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Coca Cola Call Center Jobs in Minnesota (NOW HIRING)

Director of Home Market

Saint Cloud, MN · On-site

$90K - $120K/yr

Viking Coca-Cola remains a dedicated family-run establishment that includes the Faber family and ... call with a chain, a quick huddle with Sales/Marketing to align next steps, and a check-in with ...

Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely ... Technique to maintain high call volumes The role's OTE may start at approximately $75K, depending ...

Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely ... Technique to maintain high call volumes The role's OTE may start at approximately $75K, depending ...

At the center of our work are Integrated Campaign Managers who help ensure the overall success of ... Clients like Audi, Schwan's, The Coca-Cola Company, Post, Heineken, General Mills, Deluxe ...

Coca Cola Call Center information

What is a Coca Cola call center representative?

A Coca Cola Call Center job involves assisting customers, retailers, and distributors with inquiries related to Coca Cola products, orders, and services. Representatives handle customer concerns, provide product information, process orders, and troubleshoot issues. Strong communication skills and a customer-focused attitude are essential. Employees may also support sales efforts and ensure customer satisfaction through effective problem-solving.

What does a Coca Cola call center representative do?

As a Coca Cola Call Center representative, your main responsibilities include answering incoming calls or emails, addressing customer inquiries, resolving complaints, and providing information about Coca Cola products and services. You may also process orders, track shipments, and escalate complex issues to specialized teams when necessary. Representatives often work within a supportive team environment, collaborating with supervisors and other departments to ensure prompt and accurate resolutions. This role requires adaptability, as you'll interact with a diverse range of customers and handle a variety of requests throughout your shift.

What skills and qualifications are needed for a Coca Cola call center representative?

To thrive as a Coca Cola Call Center representative, you need strong communication skills, problem-solving abilities, and a customer service background, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Exceptional patience, active listening, and a positive attitude are important soft skills that help you connect with customers and resolve their issues efficiently. These skills ensure outstanding customer satisfaction and contribute to the seamless operation of Coca Cola's customer support services.

What are popular job titles related to Coca Cola Call Center jobs in Minnesota?

For Coca Cola Call Center jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Coca Cola Call Center jobs in Minnesota look for?

The top searched job categories for Coca Cola Call Center jobs in Minnesota are:

Infographic showing various Coca Cola Call Center job openings in Minnesota as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Director of Home Market

Viking Coca-Cola

Saint Cloud, MN • On-site

$90K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Viking Coca-Cola rating

5.1

Company rating: 5.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

399th of 444 rated food and drinks producers


Job description

Our Family Legacy
Viking Coca-Cola is a privately held company owned by the Faber Family. Viking Coca-Cola remains a dedicated family-run establishment that includes the Faber family and extends beyond to all members of the team including delivery drivers, sales personnel, executive management, and our partners.
Lead the Home Market
As Director of Home Market, you'll ignite growth across Viking Coca-Cola's "take home" business-expanding channels, sharpening execution, and protecting profitability through disciplined compliance and smart analysis.
Key responsibilities include:
- Build and refine programs, procedures, and SOPs that accelerate Home Market expansion
- Drive Key Account compliance to CTM/CMA contracts; report performance via CPact and available tools
- Manage funding tied to non-compliance, including deductions as needed
- Grow immediate-consumption opportunities inside take-home outlets (e.g., cold vaults, FLMs)
- Keep market pricing competitive; deliver financially backed recommendations
- Partner cross-functionally with Sales, Marketing, Operations, Cold Drink, and field teams; develop incentives and training
Required qualifications/skills:
- Bachelor's degree in marketing or related field
- 5-10 years developing marketing strategies (beverage industry preferred)
- Excel and word processing proficiency; AS400 helpful; 10-key, basic math
- Professional communication, strong accuracy, multitasking, discretion
Ready to make a major market impact? Apply today.
Your Onsite Rhythm
Your mornings start in Saint Cloud with a fast scan of performance signals-CPact dashboards, contract notes, and pricing snapshots-then you're on the move: a headquarters call with a chain, a quick huddle with Sales/Marketing to align next steps, and a check-in with Operations to anticipate volume swings.
By midday, you're in the market-walking beverage sets, spotting cold-vault wins, and turning "good" execution into standout presence. Later, you're back onsite shaping the next push: polishing a report, tuning an incentive plan, and clearing the path for the field team before the week's momentum peaks. Some weekends, you'll be hands-on with sell-downs to keep the playbook sharp and the shelves ready.
Rewards That Matter
Medical, Dental, and Vision coverage; 401(k); Life Insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA); Competitive Salary; Paid Time Off; Snack/Drink Room; Employee Discounts.

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