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Collection Assistant Jobs in Florida (NOW HIRING)

GRM Document Management

Collection Specialist

Hialeah, FL · On-site

$16.75 - $22.75/hr

The Collection Representative will work with Billing, Administration, Sales, and Management to ... This position will also assist with Accounts Payable to apply purchase orders and process incoming ...

GRM Document Management

Collection Specialist

Miami Gardens, FL · On-site

$16.75 - $22.75/hr

The Collection Representative will work with Billing, Administration, Sales, and Management to ... This position will also assist with Accounts Payable to apply purchase orders and process incoming ...

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Collection Assistant information

See Florida salary details

$7

$14

$22

How much do collection assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collection assistant in Florida is $14.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.26 per hour, depending on experience, location, and employer.

What is the difference between Collection Assistant vs Accounts Receivable Clerk?

AspectCollection AssistantAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles may prefer relevant courseworkHigh school diploma; some roles may require basic accounting knowledge
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; handling invoicing and payment processing
Employer & Industry UsageFinancial institutions, healthcare, retailBusinesses across various industries managing billing
Common Search & ComparisonFocuses on debt collection and follow-upFocuses on managing accounts and payment records

The main difference is that a Collection Assistant primarily focuses on following up with clients to recover overdue payments, while an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both roles are essential in financial operations but serve different functions within the billing and collections process.

How to get a job as a collection assistant?

To get a job as a collection assistant, candidates should have strong communication and organizational skills, experience with accounting or debt collection processes, and familiarity with collection software. A high school diploma or equivalent is typically required, and some positions may prefer or require relevant certifications. Applying through company websites, job boards, and networking can improve chances of securing an interview.

What is the role of a collection assistant?

A collection assistant supports the collection process by contacting clients or customers to recover overdue payments, maintaining records of transactions, and ensuring compliance with collection policies. They often use collection software and require strong communication skills to handle sensitive situations professionally.
What are the most commonly searched types of Collection jobs in Florida? The most popular types of Collection jobs in Florida are:
What cities in Florida are hiring for Collection Assistant jobs? Cities in Florida with the most Collection Assistant job openings:
Infographic showing various Collection Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $31,141 per year, or $15 per hour.

Collection Specialist

GRM Document Management

Miami Gardens, FL

$17 - $22.75/hr

Full-time

Re-posted 17 days ago

Job description

GRM Information Management is a leading provider of information management systems with over 35 years of experience. GRM's robust, cloud-based content services platform serves as the centerpiece of the digital solutions that GRM provides its clients. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources, GRM delivers its clients services such as digital conversion, advanced data capture solutions, document management systems, workflow automation, legacy data archiving, compliance and governance, business process management, and advanced analytics capabilities, as well as a full suite of document storage, scanning, and physical document management services.

SUMMARY: This position holds the responsibility to maintain the company's collection efforts for our customers. The Collection Representative will work with Billing, Administration, Sales, and Management to ensure proper and timely payment of company invoices. This position will also assist with Accounts Payable to apply purchase orders and process incoming invoices from vendors.

Job Responsibilities

  • Make daily collections call to assigned account base.
  • Document and update daily activity in salesforce.com
  • Work with Account Managers to collect on outstanding invoices
  • Monitor customer payments
  • Maintain and update customer contact information
  • Investigate and resolve customer queries
  • Generate monthly credit/debit logs
  • Create Purchase Orders in Accounting System
  • Monitor and process invoices from vendors weekly

         Answer and transfer telephone calls or take messages

         Sort and deliver incoming mail and send outgoing mail

         Schedule appointments and receive customers or visitors

         Provide general information to staff, clients, or the public

Requirements

Education and Experience

  • Minimum 4 years of B2B collection experience preferred
  • Strong verbal and written communication skill
  • Proficient in Microsoft Office

GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.

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