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Cloud Support Engineer Ii Jobs (NOW HIRING)

Vultus Inc

Cloud Support Engineer

Colorado Springs, CO · Hybrid

$55 - $73.50/hr

Cloud Support Engineer Location Hyderabad, India (Hybrid) Experience 2-5 Years Employment Type Full-Time Job Summary We are seeking a skilled Cloud Support Engineer to join our growing technology ...

Piper Companies

Cloud Support Engineer

Reston, VA · On-site

$100K/yr

Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

Cloud at Work

Cloud Support Engineer

$80K - $95K/yr

About this Position The Cloud Support Engineer provides advanced remote technical support for Cloud@Work clients across hosted desktop, server, network, identity, backup, and application-adjacent ...

Wave Welcome

Cloud Support Engineer

Clinton, MD · On-site

We are seeking a Cloud Support Engineer to provide enterprise-level assistance internally and to ... Founded in 2020, the company is headquartered in Oxon Hill, USA, with a team of 2-10 employees. The ...

AgreeYa Solutions

L2 Cloud Support Engineer

Phoenix, AZ · On-site

$55.25 - $74/hr

L2 Cloud Support Engineer Job Location: Phoenix AZ | Onsite 5 days a week Shift time :: 6 AM to 3 ... than 2,200 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 ...

MANTECH

Cloud Support Engineer Evenings

Tysons, VA · On-site

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing ... (2) years of additional relevant experience may be substituted for a bachelor's degree * AWS Cloud ...

Crusoe

Cloud Support Engineer

Bellevue, WA · On-site

$63 - $84/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

BNY

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Crusoe

Cloud Support Engineer

New York, NY · On-site

$61 - $81.50/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

Crusoe

Cloud Support Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

BNY Mellon

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Crusoe

Cloud Support Engineer

Sunnyvale, CA · On-site

$65.50 - $87.50/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

Crusoe

Cloud Support Engineer

Sunnyvale, CA · On-site

$65.50 - $87.50/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

Crusoe

Cloud Support Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

BNY

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Crusoe

Cloud Support Engineer

San Francisco, CA · On-site

$65.75 - $87.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

BNY Mellon

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

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All JobsCloud Support Engineer Ii Jobs

Cloud Support Engineer Ii information

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$87

How much do cloud support engineer ii jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for cloud support engineer ii in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

How does a Cloud Support Engineer II typically collaborate with other teams to resolve complex technical issues?

As a Cloud Support Engineer II, you will frequently work cross-functionally with development, operations, and product teams to resolve customer issues that require deep technical expertise. This collaboration often involves troubleshooting escalated cases, sharing logs and diagnostics, and participating in incident reviews to identify root causes. Regular communication and documentation are key, as you may need to relay customer feedback to product teams or coordinate with engineers to deploy hotfixes. This teamwork not only enhances problem resolution but also provides insight into other areas of the organization and helps you build a broader technical network.

What are Cloud Support Engineer II?

A Cloud Support Engineer II is a mid-level technical professional responsible for assisting customers with issues related to cloud computing platforms, such as AWS, Azure, or Google Cloud. They troubleshoot complex problems, provide technical support, and help ensure smooth operation of cloud-based infrastructure and services. This role typically involves collaborating with internal teams, documenting solutions, and sometimes guiding clients through best practices for deploying and managing cloud resources. The 'II' indicates a higher level of experience and expertise compared to entry-level positions, often requiring deeper technical knowledge and problem-solving skills.

What is the difference between Cloud Support Engineer Ii vs Cloud Support Engineer I?

