1

Cobra Account Manager Jobs (NOW HIRING)

... COBRA populations. * Lead annual Open Enrollment planning and execution, driving employee ... Contribute to the development of scalable account management processes, playbooks, tooling ...

The Account Manager II acts with a high degree of independent discretion, autonomy, and decision ... cobra administration forms, written plan documents and summary plan descriptions, on an annual ...

The Account Manager II acts with a high degree of independent discretion, autonomy, and decision ... cobra administration forms, written plan documents and summary plan descriptions, on an annual ...

The Account Manager II acts with a high degree of independent discretion, autonomy, and decision ... cobra administration forms, written plan documents and summary plan descriptions, on an annual ...

Account Manager

Portland, OR · Hybrid

$68K - $80K/yr

OVERVIEW Account Manager - Employee Benefits At Alera Group, our Employee Benefits team helps ... Respond to client inquiries related to eligibility, enrollment, billing, claims, COBRA, and benefit ...

Account Manager

Tacoma, WA · On-site

$68K - $80K/yr

OVERVIEW Account Manager - Employee Benefits At Alera Group, our Employee Benefits team helps ... Respond to client inquiries related to eligibility, enrollment, billing, claims, COBRA, and benefit ...

Be Seen First

Currently, we have a Part Time Account Manager Assistant opportunity with a Florida-based employee ... Cobra administration * Assisting with claims resolution, within scope and Director approval ...

New

Showing results 21-40

Cobra Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do cobra account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for cobra account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a COBRA account manager?

A COBRA Account Manager is a professional responsible for overseeing and administering COBRA (Consolidated Omnibus Budget Reconciliation Act) benefits for employees who are eligible to continue their group health insurance coverage after leaving employment. They manage the enrollment, billing, compliance, and communication processes between employers, insurance carriers, and qualified beneficiaries. Their role ensures that organizations and individuals remain compliant with federal COBRA regulations and deadlines, helping to prevent penalties and ensure seamless coverage transitions.

What are some of the main challenges a COBRA account manager faces when managing client benefits continuity?

Cobra Account Managers often encounter challenges such as keeping up with frequently changing federal regulations, ensuring timely communication with both clients and qualified beneficiaries, and managing sensitive personal health information securely. They must also coordinate with HR departments, insurance carriers, and third-party administrators to resolve coverage issues and prevent lapses in benefits. Staying proactive and detail-oriented is essential for minimizing errors and maintaining client satisfaction in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a COBRA account manager, and why are they important?

To thrive as a COBRA Account Manager, you need a solid understanding of employee benefits administration, COBRA regulations, and experience in account management, often supported by a degree in business or a related field. Familiarity with benefits administration software, HR information systems, and compliance tracking tools is typically required. Outstanding attention to detail, problem-solving abilities, and strong communication skills help you manage complex regulatory requirements and client interactions. These skills are essential for ensuring legal compliance, maintaining client satisfaction, and efficiently handling sensitive benefits information.
More about Cobra Account Manager jobs

What cities are hiring for Cobra Account Manager jobs?

Cities with the most Cobra Account Manager job openings:

What states have the most Cobra Account Manager jobs?

States with the most job openings for Cobra Account Manager jobs include:

Infographic showing various Cobra Account Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Full-time

Re-posted 4 days ago


Job description

About the role

We're looking for a consultative and action-oriented Account Manager to join our growing team. In this role, you'll manage a portfolio of Mid-Market employer customers, serving as a trusted advisor on the Thatch platform, ICHRA benefits strategy, and annual renewal/open enrollment.

You'll build strong relationships with executive sponsors, HR leaders, benefits consultants, and day-to-day administrators to understand their goals, deliver measurable value, and ensure a successful benefits experience for both employers and their employees. Through proactive account planning, Quarterly Business Reviews (QBRs), and ongoing enablement, you'll help customers maximize the value of Thatch while driving retention and long-term customer health.

As a member of our growing Account Management team, you'll play a critical role in shaping the customer lifecycle at Thatch. You'll work cross-functionally with Sales, Product, Operations, and Implementation to advocate for customer feedback, design optimal working models, and build new processes as we scale.

What you'll do
  • Own a portfolio of Mid-Market employer customers and their benefit brokers, serving as a trusted advisor on benefits strategy, renewals, employee engagement, and long-term success.
  • Build and maintain relationships with key stakeholders, including executive sponsors, HR leaders, benefits consultants, and day-to-day administrators, developing a deep understanding of each customer's goals and success criteria.
  • Lead annual renewal conversations, providing consultative guidance on contribution strategy, plan design considerations, and annual fee adjustments while driving long-term retention and customer health.
  • Prepare and facilitate Quarterly Business Reviews (QBRs), delivering performance insights, product updates, strategic recommendations, and account plans that align with customer objectives. Over time, there will also be opportunities for upsell/cross-sell.
  • Monitor customer health, identify risks and opportunities, and develop proactive action plans to drive retention and long-term success.
  • Partner with customers to fulfill ICHRA and benefits compliance requirements, including annual reporting obligations, employee eligibility considerations, and management of Medicare and COBRA populations.
  • Lead annual Open Enrollment planning and execution, driving employee engagement and successful enrollment outcomes (with NRR as the key metric); during peak season, manage customer onboarding activities as needed.
  • Partner cross-functionally with Implementation, Product, Operations, and Sales to manage escalations, advocate for customer needs, and deliver exceptional customer experiences.
  • Contribute to the development of scalable account management processes, playbooks, tooling, customer education programs, and best practices as Thatch continues to grow.
Background we're looking for
  • 5+ years of experience in Account Management, Customer Success, Benefits Consulting, or another client-facing role, ideally within health benefits, HR technology, or digital health.
  • Strong strategic thinking and problem-solving skills, with the ability to connect customer goals to business outcomes.
  • Experience leading customer business reviews, strategic planning conversations, renewals, or other consultative account management activities.
  • Excellent communication and presentation skills, with the ability to tailor messaging to a variety of audiences.
  • Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously.
  • Comfortable operating in a fast-paced, high-growth environment and navigating ambiguity with confidence.
  • Deep customer empathy, ownership mentality, and commitment to delivering exceptional customer experiences.
  • Curiosity, humility, and a collaborative, team-first mindset.
Experience we're particularly excited about
  • Bilingual in Spanish and English preferred.
What to expect

We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you'll be doing every day as best we can, and we move quickly. Here's what to expect:

  • 30 minute video meeting to talk through your background and interest in Thatch
  • 30 minute video meeting with the hiring manager to dive deeper into your experience and the role
  • 30 minute video meeting to meet 2-3 members of the team
  • 30 minute video meetings with the department leadership to review your approach to problem solving and strategy
  • 30 minute video meeting with one of our founders to discuss your approach to culture and our operating principles