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Collection Agencies Jobs in Atlanta, GA (NOW HIRING)

UHS

PATIENT ACCOUNTS REP (PRN)

Lawrenceville, GA · On-site

$16.50 - $21.75/hr

Provide account and billing information to patients, insurance companies and/or collection agencies. Additional Responsibilities Include: * Bills payors electronically/hard copy. * Corrects and ...

Georgia

Collections Analyst

Atlanta, GA · On-site

$50K - $60K/yr

... the Agency's collection portfolios. MINIMUM QUALIFICATIONS & EDUCATION Bachelor's degree from (4) year accredited college/university and/ or five years of experience working within a financial ...

Monitise

Sr. B2B Collection Representative

Marietta, GA · On-site

$16 - $20.75/hr

Job Title Sr. B2B Collection Representative About this Role At Fiserv, a successful Sr. Accounts ... Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing ...

Fiserv, Inc.

Sr. B2B Collection Representative

Marietta, GA · On-site

$16 - $20.75/hr

Job Title Sr. B2B Collection Representative About this Role At Fiserv, a successful Sr. Accounts ... Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing ...

Pep

Join pep! Resume Collection

Atlanta, GA · On-site

Join Our Growing Team! (Resume Collection) We're always on the lookout for talented and passionate ... We are a full-service agency specializing in creating and executing innovative marketing solutions ...

Anesthesia Resources, LLC

Be Seen First

Medical Billing Specialist

Alpharetta, GA · Remote

$21 - $23/hr

Meet billing deadlines. · Analyze and review delinquent accounts and prepare them for collection agency recovery. · Analyze over payments and prepare them for refunds to insurance companies or ...

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Collection Agencies information

See Atlanta, GA salary details

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How much do collection agencies jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for collection agencies in Atlanta, GA is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $22.21 per hour, depending on experience, location, and employer.

What is a collection agency?

Collection agencies are companies that specialize in recovering unpaid debts on behalf of creditors, such as banks, credit card companies, or medical providers. When an individual or business fails to pay a bill after repeated attempts by the original creditor, the debt may be turned over to a collection agency. The agency then contacts the debtor to request payment, and may use phone calls, letters, or other means to collect the outstanding amount. Collection agencies must follow laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) in the United States, which protect consumers from abusive practices. Their goal is to recover as much of the debt as possible, either through payment plans, settlements, or full payment.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and payment processing tools is important. Excellent communication, resilience, and problem-solving abilities help agents manage difficult conversations and maintain professionalism. These skills are crucial for recovering debts efficiently while preserving client relationships and adhering to legal regulations.

What are some common challenges faced by professionals working in collection agencies, and how can they be managed?

Professionals in collection agencies often encounter challenges such as dealing with difficult or distressed clients, meeting collection targets, and navigating complex regulations governing debt collection. Successfully managing these challenges requires strong communication skills, the ability to remain calm under pressure, and a thorough understanding of legal compliance. Many agencies provide ongoing training and support, as well as access to supervisors or legal advisors, to help employees handle tough situations and maintain ethical standards.

What is the difference between Collection Agencies vs Debt Collectors?

AspectCollection AgenciesDebt Collectors
CredentialsMay include licensing, certifications in collectionsOften require similar licensing, less formal certifications
Work EnvironmentOperate in offices, handle multiple clientsWork in call centers or field visits
Employer & IndustryHired by creditors, debt buyers, or collection agenciesTypically employed by collection agencies or as independent agents
Search & Comparison IntentCommonly compared for scope and servicesOften confused with collection agencies, but more focused on individual debt recovery

Collection agencies are organizations that recover debts on behalf of creditors, often handling multiple accounts and operating in office environments. Debt collectors are individuals or agents working for collection agencies, focusing on contacting debtors via calls or visits. While both roles require similar licensing, collection agencies are the entities, and debt collectors are the personnel. Understanding these differences helps in choosing the right service or career path.

Collection Agencies jobs near you
Infographic showing various Collection Agencies job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 9% Part Time, and 14% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $40,074 per year, or $19.3 per hour.

Credit and Collection Specialist

Staff Zone/Select People

Roswell, GA • On-site

$20.50 - $27.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

Build aSolid&RewardingCareer atStaff Zone-National Leader in Construction Staffing!

Staff Zone is seeking an experienced Credit & Collections Specialist to join our Corporate Team in Roswell, GA!

***This is an in office position in our Roswell, GA Headquarters location***

Staff Zone is one of the best commercial construction staffing agencies in the nation. Our company specializes in matching the right people with the right customers, and ensuring that our workers arrive on-time daily to thousands of construction sites. Our internal operations require strong, dedicated people that can follow our company policies and procedures, which make usBESTin class.

Responsibilities as C&C Specialist:

  • Responsible for credit and collections for assigned branches (12-13 branches)
  • Develop and monitor AR updates for assigned and designated branches
  • Keep accurate records & reporting on collection activity
  • Maintain and develop customer relationships -often times dealing with COO's, Project Managers and Account Payable personnel
  • Submit Pay-apps when required by customers
  • Post lockbox payments daily to maintain real-time data
  • Personally, handle collections for AR Hot List items as assigned
  • Process Epayments and credit card payments from customers
  • Ongoing credit and collections training for all branch managers and office managers to ensure Staff Zone policies are followed
  • Report and advise of high risk/past due accounts to upper management
  • Payroll back-up when needed
  • Billing for branches each Monday
  • Other additional duties will be assigned by Management

Upon hire you will enjoy:

  • Competitive salary (paid bi-weekly)
  • Monthly bonus opportunity
  • Full benefit package (medical, dental, vision, LTD, STD)
  • Great 401(k) with company match (after 1 year of employment)
  • Continuous training and development

Job Requirements:

  • Associates degree or equivalent experience = to 2 to 5 years in credit and/or collections
  • Construction background is preferred
  • Demonstrate knowledge of accounting/general ledger and how they relate to invoices as well as reconciliation procedures
  • General Accounting knowledge and experience in the construction industry is a plus!
  • Excellent organization skills with an ability to work in a fast paced/high volume environment with an emphasis on accuracy and timeliness
  • Highly developed communication skills with the ability to work effectively with individuals at all levels
  • Detail-oriented with the ability to prioritize and multi-task (shifting priorities with little guidance)
  • Self-directed with the ability to work independently with little or no supervision.
  • Efficient in MS Office and other technology programs with the ability to learn new software/tools

Schedule:

  • Monday-Friday 8:30am - 5:30pm (in office) (position is not hybrid or remote)

About Us:

Staff Zone provides temporary workers for commercial construction, industrial, and special events companies. We are the nation's leader in providing labor staffing needs to commercial construction companies with a proven record of 20% revenue growth year after year in our industry. We currently have branches in several states (AL, AZ, CO, GA, FL, KS, NC, OH, OK, SC, TN, TX, UT, VA), and operate in many more. For more information on our company, please visit us at our website (www.staffzone.com). We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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