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Cloud Support Engineer Ii Jobs (NOW HIRING)

Hyneskhater

$110 - $160/hr

What this role is actually about We're hiring a Cloud Support Engineer Lead to own the reliability ... You'll be onsite near the Galleria at least two days a week, with additional onsite days as the ...

Crusoe

Staff Cloud Support Engineer

Sunnyvale, CA · On-site

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force multiplier across Customer Experience, SRE, Networking, Fleet, and Product teams. You operate beyond ...

Hyneskhater

Cloud Support Engineer Lead

Houston, TX · On-site

$110 - $160/hr

What this role is actually about We're hiring a Cloud Support Engineer Lead to own the reliability ... You'll be onsite near the Galleria at least two days a week, with additional onsite days as the ...

Intras Cloud Services

Support Engineer II

Dallas, TX · On-site

Are the newest cloud based technologies and tools passing you by because the firm you're with just ... Provide assistance to ICS field service engineers in the support of customer infrastructure.

Intras Cloud Services

Support Engineer II

Dallas, TX · On-site

$50 - $70/hr

Overview Intras Cloud Services (ICS) is a young, dynamic firm looking to change the world everyday ... Provide assistance to ICS field service engineers in the support of customer infrastructure.

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Cloud Support Engineer Ii information

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How much do cloud support engineer ii jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for cloud support engineer ii in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What is a cloud support engineer II?

A Cloud Support Engineer II is a mid-level technical professional responsible for assisting customers with issues related to cloud computing platforms, such as AWS, Azure, or Google Cloud. They troubleshoot complex problems, provide technical support, and help ensure smooth operation of cloud-based infrastructure and services. This role typically involves collaborating with internal teams, documenting solutions, and sometimes guiding clients through best practices for deploying and managing cloud resources. The 'II' indicates a higher level of experience and expertise compared to entry-level positions, often requiring deeper technical knowledge and problem-solving skills.

How does a cloud support engineer II typically collaborate with other teams to resolve complex technical issues?

As a Cloud Support Engineer II, you will frequently work cross-functionally with development, operations, and product teams to resolve customer issues that require deep technical expertise. This collaboration often involves troubleshooting escalated cases, sharing logs and diagnostics, and participating in incident reviews to identify root causes. Regular communication and documentation are key, as you may need to relay customer feedback to product teams or coordinate with engineers to deploy hotfixes. This teamwork not only enhances problem resolution but also provides insight into other areas of the organization and helps you build a broader technical network.

What are the key skills and qualifications needed to thrive as a cloud support engineer II, and why are they important?

To thrive as a Cloud Support Engineer II, you need a solid understanding of cloud platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and scripting, typically supported by a relevant degree or certifications like AWS Certified Solutions Architect or Microsoft Azure certifications. Familiarity with cloud management tools, ticketing systems, and monitoring solutions is essential for day-to-day operations. Strong problem-solving skills, effective communication, and the ability to work under pressure set outstanding engineers apart. These competencies ensure timely issue resolution, reliable cloud service delivery, and excellent customer support in complex technical environments.

What is the difference between Cloud Support Engineer Ii vs Cloud Support Engineer I?

AspectCloud Support Engineer ICloud Support Engineer II
Required CertificationsBasic cloud certifications (e.g., AWS Certified Cloud Practitioner)Advanced certifications (e.g., AWS Certified Solutions Architect)
Work EnvironmentEntry-level support, troubleshooting, customer interactionMore complex issue resolution, mentoring, higher responsibility
Employer & Industry UsageCommon in cloud service providers and tech companiesProgression within same companies, increased technical scope
Search & Comparison IntentUnderstanding entry-level rolesClarifying mid-level responsibilities

The main difference between Cloud Support Engineer I and II lies in experience, certifications, and complexity of tasks. Cloud Support Engineer II handles more advanced issues, requires higher certifications, and often mentors junior staff, reflecting a step up in technical expertise and responsibility.

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What job categories do people searching Cloud Support Engineer Ii jobs look for?

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Cloud Support Engineer Ii jobs near you
Infographic showing various Cloud Support Engineer Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

Cloud Support Engineer-Whitehouse Station, NJ

Georgia IT, Inc.

Whitehouse Station, NJ • On-site

$62.50 - $83.50/hr

Full-time

Re-posted 5 hours ago

Job description

Job Summary:
Georgia IT, Inc. is seeking a Cloud Support Engineer to join their Infrastructure Operations team. The role focuses on providing support for operational issues, collaborating with application teams, and enhancing the stability and customer experience of the cloud platform.
Responsibilities:
• provide first\Second level support for operational issues
• perform deployments of existing engineering patterns
• engage Application Teams for requirements gathering
• perform operational processes to validate and ensure the health and capacity of Client's cloud platform
• collaborate with Cloud Engineering in the development of engineering patterns, deployment specifications, and enablement of patterns through the DevOps automation pipeline
• help identify, build and implement solutions to increase stability, reduce toil and improve overall customer experience.
Qualifications:
Required:
• Strong Linux administration skills
• Strong Windows administration skills
• Experience in Application Support
• Experience in Automation
• Experience in Customer Experience
• Operational knowledge to deliver secure large scale Solutions
• Ability to provide first/second level support for operational issues
• Experience in performing deployments of existing engineering patterns
• Ability to engage Application Teams for requirements gathering
• Experience in performing operational processes to validate and ensure the health and capacity of Client's cloud platform
• Collaboration with Cloud Engineering in the development of engineering patterns
• Experience in deployment specifications
• Ability to enable patterns through the DevOps automation pipeline
• Ability to identify, build and implement solutions to increase stability, reduce toil and improve overall customer experience
Company:
Georgia IT, Inc. provides IT Consulting for a wide range of IT services and custom build turn-key enterprise solutions. Founded in 2007, the company is headquartered in Alpharetta, USA, with a team of 51-200 employees. The company is currently Growth Stage.
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About Georgia IT

Sourced by ZipRecruiter

A PROFESSIONAL SERVICES ORGANIZATION WITH A VISION OF DELIVERING SIMPLE AFFORDABLE, SUSTAINABLE SOLUTIONS FOR COMPLEX PROBLEMS WITH INTEGRITY. OUR GOAL IS TO ACHIEVE ALL THIS IN A COLLABRATIVE APPROACH WITH ALL PARTIES INVOLVED IN DELIVERING SOLUTIONS/PRODUCTS.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

Social media

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