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Collection Agent Jobs in Alabama (NOW HIRING)

Kemper

Licensed Insurance Agent

Decatur, AL · On-site

Benefit from autonomy in managing your customer visits and premium collection schedule Career growth and promotional opportunities Licensed Agent Bonus Program Through Kemper's Licensed Agent Bonus ...

Kemper

Licensed Insurance Agent

Jasper, AL · On-site

Benefit from autonomy in managing your customer visits and premium collection schedule Career growth and promotional opportunities Licensed Agent Bonus Program Through Kemper's Licensed Agent Bonus ...

Kemper

Licensed Insurance Agent

Phenix City, AL · On-site

Benefit from autonomy in managing your customer visits and premium collection schedule Career growth and promotional opportunities Licensed Agent Bonus Program Through Kemper's Licensed Agent Bonus ...

Kemper

Licensed Insurance Agent

Selma, AL · On-site

Benefit from autonomy in managing your customer visits and premium collection schedule Career growth and promotional opportunities Licensed Agent Bonus Program Through Kemper's Licensed Agent Bonus ...

Kemper

Licensed Insurance Agent

Mobile, AL

Benefit from autonomy in managing your customer visits and premium collection schedule Career growth and promotional opportunities Licensed Agent Bonus Program Through Kemper's Licensed Agent Bonus ...

Kemper

Licensed Insurance Agent

Montgomery, AL · On-site

Benefit from autonomy in managing your customer visits and premium collection schedule Career growth and promotional opportunities Licensed Agent Bonus Program Through Kemper's Licensed Agent Bonus ...

Kemper

Licensed Insurance Agent

Dothan, AL · On-site

Benefit from autonomy in managing your customer visits and premium collection schedule Career growth and promotional opportunities Licensed Agent Bonus Program Through Kemper's Licensed Agent Bonus ...

Kemper

Licensed Insurance Agent

Guntersville, AL · On-site

Benefit from autonomy in managing your customer visits and premium collection schedule Career growth and promotional opportunities Licensed Agent Bonus Program Through Kemper's Licensed Agent Bonus ...

PCH, Inc.

Front Desk Agent ( Full Time)

Point Clear, AL · On-site

$13.25 - $16.50/hr

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection ... As a Front Desk Agent , you will play a pivotal role in ensuring a seamless guest experience from ...

PCH

Front Desk Agent ( Full Time)

Point Clear, AL · On-site

$13.25 - $16.50/hr

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection ... As a Front Desk Agent , you will play a pivotal role in ensuring a seamless guest experience from ...

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All JobsCollection Agent JobsCollection Agent Jobs in Alabama

Collection Agent information

See Alabama salary details

$10

$16

$25

How much do collection agent jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for collection agent in Alabama is $16.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.51 per hour, depending on experience, location, and employer.

What are collection agents?

Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.

What jobs pay 4000 a week without a degree?

A collection agent can potentially earn $4,000 a week through commissions and bonuses, especially with experience and high-volume accounts. These roles often require strong communication skills, persistence, and knowledge of debt collection laws, but typically do not require a college degree. High earnings are usually associated with performance-based pay in the industry.

How can I make 2000 a week working from home?

A collection agent working from home can potentially earn $2,000 weekly by handling a high volume of accounts, working overtime, or taking on multiple clients. Success depends on experience, efficiency, and the ability to negotiate payment plans, with some agents earning more through performance-based incentives and strong communication skills.

What is the difference between Collection Agent vs Debt Collector?

AspectCollection AgentDebt Collector
CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice settings, sometimes fieldworkPrimarily office-based, some fieldwork
Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial institutions
Search/Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.

What challenges might a Collection Agent face when trying to recover overdue payments, and how are these typically addressed within a team environment?

Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.

What does a collection agent do?

A collection agent is responsible for contacting customers to recover overdue payments on loans, credit accounts, or bills. They often use phone calls, emails, or letters and may negotiate payment plans or settlements. Strong communication skills and knowledge of debt collection laws are important in this role.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Debt Recovery Director, which can offer salaries exceeding $70,000 annually. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations.
What cities in Alabama are hiring for Collection Agent jobs? Cities in Alabama with the most Collection Agent job openings:
What are popular job titles related to Collection Agent jobs in AL? For Collection Agent jobs in AL, the most frequently searched job titles are:
Collection Agent jobs near you
Infographic showing various Collection Agent job openings in Alabama as of June 2026, with employment types broken down into 89% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,055 per year, or $16.4 per hour.
Licensed Insurance Agent

Licensed Insurance Agent

Kemper

Decatur, AL • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 12 days ago

Job description

Location(s)

Decatur, Alabama

Details

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe that a high-performing culture, combined with valuable opportunities for personal development and professional challenge, and a healthy work-life balance, can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you will help provide an experience to our stakeholders that delivers on our promises.

Role: Licensed Insurance Sales Agent (with sign on bonus and uncapped commissions)

Employment Type:Full-Time with Benefits

Work Arrangement:Field Role

Career and Opportunity

Kemper is a diversified insurance holding company that has been in business for over 100 years. We are firmly committed to serving the insurance needs of modest-income families. Our strength lies in our dedication to frequent personal home visits with new and existing customers to collect premiums, conduct sales of new policies, and address other service needs.

Kemper Life is actively seeking licensed agents to join our field sales teams. As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for premiums collected each month. With Kemper's pay-for-performance compensation model, agents have the opportunity to determine their own income. As your book of business expands, so does your earning potential. Exceptional performance is also recognized through awards, prizes, and company-sponsored trips.

If you're passionate about serving the underserved, this is the career for you. Our agents gain personal satisfaction and community prestige by performing meaningful work that helps clients protect the people and property they cherish.

Benefits

Kemper offers competitive benefits, including:

Major Medical and Dental Insurance

Group Life Insurance

Short-Term & Long-Term Disability

401(k) with Company Match

Paid Vacation

Employee Stock Purchase Program

Great work-life balance. Benefit from autonomy in managing your

customer visits and premium collection schedule

Career growth and promotional opportunities

Licensed Agent Bonus Program

Through Kemper's Licensed Agent Bonus Program, new agents who are licensed to sell all Kemper Life Products will be eligible for up to $4,750 in bonuses during their first year.

$750 bonus when hired and assigned to an agency

$1,500 bonus after six production months

$2,500 bonus after 12 production months

*To qualify for these bonuses, agents must maintain a $200 average monthly issued premium and be an active employee in good standing. Agents must be fully licensed to sell all Kemper Life products in his/her resident state. The Licensed Agent Bonus Program is not available to rehires or agents with temporary licenses.

Responsibilities

Day-to-Day Activities:

Coordinating home visits and conducting sales presentations, recommending products, and closing new sales

Prospecting for new sales opportunities

Maintaining strong customer relationships by collecting premiums on a pre-arranged schedule that you determine

Responding promptly to service requests such as beneficiary changes, claims, and loans

Record keeping, accounting for money collected, and processing policy paperwork

Agent Expectations:

Grow the assigned territory through new sales

Build strong working relationships with customers

Devote the time necessary to fulfill the responsibilities of the role

Pursue continuous professional development in insurance products and sales effectiveness

Minimum Qualifications

Must be fully licensed to sell all Kemper Life's products (Life, Health, P&C)

Customer service experience

Must be at least 18 years of age

Valid driver's license with required auto insurance coverage

Dependable vehicle for daily travel

Ability to pass a background check, motor vehicle report, and drug screening

Authorization to work in the United States

Opportunity is knocking. Don't let it pass you by!

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email.Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.If you receive such a message, delete it.

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