ZipRecruiter

Log In

1

Collection Agent Jobs in Alabama (NOW HIRING)

Empire Auto Parts

PT Remote Customer Service Agent

Bessemer, AL · On-site

$14 - $18.75/hr

The Customer Service Agent will play a crucial role in ensuring exceptional customer service and ... Feedback Collection: Collect customer feedback and suggest improvements in products, services, or ...

New

Empire Auto Parts

PT Remote Customer Service Agent

Opelika, AL · On-site

$13.25 - $18/hr

The Customer Service Agent will play a crucial role in ensuring exceptional customer service and ... Feedback Collection: Collect customer feedback and suggest improvements in products, services, or ...

New

PCH

Front Desk Agent ( Full Time)

Point Clear, AL · On-site

$13.25 - $16.50/hr

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection ... As a Front Desk Agent , you will play a pivotal role in ensuring a seamless guest experience from ...

Placemakr

Leasing Agent

Huntsville, AL · On-site

$23.50/hr

We partner with developers, property operators, and investors to curate a collection of apartment ... As a Leasing Agent, you will play a pivotal role in delighting our residents throughout their ...

Placemakr

Leasing Agent

Huntsville, AL · On-site

$23.50/hr

We partner with developers, property operators, and investors to curate a collection of apartment ... As a Leasing Agent, you will play a pivotal role in delighting our residents throughout their ...

CRC Group

Accounts Receivable Specialist

Birmingham, AL · On-site

$19 - $25/hr

Adhere to company collection policies to support timely collection of payments Discrepancy Resolution and Risk Management * Identify and resolve discrepancies within assigned agent accounts while ...

Benchmark

Front Desk - Guest Service Agent

Enterprise, AL · On-site

$15 - $17/hr

Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent ... In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading ...

Tihinsurance

Accounts Receivable Specialist

Birmingham, AL

$19 - $25/hr

Adhere to company collection policies to support timely collection of payments Discrepancy Resolution and Risk Management * Identify and resolve discrepancies within assigned agent accounts while ...

CRC Group

Accounts Receivable Specialist

Birmingham, AL · On-site

$19 - $25/hr

Adhere to company collection policies to support timely collection of payments Discrepancy Resolution and Risk Management * Identify and resolve discrepancies within assigned agent accounts while ...

Benchmark

Full-time Front Desk Agent

Irondale, AL

$12 - $15.25/hr

Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent ... While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest ...

previous pagenext page

Showing results 21-40

All JobsCollection Agent JobsCollection Agent Jobs in Alabama

Collection Agent information

See Alabama salary details

$10

$16

$25

How much do collection agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collection agent in Alabama is $16.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.51 per hour, depending on experience, location, and employer.

What is a collection agent?

Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.

What skills and qualifications are needed to be a collection agent?

To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.

What challenges do collection agents face and how are they addressed?

Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.

What is the difference between Collection Agent vs Debt Collector?

AspectCollection AgentDebt Collector
CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice settings, sometimes fieldworkPrimarily office-based, some fieldwork
Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial institutions
Search/Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.

Can you make good money in collection agents?

Collection agents can earn a competitive income that includes a base salary plus commissions or bonuses based on the amount collected. Earnings vary depending on experience, location, and the effectiveness of collection skills, with some agents making a substantial income through performance-based pay. Strong communication skills and knowledge of debt collection laws can enhance earning potential.

What cities in Alabama are hiring for Collection Agent jobs?

Cities in Alabama with the most Collection Agent job openings:

What are popular job titles related to Collection Agent jobs in AL?

For Collection Agent jobs in AL, the most frequently searched job titles are:

Collection Agent jobs near you
Infographic showing various Collection Agent job openings in Alabama as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $34,055 per year, or $16.4 per hour.

Marketing Liaison - State Farm Agent Team Member

Shon Henry - State Farm Agent

Huntsville, AL • On-site

$15 - $19/hr

Part-time

Re-posted 4 hours ago

Job description

Benefits:
  • Training & development
  • Flexible schedule
  • Bonus based on performance
  • Competitive salary
  • Free food & snacks
  • Opportunity for advancement

Job Responsibilities
  • Solicits for new business via telephone, networking, and other lead sources.
  • Verify phone numbers, email and residential addresses with each customer contact and update customer information.
  • Prospecting and generating new business through leads & referral sources.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Job Requirements
  • Possess an upbeat, positive, and enthusiastic attitude.
  • Create relationships from a cold start.
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Quote 4 new households per day.
  • Minimum of 100 outbound calls
  • Maintain monthly team and individual goals
Commission Requirements
  • 2 referrals per month
  • 5 google reviews per month
This role involves working closely with an Account Representative to support customer outreach and data collection efforts.
The starting salary for this position is $15 per hour, with additional commission opportunities. Furthermore, once all necessary licenses have been obtained, there is potential to increase the hourly rate to $19.
If this sounds like a role you would be interested in, I would love to discuss it further with you.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.