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Coca Cola Call Center Jobs in Indiana (NOW HIRING)

Coca Cola Call Center information

See Indiana salary details

$10

$16

$23

How much do coca cola call center jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for coca cola call center in Indiana is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.08 per hour, depending on experience, location, and employer.

What does a Coca Cola call center representative do?

As a Coca Cola Call Center representative, your main responsibilities include answering incoming calls or emails, addressing customer inquiries, resolving complaints, and providing information about Coca Cola products and services. You may also process orders, track shipments, and escalate complex issues to specialized teams when necessary. Representatives often work within a supportive team environment, collaborating with supervisors and other departments to ensure prompt and accurate resolutions. This role requires adaptability, as you'll interact with a diverse range of customers and handle a variety of requests throughout your shift.

What skills and qualifications are needed for a Coca Cola call center representative?

To thrive as a Coca Cola Call Center representative, you need strong communication skills, problem-solving abilities, and a customer service background, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Exceptional patience, active listening, and a positive attitude are important soft skills that help you connect with customers and resolve their issues efficiently. These skills ensure outstanding customer satisfaction and contribute to the seamless operation of Coca Cola's customer support services.

What is a Coca Cola call center representative?

A Coca Cola Call Center job involves assisting customers, retailers, and distributors with inquiries related to Coca Cola products, orders, and services. Representatives handle customer concerns, provide product information, process orders, and troubleshoot issues. Strong communication skills and a customer-focused attitude are essential. Employees may also support sales efforts and ensure customer satisfaction through effective problem-solving.

What are the most commonly searched types of Coca Cola Call Center jobs in Indiana? The most popular types of Coca Cola Call Center jobs in Indiana are:
What are popular job titles related to Coca Cola Call Center jobs in Indiana? For Coca Cola Call Center jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Coca Cola Call Center jobs in Indiana look for? The top searched job categories for Coca Cola Call Center jobs in Indiana are:
Infographic showing various Coca Cola Call Center job openings in Indiana as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 81% Full Time, 11% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,075 per year, or $16.4 per hour.

$58K/yr

Full-time

Medical, PTO

Posted 15 days ago


Coca-Cola Consolidated rating

7.3

Company rating: 7.3 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

177th of 434 rated food and drinks producers


Job description

Requisition ID: 261073
Locations: Marion; Muncie
Pay Range: $58,005 Annual Salary
Click here to experience a Day in the Life of our Teammates!
Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose!
We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.
  • Competitive Benefits: Health coverage + paid time off
  • Purpose-Driven: Create meaningful impact in the communities you serve
  • Training & Support: Ongoing learning opportunities

Join us - your refreshing new chapter starts here!
Job Overview
The Sales Account Manager (SAM) is responsible for managing the sales growth in their assigned portfolio of accounts. Through proficient customer relationship skills and fact-based selling, the Sales Account Manager's goal is to meet or exceed their annual business objectives and support the long-term growth of Coca-Cola Consolidated Inc in that portfolio of accounts. Role is also required to ensure execution of the commercial strategy across multiple channels of business.
Duties & Responsibilities
  • Generates sales growth in assigned account base thru execution of commercial strategies and contracts
  • Builds and maintains profitable customer relationships
  • Executes and closes all sales calls daily
  • Ensures execution of all pre-sold/mandatory elements in outlet for full duration of program
  • Sells in incremental packages, displays and equipment
  • Ensures positive ROI for Company on all sold-in elements
  • Collaborates effectively with internal stakeholders including The Center of Support, as well as other field sales and distribution roles

Knowledge, Skills, & Abilities
  • 1+ years previous sales experience preferred
  • Food/beverage industry experience preferred
  • Ability to create and conduct sales presentations required
  • Strong attention to detail and follow-up skills
  • Excellent planning and organization skills
  • Proficient in computer application skills
  • Ability to use and understand mobile applications
  • Ability to work variable schedule, weekends and holidays required

Minimum Qualifications
  • High school diploma or GED
  • Knowledge acquired through 1 to 3 years work experience
  • Must have and maintain a valid driver's license
  • Must have and maintain current vehicle liability insurance, as specified by company
  • Must provide and maintain a personal vehicle for use during employee working hours

Preferred Qualifications
  • Bachelor's Degree in Business, Communications, Marketing, or related

Work Environment
Work environment will vary
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.

What Coca-Cola Consolidated employees say

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About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US