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Coca Cola Call Center Jobs (NOW HIRING)

Swire Coca-Cola, USA

CDL Driver Lead

Johnstown, CO · On-site

$29.46 - $36.39/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Swire Coca-Cola is committed to providing balance to support you in all aspects of your life, both ... Following all safety procedures through course of day, driving to and from Sales Center to customer ...

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How much do coca cola call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for coca cola call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What does a Coca Cola call center representative do?

As a Coca Cola Call Center representative, your main responsibilities include answering incoming calls or emails, addressing customer inquiries, resolving complaints, and providing information about Coca Cola products and services. You may also process orders, track shipments, and escalate complex issues to specialized teams when necessary. Representatives often work within a supportive team environment, collaborating with supervisors and other departments to ensure prompt and accurate resolutions. This role requires adaptability, as you'll interact with a diverse range of customers and handle a variety of requests throughout your shift.

What skills and qualifications are needed for a Coca Cola call center representative?

To thrive as a Coca Cola Call Center representative, you need strong communication skills, problem-solving abilities, and a customer service background, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Exceptional patience, active listening, and a positive attitude are important soft skills that help you connect with customers and resolve their issues efficiently. These skills ensure outstanding customer satisfaction and contribute to the seamless operation of Coca Cola's customer support services.

What is a Coca Cola call center representative?

A Coca Cola Call Center job involves assisting customers, retailers, and distributors with inquiries related to Coca Cola products, orders, and services. Representatives handle customer concerns, provide product information, process orders, and troubleshoot issues. Strong communication skills and a customer-focused attitude are essential. Employees may also support sales efforts and ensure customer satisfaction through effective problem-solving.

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Coca Cola Call Center jobs near you
Infographic showing various Coca Cola Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Representative (81752)

Chesterman Co. Coca-Cola

Omaha, NE

$18/hr

Full-time

Posted 12 days ago

Job description

Have you ever enjoyed Coca-Cola, PowerAde, Body Armor, or Monster Energy or perhaps sipped on a Gold Peak Tea, SmartWater or Minute Maid Juice? If the answer is yes, then you know the Chesterman Company!We are an independent Coca-Cola Bottler with our corporate office located in Sioux City, Iowa. We have been making quality beverages for the Midwest since 1872 and supplying them from 14 distribution centers across Iowa, Nebraska, and South Dakota.

Position Summary: To maintain and grow cold drink sales through telecommunications with existing customers.

Duties/Responsibilities:

  • Provide sales and service support averaging 90-120 service calls daily
  • Call upon existing customers to receive their beverage orders
  • Handle routine customer service inquiries
  • Update computerized data entry systems as necessary
  • Able to react to change productively and handle other essential tasks as assigned

Education/Experience:

  • High-School Diploma/GED
  • Bilingual
  • 1+ years general sales experience required
  • 2 years customer service experience required
  • Call Center experience preferred

Required Skills/Abilities:

  • Communication Skills
  • Computer Skills
  • Dexterity Skills
  • Problem Solving
  • Interpersonal Skills
  • Must be able to read, speak, and write in English to be able to communicate with customers, coworkers, and supervisor

Work Environment: Works in air conditioned office.

Physical Requirements:

  • Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus
  • Regularly sitting
  • Occasional reaching, squatting, and bending
  • Ability to lift/carry <20lbs
  • Ability to push/pull <20lbs

Job Status: Full Time

Work Schedule: Monday-Friday; 7am-4pm

EOE
Pay: $18.00 per hour

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