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Collection Agencies Jobs (NOW HIRING)

Mbandw

Collection Representative I

Cleveland, OH · On-site

$15/hr

About the Organization McCarthy, Burgess and Wolff (MB&W) is one of the largest collection agencies in the United States. We've created what we believe is a superior business model - combining ...

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How much do collection agencies jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for collection agencies in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

How do I become a collection agency?

To become a collection agency, you typically need to register your business with state authorities, obtain any required licenses or permits, and comply with the Fair Debt Collection Practices Act. Establishing proper record-keeping, understanding debt collection laws, and using collection software can also be important for success in this field.

What is the 7 7 7 rule for debt collectors?

The 7 7 7 rule for debt collectors refers to a guideline that limits the number of times they can contact a debtor—typically no more than seven calls per week, seven days a week, and seven attempts to reach the debtor before ceasing contact. As a collection agency professional, understanding and adhering to these limits helps ensure compliance with the Fair Debt Collection Practices Act (FDCPA).

How much do collection agencies get paid?

Collection agencies typically earn a commission-based income, often receiving 15% to 50% of the recovered amount. Some agencies also pay employees a salary or hourly wage, especially for in-house collectors, with salaries ranging from $30,000 to $60,000 annually depending on experience and location.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and payment processing tools is important. Excellent communication, resilience, and problem-solving abilities help agents manage difficult conversations and maintain professionalism. These skills are crucial for recovering debts efficiently while preserving client relationships and adhering to legal regulations.

What is the difference between Collection Agencies vs Debt Collectors?

AspectCollection AgenciesDebt Collectors
CredentialsMay include licensing, certifications in collectionsOften require similar licensing, less formal certifications
Work EnvironmentOperate in offices, handle multiple clientsWork in call centers or field visits
Employer & IndustryHired by creditors, debt buyers, or collection agenciesTypically employed by collection agencies or as independent agents
Search & Comparison IntentCommonly compared for scope and servicesOften confused with collection agencies, but more focused on individual debt recovery

Collection agencies are organizations that recover debts on behalf of creditors, often handling multiple accounts and operating in office environments. Debt collectors are individuals or agents working for collection agencies, focusing on contacting debtors via calls or visits. While both roles require similar licensing, collection agencies are the entities, and debt collectors are the personnel. Understanding these differences helps in choosing the right service or career path.

What are collection agencies and what do they do?

Collection agencies are companies that specialize in recovering unpaid debts on behalf of creditors, such as banks, credit card companies, or medical providers. When an individual or business fails to pay a bill after repeated attempts by the original creditor, the debt may be turned over to a collection agency. The agency then contacts the debtor to request payment, and may use phone calls, letters, or other means to collect the outstanding amount. Collection agencies must follow laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) in the United States, which protect consumers from abusive practices. Their goal is to recover as much of the debt as possible, either through payment plans, settlements, or full payment.

What jobs pay 4000 a week without a degree?

Collection agencies typically do not offer jobs paying $4,000 a week without requiring a degree. High-paying roles in sales, real estate, or entrepreneurship may reach that level, but they often depend on commissions, experience, and skills rather than formal education. Most well-paying jobs in this range require specialized skills, certifications, or significant experience.

What are some common challenges faced by professionals working in collection agencies, and how can they be managed?

Professionals in collection agencies often encounter challenges such as dealing with difficult or distressed clients, meeting collection targets, and navigating complex regulations governing debt collection. Successfully managing these challenges requires strong communication skills, the ability to remain calm under pressure, and a thorough understanding of legal compliance. Many agencies provide ongoing training and support, as well as access to supervisors or legal advisors, to help employees handle tough situations and maintain ethical standards.
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Collection Agencies jobs near you
Infographic showing various Collection Agencies job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 11% Part Time, and 13% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.
Student Account Specialist I, Collections

Student Account Specialist I, Collections

University of Florida

Gainesville, FL • On-site

$19.16 - $22/hr

Full-time

Posted 5 days ago

University Of Florida rating

7.2

Company rating: 7.2 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

345th of 555 rated colleges and universities

Job description

Student Account Specialist I, Collections
Job no: 540575
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Academic Advising/Support, Office/Administrative/Fiscal Support, Student Services, Veteran's Preference Eligible
Department:64801000 - FA-UNIVERSITY BURSAR-ADMIN
Classification Title:
Student Account Specialist I
Classification Minimum Requirements:
A bachelor's degree, or an equivalent combination of education and experience.
Job Description:
This position within the University Bursar is located in the CFO Division. The primary focus of this position is to assist with collection efforts for students who have become delinquent on loans administered by the University. Counsels borrowers about potential deferment, cancellation, and forbearance options. Submits economic hardship, deferment, or forbearance requests to the Accounting Manager for approval. Coordinates submission of student loan accounts to collection agencies. Assists with collection efforts prior to sending to collection agencies. Assists with timely placement to collection agencies, monitoring collection agency activity, and reviewing monthly payment processing. Provides account documentation when requested by collection agencies. Communicates with currently enrolled students with past due accounts receivable balances to enlist the student in a payment plan or to otherwise collect on the balance due. Monitors student holds to ensure service indicators are preventing students from progressing in their education without settling past due accounts. Creates proactive student communication to increase student retention while minimizing balances past due. Respond to student inquiries regarding credit bureau, delinquent status, academic transcript requests, or other disputes. Counsels' students and borrowers with financial holds about available options. Provides supporting documentation on charges, loans, and payments to outside agencies as appropriate. Assists current university or State of Florida employees to pay past due accounts via payroll deductions or the state wage withholding program. Performs all other duties as required.
Expected Salary:
$19.16 - $22.00 per hour
Preferred:
Ability to plan, organize, and coordinate files, records, and work assignments.
Ability to effectively communicate verbally and in writing.
Ability to establish and maintain effective working relationships with others.
Ability to work independently and as a team.
Ability to utilize problem-solving techniques
Experience with MS Word and Excel
Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
Special Instructions to Applicants:
In order to be considered, you must upload your cover letter and resume.
This position is eligible for Veteran's preference. If you are claiming Veteran's preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:No
Advertised: 14 Jul 2026 Eastern Daylight Time
Applications close: 28 Jul 2026 Eastern Daylight Time
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About University of Florida

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The University of Florida is one of the top ranked public universities in the United States (ranked top 5 amongst public universities in 2023 US news and world report). It is one of only a few comprehensive universities, having medical, veterinary, dental, nursing, public health, and engineering disciplines all co-localized on the same, contiguous campus to facilitate interdisciplinary collaboration. Gainesville is located in the northern region of Florida, within 1-1.5 hours of each coast, and just 1.5-2 hours to Orlando and Tampa. It is a small to medium-sized city with a low cost of living, excellent public and private schools, and southern hospitality. While Gainesville is widely recognized as the home of the Gators, it is quickly becoming known as a center for innovation and a place with a lifestyle that's comfortable for families, yet attractive for young professionals.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Gainesville, FL, US

Year founded

1853

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