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Collection Agent Jobs in Alabama (NOW HIRING)

Prescient Edge

SME CI Specialist

Mooresville, AL · On-site

Identify, monitor, and assess foreign intelligence efforts attempting collection of sensitive ... Army CI Special Agent Course (CISAC), MAGTF CI/HUMINT Basic Course, NCIS Special Agent Basic ...

Kemper

Sales Manager, Life Insurance

Troy, AL

Continuously prospecting for agent candidates. * Regularly works with the assigned agents, supervising and monitoring the agent's job functions including sales and collection activity. * Conducts ...

Kemper

Sales Manager, Life Insurance

Decatur, AL

Continuously prospecting for agent candidates. * Regularly works with the assigned agents, supervising and monitoring the agent's job functions including sales and collection activity. * Conducts ...

Ghr

Agency Management Operations

Bromley, AL · On-site

The Agency Management Team is responsible for performing the Facility and Security Agent roles on ... Customer and Client Focus * Data Collection and Entry * Due Diligence * Prioritization

Spire Hospitality

Night Auditor

Birmingham, AL · On-site

$14 - $18.75/hr

Overlooking downtown Birmingham, The Kelly Birmingham, Tapestry Collection by Hilton is within ... Hotel experience preferred * 1-year experience as a Guest Services Agent required * Knowledge of ...

RDSolutions

Pricing Integrity Agent - 60635

Fairhope, AL · On-site

$12 - $18/hr

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...

RDSolutions

Pricing Integrity Agent - 60339

Gardendale, AL · On-site

$12 - $18/hr

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...

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Collection Agent information

See Alabama salary details

$10

$16

$25

How much do collection agent jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for collection agent in Alabama is $16.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.51 per hour, depending on experience, location, and employer.

What are collection agents?

Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.

What is the 7 7 7 rule for debt collectors?

The 7 7 7 rule for debt collectors refers to guidelines that restrict the number of calls or contacts they can make to a debtor—typically no more than seven times over seven days, with at least seven days between contacts. As a collection agent, understanding these rules helps ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and maintains ethical communication standards.

What job makes $10,000 a month without a degree?

A collection agent can potentially earn $10,000 a month through commissions and bonuses, especially in high-volume or specialized debt recovery roles. Success in this field often depends on strong communication skills, experience, and performance, rather than formal education or degrees.

What is the difference between Collection Agent vs Debt Collector?

AspectCollection AgentDebt Collector
CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice settings, sometimes fieldworkPrimarily office-based, some fieldwork
Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial institutions
Search/Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.

What challenges might a Collection Agent face when trying to recover overdue payments, and how are these typically addressed within a team environment?

Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.

What jobs pay 2000 a day?

High-paying jobs for collection agents are rare, but some experienced professionals in specialized fields such as corporate debt collection or legal recovery can earn close to or exceeding $2,000 per day through commissions or bonuses. These roles typically require extensive experience, strong negotiation skills, and often involve working in high-stakes environments or with large accounts.

What does a collection agent do?

A collection agent is responsible for contacting customers to recover overdue payments on loans, credit accounts, or bills. They often use phone calls, emails, or letters and may negotiate payment plans or settlements. Strong communication skills and knowledge of debt collection laws are important in this role.
What cities in Alabama are hiring for Collection Agent jobs? Cities in Alabama with the most Collection Agent job openings:
What are popular job titles related to Collection Agent jobs in AL? For Collection Agent jobs in AL, the most frequently searched job titles are:
Collection Agent jobs near you
Infographic showing various Collection Agent job openings in Alabama as of June 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,055 per year, or $16.4 per hour.
Phleb / CS Representative I - Exam One

Phleb / CS Representative I - Exam One

Quest Diagnostics

Hoover, AL • On-site

$17.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

ExamOne rating

6.2

Company rating: 6.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

88th of 103 rated laboratories

Job description

Job Description
Phleb / CS Representative I - Exam One - Hoover, AL, Monday to Friday, 8:00 AM to 5:00 PM
Pay range: $17.20+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

This position is responsible for acting as the liaison between the client, the agent, and the examiners by answering the telephone, researching questions, and providing appropriate answers in a timely manner.
Responsibilities
  • Researches, answers, follows up and tracks client, agent, and field questions appropriately and in a timely manner. This includes, but is not limited to, giving out specimen requirements, requesting additional tests and providing reports. Documents all calls and submits problem or difficult calls to the manager. Coordinates activities between client services, the agent, and the client. This includes scheduling applicants with an examiner or at a PSC site and communication agents, applicants and examiners.
  • Conducts in center exams which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre-employment drug screenings and other Quest Diagnostics services.
  • Responds to the needs and requests of clients and Quest Diagnostics management and staff in a professional and expedient manner.
  • Observes all compliance policies and safety policies and procedures as outlined in the Quest Diagnostics Safety Manual or safety matters included in other special training.
  • Other duties as assigned.

Qualifications
Required Work Experience:
  • Minimum one year customer service experience and one year phlebotomy experience with pediatric and geriatric patients.

Preferred Work Experience:
  • Prefer urine or hair follicle collection and EKG experience.

Physical and Mental Requirements:
  • Ability to work in a rapidly changing environment.

Knowledge:
  • The position requires the ability to effectively communicate in English.

Skills:
  • Excellent interpersonal and communication skills.
  • Ability to type 40 wpm.
  • Basic computer skills in Microsoft office with the ability to learn new software.

Education
  • High School Diploma or Equivalent (Required)

Languages
  • English (Required)

Licenses and Certifications
  • Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)
  • Phlebotomy or Medical Assistant certification (Preferred)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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