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Collection Agencies Jobs in Houston, TX (NOW HIRING)

Third-Party Collections Agency Experience REQUIRED * Experience managing high-volume collection accounts * Strong negotiation and conflict-resolution skills * Ability to meet collection goals and ...

Monitors activities with collection agencies, insurance companies, admitting, medical records, patient, and physicians. * Supervises charge posting, billing, and collections ensuring compliance with ...

Monitors activities with collection agencies, insurance companies, admitting, medical records, patient, and physicians. * Supervises charge posting, billing, and collections ensuring compliance with ...

Medical Coding and Billing

Houston, TX · On-site

$18 - $23/hr

Utilizes collection agencies and small claims court to collect accounts by evaluating and selecting collection agencies; determining appropriateness of pursuing legal remedies; testifying for the ...

Medical Coding and Billing

Houston, TX

$18 - $23/hr

Utilizes collection agencies and small claims court to collect accounts by evaluating and selecting collection agencies; determining appropriateness of pursuing legal remedies; testifying for the ...

Collections Specialist

Houston, TX · Hybrid

$30 - $35/hr

Recommend accounts for escalation, payment plans, write-offs, or referral to outside collection agencies when appropriate. * Support month-end and year-end accounts receivable reporting and ...

Collections Specialist

Houston, TX · On-site

$30 - $35/hr

Recommend accounts for escalation, payment plans, write-offs, or referral to outside collection agencies when appropriate. * Support month-end and year-end accounts receivable reporting and ...

Collections Specialist

Houston, TX · On-site

$30 - $35/hr

Recommend accounts for escalation, payment plans, write-offs, or referral to outside collection agencies when appropriate. * Support month-end and year-end accounts receivable reporting and ...

Patient Account Specialist

Houston, TX · On-site

$17.75 - $22.50/hr

... collection agency environment required. Summary: Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully ...

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Collection Agencies information

See Houston, TX salary details

$9

$19

$28

How much do collection agencies jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for collection agencies in Houston, TX is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.02 per hour, depending on experience, location, and employer.

What is a collection agency?

Collection agencies are companies that specialize in recovering unpaid debts on behalf of creditors, such as banks, credit card companies, or medical providers. When an individual or business fails to pay a bill after repeated attempts by the original creditor, the debt may be turned over to a collection agency. The agency then contacts the debtor to request payment, and may use phone calls, letters, or other means to collect the outstanding amount. Collection agencies must follow laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) in the United States, which protect consumers from abusive practices. Their goal is to recover as much of the debt as possible, either through payment plans, settlements, or full payment.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and payment processing tools is important. Excellent communication, resilience, and problem-solving abilities help agents manage difficult conversations and maintain professionalism. These skills are crucial for recovering debts efficiently while preserving client relationships and adhering to legal regulations.

What are some common challenges faced by professionals working in collection agencies, and how can they be managed?

Professionals in collection agencies often encounter challenges such as dealing with difficult or distressed clients, meeting collection targets, and navigating complex regulations governing debt collection. Successfully managing these challenges requires strong communication skills, the ability to remain calm under pressure, and a thorough understanding of legal compliance. Many agencies provide ongoing training and support, as well as access to supervisors or legal advisors, to help employees handle tough situations and maintain ethical standards.

What is the difference between Collection Agencies vs Debt Collectors?

AspectCollection AgenciesDebt Collectors
CredentialsMay include licensing, certifications in collectionsOften require similar licensing, less formal certifications
Work EnvironmentOperate in offices, handle multiple clientsWork in call centers or field visits
Employer & IndustryHired by creditors, debt buyers, or collection agenciesTypically employed by collection agencies or as independent agents
Search & Comparison IntentCommonly compared for scope and servicesOften confused with collection agencies, but more focused on individual debt recovery

Collection agencies are organizations that recover debts on behalf of creditors, often handling multiple accounts and operating in office environments. Debt collectors are individuals or agents working for collection agencies, focusing on contacting debtors via calls or visits. While both roles require similar licensing, collection agencies are the entities, and debt collectors are the personnel. Understanding these differences helps in choosing the right service or career path.

Infographic showing various Collection Agencies job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 9% Part Time, and 13% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $39,796 per year, or $19.1 per hour.

Collections Coordinator

Tomball, TX

$18 - $25/hr

Full-time

Posted 16 days ago


Job description

Collections Coordinator
Tomball, TX 77375

$18.00 - $25.00 per hour DOE

Full-Time | Monday-Friday | 8:30 AM - 5:30 PM

Immediate Opening!

Connect Staffing is seeking an experienced Collections Coordinator for a growing company in the backup power and home services industry.

We are specifically seeking candidates with recent third-party collections agency experience who thrive in a fast-paced environment and have a proven track record of recovering delinquent accounts, negotiating payment arrangements, and meeting collection goals.

Responsibilities
  • Manage delinquent accounts ranging from 30 to 120+ days past due
  • Conduct high-volume outbound collection calls and follow-up communications
  • Negotiate payment arrangements and settlement agreements
  • Monitor payment plans and ensure timely follow-up
  • Maintain accurate documentation of collection activities and customer communications
  • Review account history and payment trends to determine collection strategies
  • Perform skip tracing and account research when necessary
  • Resolve customer disputes and payment-related concerns professionally
  • Escalate high-risk or non-responsive accounts as needed
  • Communicate effectively with customers and internal departments
Requirements
  • Minimum 2 years of collections experience
  • Third-Party Collections Agency Experience REQUIRED
  • Experience managing high-volume collection accounts
  • Strong negotiation and conflict-resolution skills
  • Ability to meet collection goals and performance metrics
  • Excellent verbal and written communication skills
  • Proficient with Microsoft Office and computer systems
  • Reliable, professional, and detail-oriented
Preferred Background

Candidates with experience working for collection agencies, debt recovery firms, financial institutions, or other high-volume collections environments are strongly encouraged to apply.

Pay & Benefits
  • $18.00 - $25.00 per hour DOE
  • Full-time opportunity
  • Monday-Friday schedule
  • Growth potential with a stable and growing company
Apply Today!

Only candidates with Third-Party Collections Agency experience will be considered.