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Cloud Support Engineer Ii Jobs (NOW HIRING)

Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

About this Position The Cloud Support Engineer provides advanced remote technical support for Cloud@Work clients across hosted desktop, server, network, identity, backup, and application-adjacent ...

We are seeking a Cloud Support Engineer to provide enterprise-level assistance internally and to ... Founded in 2020, the company is headquartered in Oxon Hill, USA, with a team of 2-10 employees. The ...

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM ... than 2,200 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 ...

Cloud Support Engineer

Sunnyvale, CA · On-site

$66.25 - $88.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

Cloud Support Engineer

Dallas, TX · On-site

$55.50 - $74/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Cloud Support Engineer

Bellevue, WA · On-site

$63 - $84/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Cloud Support Engineer

Manhattan, NY · On-site

$61.50 - $82.25/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

Cloud Support Engineer

San Francisco, CA · On-site

$65.75 - $87.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

Cloud Support Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

Role: Cloud Support Engineer Loc: San Jose, CA (hybrid) Let's create our future together at The AES Group! About The AES Group: The AES Group is a premier technology and engineering consulting ...

Cloud Support Engineer

New York, NY · On-site

$61 - $81.50/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

Cloud Support Engineer

Pittsburgh, PA · On-site

$52 - $69.50/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

New

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

Cloud Support Engineer

San Francisco, CA · On-site

$65.75 - $87.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Customer Support Experience: 2-5 years of experience in a customer support role, ideally within ...

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Cloud Support Engineer Ii information

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$23

$62

$87

How much do cloud support engineer ii jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for cloud support engineer ii in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What is a cloud support engineer II?

A Cloud Support Engineer II is a mid-level technical professional responsible for assisting customers with issues related to cloud computing platforms, such as AWS, Azure, or Google Cloud. They troubleshoot complex problems, provide technical support, and help ensure smooth operation of cloud-based infrastructure and services. This role typically involves collaborating with internal teams, documenting solutions, and sometimes guiding clients through best practices for deploying and managing cloud resources. The 'II' indicates a higher level of experience and expertise compared to entry-level positions, often requiring deeper technical knowledge and problem-solving skills.

How does a cloud support engineer II typically collaborate with other teams to resolve complex technical issues?

As a Cloud Support Engineer II, you will frequently work cross-functionally with development, operations, and product teams to resolve customer issues that require deep technical expertise. This collaboration often involves troubleshooting escalated cases, sharing logs and diagnostics, and participating in incident reviews to identify root causes. Regular communication and documentation are key, as you may need to relay customer feedback to product teams or coordinate with engineers to deploy hotfixes. This teamwork not only enhances problem resolution but also provides insight into other areas of the organization and helps you build a broader technical network.

What are the key skills and qualifications needed to thrive as a cloud support engineer II, and why are they important?

To thrive as a Cloud Support Engineer II, you need a solid understanding of cloud platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and scripting, typically supported by a relevant degree or certifications like AWS Certified Solutions Architect or Microsoft Azure certifications. Familiarity with cloud management tools, ticketing systems, and monitoring solutions is essential for day-to-day operations. Strong problem-solving skills, effective communication, and the ability to work under pressure set outstanding engineers apart. These competencies ensure timely issue resolution, reliable cloud service delivery, and excellent customer support in complex technical environments.

What is the difference between Cloud Support Engineer Ii vs Cloud Support Engineer I?

AspectCloud Support Engineer ICloud Support Engineer II
Required CertificationsBasic cloud certifications (e.g., AWS Certified Cloud Practitioner)Advanced certifications (e.g., AWS Certified Solutions Architect)
Work EnvironmentEntry-level support, troubleshooting, customer interactionMore complex issue resolution, mentoring, higher responsibility
Employer & Industry UsageCommon in cloud service providers and tech companiesProgression within same companies, increased technical scope
Search & Comparison IntentUnderstanding entry-level rolesClarifying mid-level responsibilities

The main difference between Cloud Support Engineer I and II lies in experience, certifications, and complexity of tasks. Cloud Support Engineer II handles more advanced issues, requires higher certifications, and often mentors junior staff, reflecting a step up in technical expertise and responsibility.

More about Cloud Support Engineer Ii jobs
Infographic showing various Cloud Support Engineer Ii job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

Cloud Support Engineer

Piper Companies

Reston, VA • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

Cloud Support Engineer
Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts available including mornings, afternoons, and nights.
Roles and Responsibilities
  • Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
  • Respond to incident tickets in a 24x7 operational cloud environment environment to meet SLA objectives
  • Review system logs to identify and mitigate system issues

Required Skills:
  • Active Top Secret security clearance
  • Experience with cloud technologies such as Microsoft Azure
  • Experience with scripting languages such as Bash

Compensation:
• Up to $100,000
• Medical, Dental, Vision, 401k, paid time off, and holidays