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Cloud Support Engineer Ii Jobs (NOW HIRING)

Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

Cloud Support Engineer

Hanover, MD · On-site

$55.50 - $74.25/hr

CACI is seeking a Tier 1 / Tier 2 Cloud Support Engineer to support our Enterprise Cloud Solutions customers. This role operates during East Coast business hours and serves as the frontline point of ...

L2 Cloud Support Engineer

Phoenix, AZ · Hybrid

$55.25 - $74/hr

L2 Cloud Support Engineer Job Location: Phoenix AZ | Onsite 5 days a week Shift time :: 6 AM to 3 ... than 2,200 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 ...

Cloud Support Engineer Nights

Tysons, VA · Hybrid

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... (2) years of additional relevant experience may be substituted for a bachelor's degree * AWS Cloud ...

Cloud Support Engineer Nights

Tysons, VA · Hybrid

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... (2) years of additional relevant experience may be substituted for a bachelor's degree * AWS Cloud ...

The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to ... Associate's degree (or 2 years of equivalent experience) and 2 years of additional experience may ...

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to ... Associate's degree (or 2 years of equivalent experience) and 2 years of additional experience may ...

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

The Cloud Support Engineer needs to have experience with supporting applications on the cloud that have services-based architectures; strong communication skills, and a motivation to achieve results ...

Cloud Support Engineer

Plano, TX · On-site

$53.75 - $71.75/hr

The Cloud Support Engineer will be responsible for resolving complex incidents, conducting IT infrastructure assessments, and designing scalable IT solutions while collaborating with internal and ...

Cloud Support Engineer

Reston, VA · On-site

$58 - $77.75/hr

As a Cloud Support Engineer, you will collaborate with internal and client teams to resolve complex incidents, conduct IT infrastructure assessments, and contribute to the design of scalable ...

Cloud Support Engineer

Richardson, TX · On-site

$50.75 - $67.75/hr

As an Infrastructure Consultant 2, you will collaborate with internal and client teams to resolve ... Required : • Maintain AWS cloud platforms supporting microservices and data-driven workloads. • ...

Cloud Support Engineer

Plano, TX · On-site

$53.75 - $71.75/hr

The Cloud Support Engineer will collaborate with internal and client teams to resolve complex incidents, design scalable IT infrastructure solutions, and optimize performance across systems.

Cloud Support Engineer

Raleigh, NC · On-site

$54.25 - $72.50/hr

In the role of Cloud Support Engineer, you will collaborate with teams to resolve complex incidents and design scalable IT infrastructure solutions while ensuring compliance and performance ...

Cloud Support Engineer

Tempe, AZ · On-site

$54.25 - $72.50/hr

In the role of Cloud Support Engineer, you will collaborate with teams to resolve complex incidents, evaluate IT infrastructure, and contribute to the design of scalable solutions. Responsibilities ...

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Cloud Support Engineer Ii information

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$87

How much do cloud support engineer ii jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for cloud support engineer ii in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

How does a Cloud Support Engineer II typically collaborate with other teams to resolve complex technical issues?

As a Cloud Support Engineer II, you will frequently work cross-functionally with development, operations, and product teams to resolve customer issues that require deep technical expertise. This collaboration often involves troubleshooting escalated cases, sharing logs and diagnostics, and participating in incident reviews to identify root causes. Regular communication and documentation are key, as you may need to relay customer feedback to product teams or coordinate with engineers to deploy hotfixes. This teamwork not only enhances problem resolution but also provides insight into other areas of the organization and helps you build a broader technical network.

What are Cloud Support Engineer II?

A Cloud Support Engineer II is a mid-level technical professional responsible for assisting customers with issues related to cloud computing platforms, such as AWS, Azure, or Google Cloud. They troubleshoot complex problems, provide technical support, and help ensure smooth operation of cloud-based infrastructure and services. This role typically involves collaborating with internal teams, documenting solutions, and sometimes guiding clients through best practices for deploying and managing cloud resources. The 'II' indicates a higher level of experience and expertise compared to entry-level positions, often requiring deeper technical knowledge and problem-solving skills.

What is the difference between Cloud Support Engineer Ii vs Cloud Support Engineer I?

AspectCloud Support Engineer ICloud Support Engineer II
Required CertificationsBasic cloud certifications (e.g., AWS Certified Cloud Practitioner)Advanced certifications (e.g., AWS Certified Solutions Architect)
Work EnvironmentEntry-level support, troubleshooting, customer interactionMore complex issue resolution, mentoring, higher responsibility
Employer & Industry UsageCommon in cloud service providers and tech companiesProgression within same companies, increased technical scope
Search & Comparison IntentUnderstanding entry-level rolesClarifying mid-level responsibilities

The main difference between Cloud Support Engineer I and II lies in experience, certifications, and complexity of tasks. Cloud Support Engineer II handles more advanced issues, requires higher certifications, and often mentors junior staff, reflecting a step up in technical expertise and responsibility.

What are the key skills and qualifications needed to thrive as a Cloud Support Engineer II, and why are they important?

To thrive as a Cloud Support Engineer II, you need a solid understanding of cloud platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and scripting, typically supported by a relevant degree or certifications like AWS Certified Solutions Architect or Microsoft Azure certifications. Familiarity with cloud management tools, ticketing systems, and monitoring solutions is essential for day-to-day operations. Strong problem-solving skills, effective communication, and the ability to work under pressure set outstanding engineers apart. These competencies ensure timely issue resolution, reliable cloud service delivery, and excellent customer support in complex technical environments.
More about Cloud Support Engineer Ii jobs
Infographic showing various Cloud Support Engineer Ii job openings in the United States as of June 2026, with employment types broken down into 12% As Needed, 85% Full Time, 1% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

$55.25 - $73.75/hr

Full-time

Posted 23 days ago


Job description

Cloud Support Engineer
Austin TX
Long Term
Role
Level
# of Worker
Skill sets - MUST HAVE
Skill sets - Nice to Have
Cloud Support Engineer
Mid (3-7 yrs)
2
• Cloud Security, SaaS, AWS,
• Network Security, DNS, Azure
JD:
  • Minimum 7-8 years of working experience in Cloud security Engineering and operations
  • Operational experience on security controls in AWS(Must), Azure and GCP.
  • Operational Experience with CSPM tool
  • Incident management hands-on experience
  • Experience on Python scripting
  • Knowledge on Terraform would be extra advantage