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Club General Manager Jobs (NOW HIRING)

Planet Fitness

Club General Manager

Fredericksburg, VA · On-site

Job Summary The Club General Manager will be responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. The ...

Heihotels

Club General Manager

Claremont, CA

$200K - $220K/yr

About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with ... Active involvement in the Sales and Revenue Management function including but not limited to ...

HEI Hotels and Resorts

Club General Manager

Claremont, CA · On-site

$200K - $220K/yr

About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with ... Develop and delegate improvement plans for operation and review performance of management team. • ...

The June

Club General Manager

Charleston, SC

$125K - $150K/yr

Position Summary The Club General Manager leads every facet of The June Members Club, with a primary focus on Food & Beverage operations, Membership Service, and Programming. This hands-on role is ...

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Club General Manager information

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$33K

$65.9K

$101.5K

How much do club general manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for club general manager in the United States is $65,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What does a Club General Manager do?

A Club General Manager oversees the daily operations of a club, such as a fitness center, country club, or social club. Their responsibilities include managing staff, ensuring excellent customer service, maintaining the facility, overseeing budgets, and implementing club policies. They play a key role in achieving financial goals and membership growth by developing marketing strategies and engaging with members. Additionally, they handle administrative tasks, resolve member concerns, and ensure compliance with health and safety regulations.

How does a Club General Manager effectively balance administrative duties with member engagement responsibilities?

As a Club General Manager, balancing administrative tasks—such as budgeting, staff management, and facility oversight—with direct member engagement is essential for the club’s success. Managers typically allocate portions of their day to reviewing financials, coordinating with department heads, and ensuring compliance, while also making time to interact with members on the floor, address their concerns, and gather feedback. Successful GMs prioritize strong delegation, clear communication, and a visible presence to build rapport with both staff and members, creating a positive club culture and smooth operations.

What are the key skills and qualifications needed to thrive as a Club General Manager, and why are they important?

To thrive as a Club General Manager, you need strong leadership, business management, and operational oversight skills, often backed by a degree in hospitality, business administration, or related field. Familiarity with membership management software, budgeting tools, and point-of-sale systems is typically required. Exceptional interpersonal, problem-solving, and customer service skills help build team cohesion and foster positive member experiences. These abilities are essential for driving club profitability, maintaining high service standards, and ensuring smooth daily operations.

What is the difference between Club General Manager vs Club Operations Manager?

AspectClub General ManagerClub Operations Manager
CredentialsExperience in club management, certifications like CMP or CSM often preferredSimilar credentials, often with a focus on operational or hospitality management certifications
Work EnvironmentOversees entire club including staff, facilities, and member servicesFocuses on daily operations, staff management, and service quality within the club
Employer & Industry UsageCommonly employed in private clubs, golf clubs, and country clubsUsed in similar settings, often as a role reporting to the Club General Manager

The Club General Manager typically has broader responsibilities, overseeing all aspects of the club, while the Club Operations Manager concentrates on daily operations and staff management. Both roles require relevant experience and certifications, but the General Manager holds a higher-level leadership position within the club's hierarchy.

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Club General Manager jobs near you
Club General Manager

Club General Manager

Planet Fitness - United FP Management, LLC

Fredericksburg, VA

Full-time

Posted 28 days ago

Planet Fitness rating

5.5

Company rating: 5.5 out of 10

Based on 588 frontline employees who took The Breakroom Quiz

47th of 61 rated gym and leisure clubs

Job description

Club General Manager – Responsibilities

The Club General Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

  • Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
  • Schedule staff and ensure all shifts are covered.
  • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.
  • Administration and processing of all weekly/bi-weekly employee payroll.
  • Resolve employee issues or concerns.
  • Involved in all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign‑up.
    • Take prospective members on tours.
    • Facilitate all member requests, issues and questions.
    • Ensure prompt opening/closing of gym.
  • Oversee cleanliness and maintenance of facility including taking responsibility for the largest section of cleaning daily.
  • Ensure safety of employees, members and club property.
  • Determine and communicate equipment repair in a timely manner.
  • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
  • Authorize expenditures and refunds. Make daily bank deposits.
  • Prepare all HR related forms and send to Corporate Payroll Team.
  • Track statistics and reports (weekly, monthly, annually).
  • Backup support for any employee who is absent.
Qualifications / Requirements
  • Superior customer service skills, preferably in the fitness industry.
  • Experience working as an Assistant Manager at Planet Fitness.
  • Exceptional leadership, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic.
  • Current CPR Certification required.
  • High school diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
Our Mission – About Planet Fitness

Planet Fitness is the largest and fastest‑growing franchisor of fitness centers in the United States, operating over 2,000 clubs worldwide and committed to providing an affordable, high‑quality fitness experience that empowers people to achieve their health goals.

Legal Notice

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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