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It Support Engineer Ii Jobs (NOW HIRING)

HLBMA LLC

IT Support Engineer II

Ellabell, GA · On-site

Summary: The IT Support Engineer II supports the delivery, maintenance, and continuous improvement of both manufacturing IT systems and corporate IT services within a high-volume production ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position ... years in IT helpdesk support positions 2+ years in IT roles with increasing levels of ...

Amazon

IT Support Engineer II, OTS

Kansas City, KS · On-site

As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area.

Cajun Operating Company

IT Support Engineer

Atlanta, GA · On-site

The IT Support Engineer delivers advanced technical support across a global enterprise environment ... Deliver tiered technical support by addressing Level 1 (basic troubleshooting), Level 2 (advanced ...

Staffingine LLC

IT support engineer

Boston, MA · On-site

Job Title: IT support engineer Job Location: Boston Job Type: Contract * This list is intended to ... Troubleshooting Resolve complex technical issues escalated from Level 1 and Level 2 support teams ...

Addison Group

IT Support

Dallas, TX · On-site

Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K ... Top Skills: * 2+ years of IT Support experience * Microsoft Intune / Endpoint Management

Spectra Defense

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer who thrives in a communicative, collaborative, and fast‑moving environment ... * 2-3 years of hands‑on IT support or IT service desk experience * Ability to independently ...

Urban Sky

IT Support Engineer

Denver, CO · On-site

Our team consists of engineers, makers, developers, and doers who believe in the power of human ... Provide Tier 1 and Tier 2 IT support for employees, including troubleshooting hardware, software ...

RQI Partners

IT Support Engineer

Wappingers Falls, NY · On-site

$75K - $85K/yr

The IT Support Engineer is responsible for managing and maintaining the RQI Partners IT hardware, software support services, and overseeing the security and performance of cloud-based infrastructure.

Booster

IT Support Engineer

Santa Clara, CA · On-site

$120K - $170K/yr

About the role We're looking for an IT Support Engineer to provide hands‑on technical support across our offices and help keep Gatik's IT systems running smoothly day to day. This person will ...

UBEO

IT Support Engineer

Fort Worth, TX · On-site

Engineering Manager FLSA Status: Full-Time / Exempt Range of Pay: DOE Purpose UBEO is a distributor ... Qualifications * 2+ years in an IT Support field * Professional IT Certifications, such as:

Thyme Care LLC

IT Support Engineer

New York, NY · On-site

WHAT YOU'LL DO As an IT Support Engineer at Thyme Care, you'll deliver exceptional day-to-day IT support to our fast-growing team. Your primary focus is fast, friendly help for our Care team, and you ...

Anthropic

IT Support Engineer

New York, NY · On-site

We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That ...

Navitas Semiconductor

NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic ...

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It Support Engineer Ii information

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$16

$39

$68

How much do it support engineer ii jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for it support engineer ii in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is an IT Support Engineer II?

An IT Support Engineer II is an experienced technical professional who provides advanced support for computer systems, software, and networks within an organization. They typically handle more complex issues that cannot be resolved by entry-level support staff, including troubleshooting hardware and software problems, managing user accounts, and maintaining IT infrastructure. IT Support Engineer IIs also assist with system upgrades, documentation, and may help train junior team members. This role often acts as a bridge between frontline support and more specialized IT departments.

What are the key skills and qualifications needed to thrive as an IT Support Engineer II?

To thrive as an IT Support Engineer II, you need strong troubleshooting abilities, knowledge of operating systems (Windows, macOS, Linux), and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote management tools, and network diagnostics software is expected. Outstanding communication, patience, and problem-solving skills help you effectively assist users and collaborate with teams. These skills and qualifications are crucial for quickly resolving technical issues and maintaining smooth business operations.

What are some common challenges IT Support Engineer IIs face when supporting a large organization?

IT Support Engineer IIs in large organizations often handle diverse technical environments, which can include managing multiple operating systems, software applications, and network configurations. One common challenge is prioritizing and resolving a high volume of support tickets efficiently while ensuring minimal downtime for end users. Additionally, collaborating with other IT teams and departments is essential for troubleshooting complex issues that span across different systems. Staying current with rapidly evolving technologies and security protocols is also crucial to providing effective support.

What is the difference between It Support Engineer Ii vs It Support Engineer I?

AspectIt Support Engineer IIt Support Engineer II
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Experience1-2 years2-4 years
ResponsibilitiesBasic troubleshooting, user supportAdvanced troubleshooting, system management
Work EnvironmentHelp desk, on-site supportHelp desk, on-site and remote support

The main difference between an It Support Engineer I and an It Support Engineer II lies in experience, certifications, and responsibilities. The II role typically requires more experience and handles more complex issues, often involving system management tasks. Both roles are essential in IT support teams, with the II position representing a step up in technical expertise and independence.

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It Support Engineer Ii jobs near you
Infographic showing various It Support Engineer Ii job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

IT Support Engineer II

Charleston, SC • On-site

The Solutions Team Inc
IT Services • 11 - 50 employees
Learn more about The Solutions Team Incexternal

Full-time

Medical, PTO

Re-posted 13 days ago

Job description

Description:

Position Overview

The IT Support Engineer II provides advanced Level 1 and Level 2 technical support and serves as an escalation point for IT Support Engineer I. This role focuses on advanced troubleshooting, systems administration, and supporting multiple client environments.

Key Responsibilities & Daily Tasks

  • Troubleshoot advanced issues related to Windows systems, Microsoft 365, networking, and security tools
  • Administer user accounts, permissions, and access controls across client environments
  • Monitor and maintain servers, workstations, and network devices
  • Perform patching, updates, and security hardening tasks
  • Serve as an escalation resource for lower-level engineers
  • Maintain accurate and thorough documentation in service management systems
  • Communicate technical information clearly to clients and internal teams
Requirements:

Required Skills & Qualifications

  • 2–4 years of IT support experience
  • Strong understanding of networking fundamentals
  • Hands-on experience with Microsoft 365 and Windows Server
  • Strong troubleshooting and documentation skills
  • Must live in Charleston, South Carolina

Preferred Qualifications

  • Experience working in a Managed Service Provider environment
  • PowerShell or scripting knowledge
  • macOS and iOS support experience

Benefits & Perks

  • Paid Time Off program in accordance with company policy
  • Company-observed paid holidays
  • Health insurance options available to eligible employees
  • CrewHu employee recognition and rewards program
  • $50 monthly cell phone stipend
  • Company-provided equipment and tools
  • Ongoing training and professional development opportunities

Apply