT:
  • Reviews kiosk inventory regularly, and when level falls below 70% capacity, visits kiosk to restock;
  • Selects variety of materials to restock with, and ensures books are placed for best visibility and selection;
  • Tests kiosk functionality periodically by checking out and returning books in real time;
  • Uses Sierra to check in materials sent from collection management, and removes items that are damaged or not circulating;
  • Runs weeding and other collection reports from LibraryIQ to determine collection maintenance;
  • Identifies needs related to keeping collection in good condition and escalates feedback timely (i.e. weather related challenges);
Additional responsibilities in Public Service include:
  • Provides general information in person and by phone assisting customers in locating and discovering materials, connecting with available library services, or providing information about the library, referring reference questions to the appropriate resource;
  • Answers customer questions surrounding reference and reader’s advisory;
  • Participates in merchandising materials so they are appealing to customers;
  • Assists customers with self-check-out machines by instructing how to charge, renew, and discharge library materials to/from customers;
  • Registers customers by issuing and updating library cards;
  • Sorts and routes returned materials to proper location and ensures that the library is neat and organized so customers can easily find what they need;
  • Receives and records fines and lost materials information;
  • Serves as PIC, and directs tasks of Customer Service Assistants, Shelvers and volunteers;
  • Supports TCCL’s Equity, Diversity and Inclusion efforts, and the Library’s Be All In culture;
  • Performs other duties as assigned.
Location: based at Central Library, 400 Civic Center
Salary: $16.25/hr.
Status: Part Time- 20 hrs/week
Schedule:
Monday - Friday: 9am - 1pm, with some flexibility to ensure that staffing at Central is covered and kiosks are filled in a timely manner

Qualifications

  • Excellent communication and interpersonal skills with the ability to provide feedback to stakeholders at all levels;
  • Demonstrated ability to work with minimal supervision;
  • Displays good judgement and strong critical thinking skills;
  • Solid attention to detail and good problem-solving skills;
  • Ability to analyze data from various sources to track metrics used to make informed decisions;
  • Knowledge of general library procedures, policies, and operations;
  • Knowledge of circulation policies, processes and procedures;
  • Ability to operate different types of equipment at the branch and initiative to learn, operate and troubleshoot Express Library kiosks;
  • Must be flexible and adaptable in the type and location of work to be accomplished, in order to provide superior customer experiences, including evenings and weekends.
Education amp; Experience
  • High school diploma or G.E.D. required;
  • Some college level coursework preferred;
  • One or more years of customer service experience required;
  • Basic knowledge of Sierra functions preferred;
  • Experience trouble shooting TCCL self-check machines preferred;
  • Must have a valid driver’s license, and an acceptable driving record for use of company vehicle.
  • If not already certified, must complete the TCCLU Lead CSA Certification Program (an in-house certification program) within 12 months of starting the position.

Physical Activity amp; Environmental Condition

  • Work regularly requires kneeling, stooping, bending, pushing and pulling.
  • Must be able to load/unload up to 30 pounds of books from a tote to a cart, and vice versa. Must be able to provide an initial push force of 70 pounds to a wheeled cart, and once rolling, push 35 pounds over potentially bumpy terrain.
  • Express Library service work is conducted outdoors in various weather environments (e.g. heat, cold, rain, etc).
  • Public Service work is typically conducted indoors with acceptable lighting, temperature and air conditions.
  • Routine in-town travel is required frequently, at minimum twice a week or as needed to ensure kiosks are working as designed.

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