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Collection Agencies Jobs (NOW HIRING)

Connect Staffing

Collections Coordinator

Tomball, TX · On-site

$18 - $25/hr

Third-Party Collections Agency Experience REQUIRED * Experience managing high-volume collection accounts * Strong negotiation and conflict-resolution skills * Ability to meet collection goals and ...

DCC Propane, LLC

Collection Coordinator

Lisle, IL · On-site

$25 - $28/hr

Recommend accounts to external 3rd party collection agencies or attorneys.Identify and escalate potential bad debt accounts to management.Openly communicate with internal field associates and ...

DCC Propane, LLC

Collection Coordinator

Lisle, IL · On-site

$25 - $28/hr

Recommend accounts to external 3rd party collection agencies or attorneys. * Identify and escalate potential bad debt accounts to management. * Openly communicate with internal field associates and ...

DCC Propane, LLC

Collection Coordinator

Lisle, IL · On-site

Recommend accounts to external 3rd party collection agencies or attorneys. * Identify and escalate potential bad debt accounts to management. * Openly communicate with internal field associates and ...

DCC Propane, LLC

Collection Coordinator

Lisle, IL · On-site

$25 - $28/hr

Recommend accounts to external 3rd party collection agencies or attorneys.Identify and escalate potential bad debt accounts to management.Openly communicate with internal field associates and ...

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How much do collection agencies jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for collection agencies in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What is a collection agency?

Collection agencies are companies that specialize in recovering unpaid debts on behalf of creditors, such as banks, credit card companies, or medical providers. When an individual or business fails to pay a bill after repeated attempts by the original creditor, the debt may be turned over to a collection agency. The agency then contacts the debtor to request payment, and may use phone calls, letters, or other means to collect the outstanding amount. Collection agencies must follow laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) in the United States, which protect consumers from abusive practices. Their goal is to recover as much of the debt as possible, either through payment plans, settlements, or full payment.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and payment processing tools is important. Excellent communication, resilience, and problem-solving abilities help agents manage difficult conversations and maintain professionalism. These skills are crucial for recovering debts efficiently while preserving client relationships and adhering to legal regulations.

What are some common challenges faced by professionals working in collection agencies, and how can they be managed?

Professionals in collection agencies often encounter challenges such as dealing with difficult or distressed clients, meeting collection targets, and navigating complex regulations governing debt collection. Successfully managing these challenges requires strong communication skills, the ability to remain calm under pressure, and a thorough understanding of legal compliance. Many agencies provide ongoing training and support, as well as access to supervisors or legal advisors, to help employees handle tough situations and maintain ethical standards.

What is the difference between Collection Agencies vs Debt Collectors?

AspectCollection AgenciesDebt Collectors
CredentialsMay include licensing, certifications in collectionsOften require similar licensing, less formal certifications
Work EnvironmentOperate in offices, handle multiple clientsWork in call centers or field visits
Employer & IndustryHired by creditors, debt buyers, or collection agenciesTypically employed by collection agencies or as independent agents
Search & Comparison IntentCommonly compared for scope and servicesOften confused with collection agencies, but more focused on individual debt recovery

Collection agencies are organizations that recover debts on behalf of creditors, often handling multiple accounts and operating in office environments. Debt collectors are individuals or agents working for collection agencies, focusing on contacting debtors via calls or visits. While both roles require similar licensing, collection agencies are the entities, and debt collectors are the personnel. Understanding these differences helps in choosing the right service or career path.

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What cities are hiring for Collection Agencies jobs?

Cities with the most Collection Agencies job openings:

What states have the most Collection Agencies jobs?

States with the most job openings for Collection Agencies jobs include:

Collection Agencies jobs near you
Infographic showing various Collection Agencies job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 8% Part Time, and 15% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Fractional AE selling AI Agents to Collection Agencies

Remote

Activated Scale Inc.
Online Marketplaces • 1 - 10 employees
Learn more about Activated Scale Inc.external

$3.5K/mo

Full-time

Re-posted 24 days ago

Job description

Requirements
Must Haves for this role:
  • Must have prior experience selling to Collection Agencies
  • Must have a network at Collection Agencies
Expectations:
  • 6 to 10 meetings per month
  • Average deal size between $100,000 and $250,000
  • Target - $500,000 worth of projects booked by 3 months
Objectives of this role:
  • Represent the company's products and services, using comprehensive knowledge as well as consumer research to explain how their solutions meet customer needs
  • Generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities
  • Manage and maintain a pipeline of interested prospects and engage the founding team in next steps
  • Identify best practices for refining the company's lead-generation playbook

Responsibilities:
  • Utilize CRM, cold calls, and email to generate new sales opportunities
  • Identify the needs of prospects, and suggest appropriate products or services
  • Build long-term, trusting relationships with prospects to qualify leads as sales opportunities
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) customers and the founding team
  • Report to the Founding Team with weekly, monthly, and quarterly results

Apply