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Coca Cola Call Center Jobs in Virginia (NOW HIRING)

Monday-Friday/ Weekends Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your ... If unresolved, a service call is placed Completes all required training, and maintains updates and ...

Forklift Operator II

Sandston, VA · On-site

$20.03 - $21.57/hr

Uncap Your Potential at America's Largest Coca-Cola Bottler -- Pour Your Passion into Purpose! W ... Center * Perform all safety and housekeeping activities, including conducting pre-and post-trip ...

Forklift Operator II

Sandston, VA · On-site

$20.03 - $21.57/hr

Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose! We're ... Center * Perform all safety and housekeeping activities, including conducting pre-and post ...

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Coca Cola Call Center information

See Virginia salary details

$10

$17

$24

How much do coca cola call center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for coca cola call center in Virginia is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.85 per hour, depending on experience, location, and employer.

What is a Coca Cola call center representative?

A Coca Cola Call Center job involves assisting customers, retailers, and distributors with inquiries related to Coca Cola products, orders, and services. Representatives handle customer concerns, provide product information, process orders, and troubleshoot issues. Strong communication skills and a customer-focused attitude are essential. Employees may also support sales efforts and ensure customer satisfaction through effective problem-solving.

What does a Coca Cola call center representative do?

As a Coca Cola Call Center representative, your main responsibilities include answering incoming calls or emails, addressing customer inquiries, resolving complaints, and providing information about Coca Cola products and services. You may also process orders, track shipments, and escalate complex issues to specialized teams when necessary. Representatives often work within a supportive team environment, collaborating with supervisors and other departments to ensure prompt and accurate resolutions. This role requires adaptability, as you'll interact with a diverse range of customers and handle a variety of requests throughout your shift.

What skills and qualifications are needed for a Coca Cola call center representative?

To thrive as a Coca Cola Call Center representative, you need strong communication skills, problem-solving abilities, and a customer service background, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Exceptional patience, active listening, and a positive attitude are important soft skills that help you connect with customers and resolve their issues efficiently. These skills ensure outstanding customer satisfaction and contribute to the seamless operation of Coca Cola's customer support services.

What are the most commonly searched types of Coca Cola Call Center jobs in Virginia?

The most popular types of Coca Cola Call Center jobs in Virginia are:

What are popular job titles related to Coca Cola Call Center jobs in Virginia?

For Coca Cola Call Center jobs in Virginia, the most frequently searched job titles are:

Infographic showing various Coca Cola Call Center job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,503 per year, or $17.1 per hour.

Beverage Fountain Installer

Coca-Cola Consolidated, Inc.

Norfolk, VA • On-site

$21.40 - $25.45/hr

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.


Coca-Cola Consolidated rating

7.3

Company rating: 7.3 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

179th of 443 rated food and drinks producers


Job description

Requisition ID: 261083
Locations: Norfolk
Pay Range: $21.40 - $25.45 hr , depending on experience
Schedule: Monday-Friday/ Weekends
Click here to experience a Day in the Life of our Teammates!
Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose!
We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.
  • Career Growth: Clear pathways to advance and develop your career
  • Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
  • Purpose-Driven: Create meaningful impact in the communities you serve
  • Professional Development: Dedicated training + personalized mentorship

Join us - your refreshing new chapter starts here!
Job Overview
The Fountain Installer is responsible for professionally delivering, installing, moving, removing, and, or providing low-priority maintenance on fountains and other types of beverage dispensing equipment to the customers' satisfaction, safely and efficiently per company standards. This position is also responsible for providing great customer service and communication to Coca-Cola Consolidated (CCC), Coca-Cola North America (CCNA), and Equipment Reutilization Solutions (ERS) internal and external customers with the ability to sell revenue-generating service through the Coca-Cola Consolidated Equipment Reutilization Solutions (CCC ERS) proposition.
Duties & Responsibilities
  • Handles the replacement, installation, removal, and low priority maintenance of fountain and other types of beverage dispensing equipment at customer locations safely and efficiently while meeting the customers' satisfaction and adhering to Company standards
  • Drives safely following all motor vehicle laws without distraction and maintain a safe working environment by completing all assigned safety training activities and adhering to all safety policies and procedures, including but not limited to conducting Department of Transportation (DOT) daily pre-trip and daily post-trip inspections of vehicle, if required
  • Administers the assembly of fountain equipment on customer locations by loading and unloading fountain equipment using a forklift, pallet jack, and hand trucks; removing packaging materials and equipment pods using cordless impact driver, sockets, and wrenches; verifying that the asset numbers being loaded are those assigned for the day
  • Properly operates handheld devices to maintain accurate delivery, removal, and movement records, including parts inventory accountability
  • Troubleshoots and resolves minor technical issues for equipment that is not functioning properly at the time of delivery. If unresolved, a service call is placed
  • Completes all required training, and maintains updates and documents related to all fountain equipment

Knowledge, Skills, & Abilities
  • Must be able to lift 50 to 100 pounds
  • Moves large pieces of equipment
  • Drive and ride for long periods
  • Operates vehicle, hand trucks, fountain lifts, ladders, electrical and cordless drills and saws, and electronic devices
  • Works on ladders, under counters, and inside cabinets, in uncontrolled temperatures on many types of jobs
  • Night work is a requirement and is typically rotated amongst team members
  • General knowledge or ability to learn some electrical and plumbing skills
  • Must be organized and have the ability to work on a team to accomplish large install jobs
  • Past installation experience is a plus

Minimum Qualifications
  • High school diploma or GED
  • Knowledge acquired through up to 12 months of work experience
  • Valid driver's license

Preferred Qualifications
  • Valid driver's license
  • Ability to obtain Commercial Driver's License (CDL)
  • Ability to obtain and maintain a Department of Transportation (DOT) Physical
  • Ability to obtain forklift and pallet jack certification
  • Ability to pass company certification programs for equipment repair and safety - i.e. BEST, FAST

Work Environment
Work environment will vary, including but not limited to exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.

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About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US