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Collection Agent Jobs in Quebec (NOW HIRING)

Maarut

CA$1 - CA$11/hr

... affiliated agent sectors. The Business Analyst will collaborate with Product Owners to analyze ... Knowledge of the property and casualty insurance collection process; * Minimum of 2 years ...

Maarut

... affiliated agent sectors. The Business Analyst will collaborate with Product Owners to analyze ... Knowledge of the property and casualty insurance collection process; \n * Minimum of 2 years ...

Desjardins Group

Operations Support Agent

Montreal, QC · On-site

  • Medical

  • Retirement

  • PTO

... to collection items and discharges). As needed, perform required follow-up activities with members and customers. * Input, validate, and save various data in the system. * Carry out liaison ...

Desjardins Group

Operations Support Agent

Montreal, QC · On-site

  • Medical

  • Retirement

  • PTO

... to collection items and discharges). As needed, perform required follow-up activities with members and customers. * Input, validate, and save various data in the system. * Carry out liaison ...

Marianopolis College

Library Assistant

Westmount, QC · On-site

CA$25.65 - CA$28.68/hr

Administrative Support Agent, Class I Category: Support Staff Status: Seasonal, part-time Hourly ... Assists with the processing and ongoing care of the Library's print collection * Ensures tasks ...

Norbert Health

Applied AI Engineer

Montreal, QC · On-site

  • Medical

  • Vision

The position We're looking for an Applied AI Engineer to take our growing collection of foundation ... Build RAG and agent-style orchestration for clinical reporting and conversational interfaces * Ship ...

Norbert Health

Applied AI Engineer

Montreal, QC · On-site

  • Medical

  • Vision

The position We're looking for an Applied AI Engineer to take our growing collection of foundation ... Build RAG and agent-style orchestration for clinical reporting and conversational interfaces * Ship ...

Aerotek

Associ au support client

Montreal, QC · On-site

... principal agent de liaison avec le siège social pour toutes les questions liées à la ... Managing timecard audit and collection (including contacting contractors and/or clients for missing ...

Aerotek

Associ au support client

Montreal, QC · On-site

... principal agent de liaison avec le siège social pour toutes les questions liées à la ... Managing timecard audit and collection (including contacting contractors and/or clients for missing ...

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Showing results 21-40

All JobsCollection Agent JobsCollection Agent Jobs in Quebec

Collection Agent information

What is a collection agent?

Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.

What is the difference between Collection Agent vs Debt Collector?

AspectCollection AgentDebt Collector
CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice settings, sometimes fieldworkPrimarily office-based, some fieldwork
Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial institutions
Search/Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.

What challenges do collection agents face and how are they addressed?

Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.

What skills and qualifications are needed to be a collection agent?

To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.
What are popular job titles related to Collection Agent jobs in QC? For Collection Agent jobs in QC, the most frequently searched job titles are:
Collection Agent jobs near you
Infographic showing various Collection Agent job openings in Quebec as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Agent, Office work and operations

Desjardins Group

Montreal, QC • Hybrid

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Temporary position for 6 months.


As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You perform clerical and administrative tasks to support your unit's day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential. You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed. More specifically, you will be required to:

  • Perform administrative tasks, including document collection, entry, compilation, coding and transcription. Distribute, process and file documents
  • Provide information about your unit's day-to-day operations
  • Help prepare presentations and related documents.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid


What you bring to the table

  • High school diplomas in a related field
  • A minimum of two years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

FCDQ-MTL-TUAC SCD (00012) (2013-02-19 - )

Job Family

Administration (FG)

Unposting Date

2026-08-5

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