ZipRecruiter

Log In

1

Cloud Support Engineer Ii Jobs (NOW HIRING)

Piper Companies

Cloud Support Engineer

Reston, VA · On-site

$100K/yr

Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts ...

AlphaSense

Cloud Support Engineer

A technically curious engineer with 2 - 4 years in technical support, IT operations, cloud operations or a related field. * A clear communicator in writing and on customer calls, with the ability to ...

Wave Welcome

Cloud Support Engineer

Clinton, MD · On-site

We are seeking a Cloud Support Engineer to provide enterprise-level assistance internally and to ... Founded in 2020, the company is headquartered in Oxon Hill, USA, with a team of 2-10 employees. The ...

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM ... than 2,200 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 ...

BNY Mellon

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

BNY

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

BNY

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

The AES Group

Cloud Support Engineer

San Jose, CA · On-site

Role: Cloud Support Engineer Loc: San Jose, CA (hybrid) Let's create our future together at The AES Group! About The AES Group: The AES Group is a premier technology and engineering consulting ...

BNY

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

BNY Mellon

Cloud Support Engineer

Pittsburgh, PA · On-site

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

TEKsystems

Cloud Support Engineer

Seattle, WA · Hybrid

$60 - $70/hr

Cloud Support Engineer Location: Seattle, WA (Hybrid, 3 Days Onsite) Seeking a Cloud Operations ... Provide Tier 1/Tier 2 support for AWS cloud infrastructure and production applications.

Radiansys Inc.

Cloud Support Engineer

San Ramon, CA · On-site

The Cloud Support Engineer needs to have experience with supporting applications on the cloud that have services-based architectures; strong communication skills, and a motivation to achieve results ...

Hireblazer

Azure Cloud Support Engineer (Azure.Gov)

Austin, TX · On-site

$55.25 - $73.75/hr

The Cloud Solutions Engineer II will support the client by modernizing, operating, and monitoring its Microsoft Azure cloud environment. The work includes transitioning workloads from a legacy Azure ...

Sonsoft Inc

Cloud Support Engineer

Bothell, WA · On-site

$62.25 - $83.25/hr

Atleast 2 Years of Experience in Linux * Atleast 3 Years of Experience in Cloud Foundry. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also ...

next page

Showing results 1-20

All JobsCloud Support Engineer Ii Jobs

Cloud Support Engineer Ii information

See salary details

$23

$62

$87

How much do cloud support engineer ii jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for cloud support engineer ii in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What is a cloud support engineer II?

A Cloud Support Engineer II is a mid-level technical professional responsible for assisting customers with issues related to cloud computing platforms, such as AWS, Azure, or Google Cloud. They troubleshoot complex problems, provide technical support, and help ensure smooth operation of cloud-based infrastructure and services. This role typically involves collaborating with internal teams, documenting solutions, and sometimes guiding clients through best practices for deploying and managing cloud resources. The 'II' indicates a higher level of experience and expertise compared to entry-level positions, often requiring deeper technical knowledge and problem-solving skills.

How does a cloud support engineer II typically collaborate with other teams to resolve complex technical issues?

As a Cloud Support Engineer II, you will frequently work cross-functionally with development, operations, and product teams to resolve customer issues that require deep technical expertise. This collaboration often involves troubleshooting escalated cases, sharing logs and diagnostics, and participating in incident reviews to identify root causes. Regular communication and documentation are key, as you may need to relay customer feedback to product teams or coordinate with engineers to deploy hotfixes. This teamwork not only enhances problem resolution but also provides insight into other areas of the organization and helps you build a broader technical network.

What are the key skills and qualifications needed to thrive as a cloud support engineer II, and why are they important?

To thrive as a Cloud Support Engineer II, you need a solid understanding of cloud platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and scripting, typically supported by a relevant degree or certifications like AWS Certified Solutions Architect or Microsoft Azure certifications. Familiarity with cloud management tools, ticketing systems, and monitoring solutions is essential for day-to-day operations. Strong problem-solving skills, effective communication, and the ability to work under pressure set outstanding engineers apart. These competencies ensure timely issue resolution, reliable cloud service delivery, and excellent customer support in complex technical environments.

What is the difference between Cloud Support Engineer Ii vs Cloud Support Engineer I?

AspectCloud Support Engineer ICloud Support Engineer II
Required CertificationsBasic cloud certifications (e.g., AWS Certified Cloud Practitioner)Advanced certifications (e.g., AWS Certified Solutions Architect)
Work EnvironmentEntry-level support, troubleshooting, customer interactionMore complex issue resolution, mentoring, higher responsibility
Employer & Industry UsageCommon in cloud service providers and tech companiesProgression within same companies, increased technical scope
Search & Comparison IntentUnderstanding entry-level rolesClarifying mid-level responsibilities

The main difference between Cloud Support Engineer I and II lies in experience, certifications, and complexity of tasks. Cloud Support Engineer II handles more advanced issues, requires higher certifications, and often mentors junior staff, reflecting a step up in technical expertise and responsibility.

More about Cloud Support Engineer Ii jobs

What job categories do people searching Cloud Support Engineer Ii jobs look for?

The top searched job categories for Cloud Support Engineer Ii jobs are:

Cloud Support Engineer Ii jobs near you
Infographic showing various Cloud Support Engineer Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

Cloud Support Engineer

Piper Companies

Reston, VA • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Cloud Support Engineer
Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Engineer focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed shifts available including mornings, afternoons, and nights.
Roles and Responsibilities
  • Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
  • Respond to incident tickets in a 24x7 operational cloud environment environment to meet SLA objectives
  • Review system logs to identify and mitigate system issues

Required Skills:
  • Active Top Secret security clearance
  • Experience with cloud technologies such as Microsoft Azure
  • Experience with scripting languages such as Bash

Compensation:
• Up to $100,000
• Medical, Dental, Vision, 401k, paid time off, and holidays

Apply