ZipRecruiter

Log In

1

It Support Engineer Ii Jobs (NOW HIRING)

Photon

IT Support Engineer

Dallas, TX · On-site

... 2) Liaising with building reps / agency for any unresolved maintenance issues thereof. • ... Interface with appropriate departments (Compliance - IT) internal to the company. • Being the ...

Medisolv, Inc.

IT Support Engineer

Columbia, MD · On-site

You'll spend your time supporting employees, managing core IT systems, and continuously improving ... Minimum 2 years' experience with the following * PowerShell * Microsoft 365 administration

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site

$40 - $45/hr

... Visual and IT Support Engineer to join our IT Infrastructure team. This role is critical in ... * 2+ years of experience in IT infrastructure or technical support roles. * Strong hands-on ...

Ubertal Inc

Senior IT Support Specialist

Conyers, GA · On-site

... Engineering, or related field with 3 years of IT support experience; OR Associate's degree with 5 years of experience; OR 1 year as an IT Support Specialist II or equivalent * 2-3+ years of hands-on ...

IntelliPro Group Inc.

IT Engineer

Whitestown, IN · On-site

Job Title: IT Support Engineer (Warehouse) Position Type: Contract (12 months) Location: Indiana ... * 2+ years of experience in IT support or helpdesk roles * Hands-on experience with hardware ...

Kavaliro

Sr. IT Support Engineer

Jacksonville, FL · On-site

Kavaliro is seeking a Senior IT Support Engineer for our local Jacksonville client. You'll play a key role in supporting and evolving a modern enterprise IT environment. You'll take ownership of ...

Blockchain.com

IT Support Engineer Intern

Dallas, TX · On-site

$14.75 - $19.75/hr

We are seeking a highly motivated IT Support Engineer Intern to join the IT team in our Dallas ... We offer a collaborative on-site working environment where no two days are the same and you will be ...

Amazon

IT Support Engineer I, OTS Support

Salinas, CA · On-site

About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ... AD, DFS, Print Services, SCCM experience - 2+ years of troubleshooting in a multi-user high ...

next page

Showing results 1-20

All JobsIt Support Engineer Ii Jobs

It Support Engineer Ii information

See salary details

$16

$39

$68

How much do it support engineer ii jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for it support engineer ii in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are some common challenges IT Support Engineer IIs face when supporting a large organization?

IT Support Engineer IIs in large organizations often handle diverse technical environments, which can include managing multiple operating systems, software applications, and network configurations. One common challenge is prioritizing and resolving a high volume of support tickets efficiently while ensuring minimal downtime for end users. Additionally, collaborating with other IT teams and departments is essential for troubleshooting complex issues that span across different systems. Staying current with rapidly evolving technologies and security protocols is also crucial to providing effective support.

What are IT Support Engineer II?

An IT Support Engineer II is an experienced technical professional who provides advanced support for computer systems, software, and networks within an organization. They typically handle more complex issues that cannot be resolved by entry-level support staff, including troubleshooting hardware and software problems, managing user accounts, and maintaining IT infrastructure. IT Support Engineer IIs also assist with system upgrades, documentation, and may help train junior team members. This role often acts as a bridge between frontline support and more specialized IT departments.

What are the key skills and qualifications needed to thrive as an IT Support Engineer II, and why are they important?

To thrive as an IT Support Engineer II, you need strong troubleshooting abilities, knowledge of operating systems (Windows, macOS, Linux), and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote management tools, and network diagnostics software is expected. Outstanding communication, patience, and problem-solving skills help you effectively assist users and collaborate with teams. These skills and qualifications are crucial for quickly resolving technical issues and maintaining smooth business operations.

What is the difference between It Support Engineer Ii vs It Support Engineer I?

AspectIt Support Engineer IIt Support Engineer II
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Experience1-2 years2-4 years
ResponsibilitiesBasic troubleshooting, user supportAdvanced troubleshooting, system management
Work EnvironmentHelp desk, on-site supportHelp desk, on-site and remote support

The main difference between an It Support Engineer I and an It Support Engineer II lies in experience, certifications, and responsibilities. The II role typically requires more experience and handles more complex issues, often involving system management tasks. Both roles are essential in IT support teams, with the II position representing a step up in technical expertise and independence.

More about It Support Engineer Ii jobs
What states have the most It Support Engineer Ii jobs? States with the most job openings for It Support Engineer Ii jobs include:
What job categories do people searching It Support Engineer Ii jobs look for? The top searched job categories for It Support Engineer Ii jobs are:
It Support Engineer Ii jobs near you
Infographic showing various It Support Engineer Ii job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 27% Full Time, 67% Part Time, 1% Contract, and 1% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
IT Support Engineer

IT Support Engineer

Photon

Dallas, TX • On-site

Full-time

Posted 24 days ago

Job description

Job Description
Greetings Everyone
Who are we?
For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.
• Maintain Photon premises in the geography :
Premise maintenance includes:
1) Floor walks before arrival of Associates to ensure cleanliness and hygiene
2) Liaising with building reps / agency for any unresolved maintenance issues thereof.
• Maintenance of IT equipment crucial to business operations (VCs) 1) Checking weekly the working condition of the same 2) Liaising with offshore IT team for periodic maintenance.
• Liaise with FedEx : 1) Handle domestic and international shipping of IT assets and documents 2) Generate labels
• Provide office guests (clients) with a hospitable experience 1) Preparing for premises access in advance 2) Arranging refreshments on an as needed basis.
• Manage and maintain asset (IT equipment) records. Interface with appropriate departments (Compliance - IT) internal to the company.
• Being the lead in office improvements and renovations projects based on requirements / directives provided.
• Be the local liaison for the new office set up: 1) visit new office spaces basis curated list 2) liaising with landlord / agent to execute customized fit-outs.
• Assist CXOs with their requests during visits on an as needed basis.
• Be flexible with schedules and support during weekends/holidays when required.
• Travel to other locations for business requirements : client site, tradeshows on an as needed basis.
• Proficiency in MS Office.
• Follow established processes for reconciliation of expenses on a weekly basis.

Apply