AspectCloud Support Engineer ICloud Support Engineer II
Required CertificationsBasic cloud certifications (e.g., AWS Certified Cloud Practitioner)Advanced certifications (e.g., AWS Certified Solutions Architect)
Work EnvironmentEntry-level support, troubleshooting, customer interactionMore complex issue resolution, mentoring, higher responsibility
Employer & Industry UsageCommon in cloud service providers and tech companiesProgression within same companies, increased technical scope
Search & Comparison IntentUnderstanding entry-level rolesClarifying mid-level responsibilities

The main difference between Cloud Support Engineer I and II lies in experience, certifications, and complexity of tasks. Cloud Support Engineer II handles more advanced issues, requires higher certifications, and often mentors junior staff, reflecting a step up in technical expertise and responsibility.

What are the key skills and qualifications needed to thrive as a Cloud Support Engineer II, and why are they important?

To thrive as a Cloud Support Engineer II, you need a solid understanding of cloud platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and scripting, typically supported by a relevant degree or certifications like AWS Certified Solutions Architect or Microsoft Azure certifications. Familiarity with cloud management tools, ticketing systems, and monitoring solutions is essential for day-to-day operations. Strong problem-solving skills, effective communication, and the ability to work under pressure set outstanding engineers apart. These competencies ensure timely issue resolution, reliable cloud service delivery, and excellent customer support in complex technical environments.
More about Cloud Support Engineer Ii jobs
What job categories do people searching Cloud Support Engineer Ii jobs look for? The top searched job categories for Cloud Support Engineer Ii jobs are:
Cloud Support Engineer Ii jobs near you
Infographic showing various Cloud Support Engineer Ii job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, 3% Part Time, and 5% Contract. Highlights an 79% Physical, 6% Hybrid, and 15% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.
Cloud Support Engineer

Cloud Support Engineer

Vultus Inc

Colorado Springs, CO • Hybrid

$55 - $73.50/hr

Full-time

Medical, PTO

Posted 13 days ago

Job description

Cloud Support Engineer

Location

Hyderabad, India (Hybrid)

Experience

2–5 Years

Employment Type

Full-Time

Job Summary

We are seeking a skilled Cloud Support Engineer to join our growing technology team. The ideal candidate will have hands-on experience supporting cloud infrastructure, troubleshooting production issues, monitoring applications, and ensuring high availability of cloud-based services. The candidate should possess strong analytical and communication skills and be comfortable working in a fast-paced environment.

Key Responsibilities
  • Monitor cloud infrastructure and applications to ensure optimal performance.
  • Troubleshoot and resolve production incidents within defined SLAs.
  • Manage cloud resources on AWS, Azure, or Google Cloud Platform.
  • Support deployment and release activities.
  • Investigate application logs and identify root causes of issues.
  • Collaborate with development, DevOps, and QA teams to resolve technical problems.
  • Perform system health checks and infrastructure maintenance.
  • Create and maintain technical documentation, SOPs, and knowledge base articles.
  • Participate in on-call support rotations when required.
  • Recommend improvements to enhance system reliability and performance.
Required Skills
  • Experience with AWS, Azure, or GCP.
  • Knowledge of Linux and Windows server administration.
  • Familiarity with networking concepts (DNS, TCP/IP, VPN, Load Balancers).
  • Experience with monitoring tools such as CloudWatch, Grafana, Prometheus, or Datadog.
  • Basic scripting knowledge in Bash, PowerShell, or Python.
  • Understanding of CI/CD pipelines.
  • Experience with ticketing tools like Jira or ServiceNow.
  • Strong troubleshooting and analytical skills.
  • Excellent verbal and written communication skills.
Preferred Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Cloud certifications (AWS Certified Cloud Practitioner, Azure Administrator, or GCP Associate Cloud Engineer) are a plus.
  • Experience with Docker and Kubernetes is preferred.
Benefits
  • Competitive salary package
  • Health insurance
  • Paid time off
  • Flexible work environment
  • Learning and certification reimbursement
  • Career growth opportunities
  • Employee wellness programs
Preferred Candidate
  • Experience: 2–5 Years
  • Education: Bachelor's Degree
  • Notice Period: Immediate to 30 Days
  • Work Authorization: Eligible to work in India