Collection Manager Jobs in Massachusetts (NOW HIRING)

Data Collection Specialist

Company Overview

Communication Technology Services (CTS) is one of the largest integrators and managed service providers in the U.S., specializing in the design, installation, and support of Distributed Antenna Systems (DAS), Small Cell, and 4G/5G Private Wireless Networks.

We are driven by the desire to solve complex customer problems, the excitement of deploying new technologies, and our dedication to delivering advanced wireless solutions as simple, scalable offerings for our customers.

We are seeking a Data Collections Specialist to support our National Team. This role is ideal for candidates who are flexible, hands-on, and eager to travel, as it requires up to 75% National Travel. Candidates may be based anywhere in the U.S., with all travel fully supported by CTS.

Position Summary

The is an entry-level or junior position within the CTS Engineering team,

designed for individuals who are in the process of being trained to take on the full responsibilities of

the role. This position will typically be paired with a System Performance Engineer to accelerate skill

development through hands-on mentorship and field experience.

On-site activities include benchmark data collection, post-deployment data collection, commissioning

activity, and basic troubleshooting. There is a heavy emphasis on rapid learning and assessment of

skills so that the individual can be sent to remote locations and trusted to complete a project

independently.

ESSENTIAL RESPONSIBILITIES

• Conduct benchmark walk data collections using SeeHawk Touch platform in accordance with CTS standards and project specifications

• Perform proof-of-product walk data collections using LML data collection platform for post-deployment validation

• Execute post-deployment data collection activities to verify system performance against design requirements

• Participate in commissioning processes alongside the National System Performance Engineering (SPE) team

• Perform basic troubleshooting of data collection platforms and field equipment in real-time during deployments

• Maintain and care for assigned LML and scanner kits in coordination with the reporting manager and equipment vendor

• Submit travel requests and timesheets accurately and on time in compliance with CTS administrative procedures

• Recognize and report anomalies in walk data KPIs, DAS alarms, and related performance indicators

• Support senior SPEs in commissioning activities including signal readings and RF measurements

• Travel to remote project sites independently as competency is demonstrated, completing data collection assignments without on-site supervision

JOB REQUIREMENTS

Education & Experience

• High school diploma or GED required; Associates degree in Electronics,

• Telecommunications, IT, or a related technical field preferred

• 02 years of experience in a technical or field-based role; prior internship or coursework in RF, wireless, or networking is a plus

• Valid drivers license with a clean driving record and the ability to travel extensively (up to75% or more)

Technical Skills

• Basic understanding of wireless communication concepts (cellular, Wi-Fi, RF signal

• propagation) or demonstrated aptitude to learn quickly

• Comfort with technology platforms, software tools, and data collection instruments;willingness to master SeeHawk Touch and LML platforms

• Familiarity with or ability to learn RF metrics including signal strength (RSRP), signal quality

• (RSRQ/SINR), and interference measurements

• Basic math proficiency with the ability to develop working knowledge of RF mathematics as applied to walk data and commissioning

• Ability to understand signal architecture concepts for LTE, NR (5G), and Public Safetysystems through structured training

Professional Competencies

• Strong learning agility must demonstrate the ability to rapidly absorb new technicalconcepts and apply them in the field under time pressure

• High degree of self-motivation and accountability; must be capable of working independently at remote sites after initial training period

• Detail-oriented with strong organizational skills; data collection requires precision andconsistent adherence to established workflows

• Effective communication skills for coordinating with SPE team members, project managers,and administrative staff

• Problem-solving mindset with the ability to troubleshoot equipment and software issues in the field without immediate on-site support

• Professional demeanor representing CTS at client sites; commitment to CTS values of respect, integrity, and excellence

Physical & Work Environment Requirements

• Ability to walk, stand, and carry equipment (up to 30 lbs) for extended periods during walk data collections in various building environments

• Willingness to work in active construction sites, mechanical rooms, rooftops, and otherindustrial environments as required by project needs

• Flexibility to travel on short notice and work variable hours including occasional weekends

• based on project schedules

• Comfort working at heights and in confined spaces as dictated by in-building wireless infrastructure locations

• Willingness to perform telecom installation and QOI testing job duties if required.

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