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Collection Agencies Jobs in Atlanta, GA (NOW HIRING)

Liberis

Collections Team Leader

Atlanta, GA · On-site

Manage relationships with Debt Collection Agencies (DCAs), ensuring service levels, compliance requirements, and recovery KPIs are achieved. * Monitor post write-off recovery performance and take ...

Liberis

Collections Team Leader

Atlanta, GA · On-site

Manage relationships with Debt Collection Agencies (DCAs), ensuring service levels, compliance requirements, and recovery KPIs are achieved. * Monitor post write-off recovery performance and take ...

Advanced Mediation Group

Collection Specialist

Atlanta, GA

$18 - $24.50/hr

If you think you have what it takes, and want to work with an awesome Collection Agency, please contact us seats are going fast. Come be a part of a small hard working team. We are near Kensington ...

Advanced Mediation Group

Collection Specialist

Atlanta, GA · On-site

$18 - $24.50/hr

If you think you have what it takes, and want to work with an awesome Collection Agency, please contact us seats are going fast. Come be a part of a small hard working team. We are near Kensington ...

RevCycle, Inc.

Collection Representative (GA)

Cumming, GA · On-site +1

$20/hr

RevCycle, Inc. and affiliate company Alliance Collection Agencies, Inc. are seeking Collection Representatives to join our company in late Sept 2026. Successful candidates will need to meet the below ...

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA · On-site

$17.75 - $23.25/hr

Provide account and billing information to patients, insurance companies and/or collection agencies * Control collection efforts of accounts in an organized, professional, and efficient manner

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA · On-site

$17.75 - $23.25/hr

Provide account and billing information to patients, insurance companies and/or collection agencies * Control collection efforts of accounts in an organized, professional, and efficient manner

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA · On-site

$17.75 - $23.25/hr

Provide account and billing information to patients, insurance companies and/or collection agencies * Control collection efforts of accounts in an organized, professional, and efficient manner

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA

$17.75 - $23.25/hr

Provide account and billing information to patients, insurance companies and/or collection agencies * Control collection efforts of accounts in an organized, professional, and efficient manner

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA

$17.75 - $23.25/hr

Provide account and billing information to patients, insurance companies and/or collection agencies * Control collection efforts of accounts in an organized, professional, and efficient manner

Quinn Residences

Leasing Manager

Canton, GA · On-site

Monitor, follow up and maintain accurate information in reference to resident payment plans or activities associated with 3rd party collection agencies in accordance with company standards.

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Collection Agencies information

See Atlanta, GA salary details

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How much do collection agencies jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for collection agencies in Atlanta, GA is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $22.21 per hour, depending on experience, location, and employer.

What is a collection agency?

Collection agencies are companies that specialize in recovering unpaid debts on behalf of creditors, such as banks, credit card companies, or medical providers. When an individual or business fails to pay a bill after repeated attempts by the original creditor, the debt may be turned over to a collection agency. The agency then contacts the debtor to request payment, and may use phone calls, letters, or other means to collect the outstanding amount. Collection agencies must follow laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) in the United States, which protect consumers from abusive practices. Their goal is to recover as much of the debt as possible, either through payment plans, settlements, or full payment.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and payment processing tools is important. Excellent communication, resilience, and problem-solving abilities help agents manage difficult conversations and maintain professionalism. These skills are crucial for recovering debts efficiently while preserving client relationships and adhering to legal regulations.

What are some common challenges faced by professionals working in collection agencies, and how can they be managed?

Professionals in collection agencies often encounter challenges such as dealing with difficult or distressed clients, meeting collection targets, and navigating complex regulations governing debt collection. Successfully managing these challenges requires strong communication skills, the ability to remain calm under pressure, and a thorough understanding of legal compliance. Many agencies provide ongoing training and support, as well as access to supervisors or legal advisors, to help employees handle tough situations and maintain ethical standards.

What is the difference between Collection Agencies vs Debt Collectors?

AspectCollection AgenciesDebt Collectors
CredentialsMay include licensing, certifications in collectionsOften require similar licensing, less formal certifications
Work EnvironmentOperate in offices, handle multiple clientsWork in call centers or field visits
Employer & IndustryHired by creditors, debt buyers, or collection agenciesTypically employed by collection agencies or as independent agents
Search & Comparison IntentCommonly compared for scope and servicesOften confused with collection agencies, but more focused on individual debt recovery

Collection agencies are organizations that recover debts on behalf of creditors, often handling multiple accounts and operating in office environments. Debt collectors are individuals or agents working for collection agencies, focusing on contacting debtors via calls or visits. While both roles require similar licensing, collection agencies are the entities, and debt collectors are the personnel. Understanding these differences helps in choosing the right service or career path.

Collection Agencies jobs near you
Infographic showing various Collection Agencies job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 9% Part Time, and 14% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $40,074 per year, or $19.3 per hour.

Credit Desk Specialist

Schindler Elevator Corporation

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Schindler rating

8.3

Company rating: 8.3 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

114th of 495 rated machine equipment manufacturers

Job description

Location: Atlanta, GA, United States 
Job ID: 90774 

We Elevate... Quality of urban life  

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a

Credit Desk Specialist
Your main responsibilities


Communicates with collection agencies and attorneys with a focus on maintaining updated records for files placed and recovering the overall accounts receivable placed through outbound calls and written communication
Makes regularly scheduled collection calls on all account balances with outside agencies and attorneys. Meets or exceeds daily required number of contacts
Maintains a system of follow-up to ensure the collection agencies and attorneys follow through with their promises.
Enters clear and concise system notes pertaining to all efforts for all assigned accounts so that a collection history is maintained
Displays a thorough knowledge of service, extras and repair documentation, including billing, insurance certificates, contracts, lien wavers, etc
Reads and understand contract language and uses this knowledge in negotiations with collection agencies and attorneys as contracts will dictate payment terms and conditions
Prioritizes multiple and changing responsibilities while being organized and detail oriented with a commitment to superior customer service
Monitors accounts for potential accounts that will not be recoverable
Coordinates monthly conference calls with district personnel to review accounts placed with collection agencies and attorneys.
Meets or exceeds financial targets
Files and tracks property liens and creates collection files for legal action.
Resolves all unclaimed property items assigned
Submit refund request into the system along with verifying the accuracy of the request and completing the final refund steps once the check is received.
Resolves customer disputes through contract review, negotiation, and escalation.
Communicates interdepartmentally to achieve financial results.
Performs other duties as assigned.
Some travel may be required.

 
What you bring


Bachelor's degree in a Business Discipline is preferred.
Associate degree with 1-2 years of previously noted experience.
Minimum 2 years credit and collections, accounting, and/or customer service.
Account Management experience is preferred.
Experience using SAP is preferred.
Working knowledge of Microsoft Word and Excel is required.

 
What's in it for you?
  • Fully vested 401k match, up to 7% of total eligible compensation.
  • Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
  • 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
  • Tuition Reimbursement - Eligible after 6 months of service.
  • Parental Leave - 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
  • A wide range of development opportunities to boost your professional and leadership growth.
 
We Elevate... Your Career  

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
 

Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values: 

  • Safety: Uphold the highest safety standards for all.
  • Integrity and Trust: Foster honest, ethical relationships.
  • Create Value for the Customer: Deliver innovative, reliable solutions.
  • Quality: Ensure excellence in every product and service.
  • Commitment to People Development: Nurture our people, they are the heart of our success.
 

Discover more on our career website.

 

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

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