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Coca Cola Call Center Jobs in Michigan (NOW HIRING)

Copywriter

Detroit, MI · On-site

$45 - $90/hr

... Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a ... Few, if any copywriting positions call for this disparate and unique combination of writing skills ...

Coca Cola Call Center information

What is a Coca Cola call center representative?

A Coca Cola Call Center job involves assisting customers, retailers, and distributors with inquiries related to Coca Cola products, orders, and services. Representatives handle customer concerns, provide product information, process orders, and troubleshoot issues. Strong communication skills and a customer-focused attitude are essential. Employees may also support sales efforts and ensure customer satisfaction through effective problem-solving.

What does a Coca Cola call center representative do?

As a Coca Cola Call Center representative, your main responsibilities include answering incoming calls or emails, addressing customer inquiries, resolving complaints, and providing information about Coca Cola products and services. You may also process orders, track shipments, and escalate complex issues to specialized teams when necessary. Representatives often work within a supportive team environment, collaborating with supervisors and other departments to ensure prompt and accurate resolutions. This role requires adaptability, as you'll interact with a diverse range of customers and handle a variety of requests throughout your shift.

What skills and qualifications are needed for a Coca Cola call center representative?

To thrive as a Coca Cola Call Center representative, you need strong communication skills, problem-solving abilities, and a customer service background, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Exceptional patience, active listening, and a positive attitude are important soft skills that help you connect with customers and resolve their issues efficiently. These skills ensure outstanding customer satisfaction and contribute to the seamless operation of Coca Cola's customer support services.

What are popular job titles related to Coca Cola Call Center jobs in Michigan?

For Coca Cola Call Center jobs in Michigan, the most frequently searched job titles are:

Infographic showing various Coca Cola Call Center job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Distribution Operations Internship

Reyes Coca-Cola Bottling

Caledonia, MI • On-site

$23/hr

Temporary

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Reyes Coca-Cola Bottling rating

8.1

Company rating: 8.1 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

79th of 445 rated food and drinks producers


Job description

Join the leading beverage provider, Reyes Coca-Cola Bottling!
  • Shift: Full-Time, Summer 2027
  • Hourly Pay Rate: $23
  • Targeted Graduation Date: Between December 2026 - May/June 2028

If you enjoy our products, you'll really enjoy being a part of our team!
The Distribution Operations Internship is a full-time paid position for a current undergraduate student pursuing a degree in Operations Management, Supply Chain Management, or other business-related programs. This internship will support our Coca-Cola Distribution Center in Caledonia, MI for approximately 12 weeks during Summer 2027. The intern will gain exposure to a variety of project-based work focused on improving the Distribution Center's operational and financial performance, supporting our Coca-Cola warehouse, delivery, and merchandising processes. Ideal candidates will have a strong interest in pursuing a career within the beverage industry after graduation. Candidates must have reliable automobile transportation, a valid driver's license, and auto insurance coverage at least to the minimum amount specified by the Company and state law.
Position Responsibilities:
  • Perform and accomplish tasks, activities, and projects with guidance from Intern Manager
  • Meet and/or exceed project deliverables and deadlines
  • Develop technical expertise as needed for functional area
  • Develop business acumen by seizing opportunities to learn
  • Apply functional academic knowledge and skills to the specific internship position with a professional approach
  • Collaborates with members of their designated team and builds relationships with customers, leaders, and peers within the company
  • Other duties as assigned

Required Education and Experience:
  • High School Diploma/General Education Diploma and currently pursuing a Bachelor's degree or Master's degree with 0 to 2 years of related work experience
  • Must be legally authorized to work in the United States. The Company will not sponsor applicants for work visas

Benefits
At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.
Equal Opportunity Employee & Physical Demands
Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.
Background Check and Drug Screening
Offers of employment are contingent upon successful completion of a background check and drug screening.
Pay Transparency
Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.

What Reyes Coca-Cola Bottling employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Reyes Coca-Cola Bottling logo

About Reyes Coca-Cola Bottling

Sourced by ZipRecruiter

Reyes Coca-Cola Bottling is a proud West Coast and Midwest bottler and distributor of Coca-Cola brands. We deliver Coca-Cola products to restaurants, sporting venues, businesses, healthcare facilities, schools, convenience stores and supermarkets. We work with iconic brands and exceptional people - because you can't have one without the other.

Industry

Food and drink manufacturing and food services and drinking places

Company size

5,001 - 10,000 Employees

Headquarters location

Irvine, CA, US